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Can't get demo content work on my site

By daxeddos in WordPressBiolife, May 22, 2019 at 19:00

Hi,

It's been done. Pls check your site again then let me know your result

Regards,

 5

By: yame
6 year ago May 23, 2019 at 08:19

Product thumbnail images

By figtreedigital in WordPressOcolus, May 23, 2019 at 04:43

Hi mate,

Please go to Appearance > Customize > WooCommerce > Product Images and use the function there: http://prntscr.com/ns968i

If you need any helps, please provide me your admin account then I will check for you

Regards,
Yame

 1

By: yame
6 year ago May 23, 2019 at 08:43

Ocolus Instagram not working

By jophisholdings in WordPressOcolus, May 22, 2019 at 23:56

Hi,

I don't know why even why I reached into your admin account then went to your site, it is still Coming Soon and I cannot check anything: http://prntscr.com/nsmlgf

Pls guide me then I will check for you
Thanks!

 3

By: yame
6 year ago May 24, 2019 at 03:09

Problem with demo data home 7

By logarciav in WordPressBiolife, May 26, 2019 at 14:29

Hi mate,

Your admin account is not correct so I cannot check.

How is your site now? Do you need any assistance in this ticket.

Anyway, congratulation when you can install the theme perfectly yourself.

Regards,
Yame

 2

By: yame
6 year ago May 27, 2019 at 01:21

Demo install

By sahinb in WordPressKuteShop, May 27, 2019 at 08:08

Hi,

It was done with home 1. If you want to use another home page, please go to Settings > Reading > then select another home: http://prntscr.com/nu6ahb

Pls check again your site then let me know the result

Regards,
Yame

 3

By: yame
6 year ago May 28, 2019 at 00:31

Site is slow

By Biggz1 in WordPressBiolife, May 22, 2019 at 17:26

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 8

By: yame
5 year ago Jun 27, 2019 at 10:28

Change logo in the footer

By Deka420 in WordPressOcolus, May 18, 2019 at 10:53

Because you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/nu6nbk and SAVE
I dit it for ...

 5

By: yame
6 year ago May 28, 2019 at 01:18

MegaMenu problem

By biokatka in WordPressBiolife, May 15, 2019 at 20:34

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 18

By: yame
5 year ago Jun 27, 2019 at 10:11

Post style

By figtreedigital in WordPressOcolus, May 27, 2019 at 23:29

Hi mate,

Could you please provide me your admin account? I would like to check in your site then will give you the solution

Awaiting for your reply ...
Regards,
Yame

 1

By: yame
6 year ago May 28, 2019 at 02:41

When you add and save a short code in the properties of the goods appears slash.

By bregovski in WordPressKuteShop, May 26, 2019 at 11:43

Today I get feedback from coder: After all the effort, he found out that your hosting was preventing from uploading some kinds of files such as: .zip, .xml, ... So he could not upload theme or plugin for your site. Pls see the attachments: http://prntscr.com/nuu0vi and http://prntscr.com/nuu14a

Pls check again ...

 16

By: yame
6 year ago May 29, 2019 at 09:51

Missing photo size options in posts

By mamajenedesigns in WordPressTuran, May 6, 2019 at 21:52

Congratulation!

So I will close this ticket. If you need any assistance, pls submit a new one then I will check for you

Regards,
Yame

 5

By: yame
6 year ago Jun 1, 2019 at 02:35

Turan: Instagram information missing

By mamajenedesigns in WordPressTuran, May 5, 2019 at 04:12

Okay I see. So I will close this ticket. If you need any assistance, pls submit a new one then I will check for you

Regards,
Yame

 7

By: yame
6 year ago Jun 1, 2019 at 02:35

How to update my theme

By sagar108 in WordPressBiolife, Jun 1, 2019 at 12:21

Hi,

To update the theme, if you still do not custom something in Main theme, just go ahead to update the theme.
In case you customized something, pls back up all the customized files then follow these steps:

Step 1: Backup your site( Include codes + Database) and download the latest version of ...

 1

By: yame
6 year ago Jun 3, 2019 at 03:17

Translation problem

By asaakingoa in WordPressOcolus, Jun 3, 2019 at 20:06

Hi mate,

It's been done: http://prntscr.com/nx9rjg

Pls check again your site then let me know your result
Regards,
Yame

 1

By: yame
6 year ago Jun 4, 2019 at 02:40

Site Layout/Menus Glitchy When Refreshing Page Or Navigating Through Pages back and forth.

By feelpersonalised in WordPressKuteShop, May 31, 2019 at 17:49

Hi mate,

My coder has updated this issue for your site: http://prntscr.com/nynulk

Please check your site again then let me know your result

Regards,
Yame

 9

By: yame
6 year ago Jun 7, 2019 at 03:03

Number of arrange of viewing -

By Driftking in WordPressBiolife, May 30, 2019 at 21:09

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 4

By: yame
5 year ago Jun 27, 2019 at 10:10

TRANSLATE NEWSLETTER ERROR MESSAGE

By Alvaro86 in WordPressKuteShop, Jun 3, 2019 at 16:51

Okay mate. So I will close this ticket.

For any questions, do not hesitate to contact to me. I will check and help you

Best regards,
Yame

 3

By: yame
6 year ago Jun 6, 2019 at 02:17

Remove stars in New Product section

By jakejauhari in WordPressBoutique, Jun 5, 2019 at 12:01

DONE. The code are in Custom css / js in Theme options. You should back up these codes to make sure that it will not be lost when you update theme in the future.

http://prntscr.com/ny6y7o

If you are satisfied with our support, would you please spend a little time to give us ...

 4

By: yame
6 year ago Jun 6, 2019 at 02:42

Edit text "this product has been added to your cart"

By AgenceSEO in WordPressTuran, Jun 5, 2019 at 09:28

So if you do not want to use the plugin to translate, you can edit the line #325, in file function.php: https://prnt.sc/nyb1zvhttp:/prntscr.com/nyb1zv

Please remember to back up this file. If not, it will be lost when you update the theme later

 3

By: yame
6 year ago Jun 6, 2019 at 09:46

How to auto scroll back to the top of the first product on 'Next Page' click

By feelpersonalised in WordPressKuteShop, Jun 7, 2019 at 11:13

Hi,

Thank you so much for your comments.

We will do and try the best to make our products to be useful and friendly to all clients. : )

For your question, because we use Ajax, so the page is not re-loaded when you click next page. If you want your page to ...

 1

By: yame
5 year ago Jun 10, 2019 at 01:30

Theme Inconsistencies with WP Bakery Page Builder formerly known as Visual Composer

By Cubic_IT in WordPressTuran, Jun 7, 2019 at 12:01

Hi mate,

I cannot reach into your back end dashboard. It says this: http://prntscr.com/nzqrq8

Pls check again then let me know. So I will check the issue for you

Regards,
Yame

 1

By: yame
5 year ago Jun 10, 2019 at 02:13

Mailchimp signup

By BrettFerguson in WordPressBiolife, Jun 6, 2019 at 04:16

Please submit a requirement via customized services. If possible, my coder will check then let you know the budget.

We do not exchange the budget in support system. Thank you!

 5

By: yame
5 year ago Jun 11, 2019 at 08:28

unable to import demo

By khabor in WordPressKuteShop, May 25, 2019 at 01:18

I am not sure. it might be because of the network, your manipulation, hosting, ... something like that.

Anyway, If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank ...

 6

By: yame
5 year ago Jun 10, 2019 at 03:15

Footer Image

By BrettFerguson in WordPressBiolife, Jun 7, 2019 at 03:19

Logo for footer: Pls change the size here: https://prnt.sc/o0c4k5

 7

By: yame
5 year ago Jun 11, 2019 at 10:20

Hover over product in shop prevents people from clicking on it.

By mamajenedesigns in WordPressTuran, May 31, 2019 at 17:43

I also checked your another ticket.
If you want to use this plugin, then you can contact to the author of this then they will give you the support

Regards,
Yame

 5

By: yame
5 year ago Jun 11, 2019 at 08:26

Theme is causing issues with woocommerce

By mamajenedesigns in WordPressTuran, Jun 10, 2019 at 19:26

Hi mate,

Excuse me, do not understand you mean very well.

Could you please take a video so that you can describe clearly your issue? Then my coder will check again for you

Regards,
Yame

 1

By: yame
5 year ago Jun 11, 2019 at 08:14

Coudnot see topics and answers

By anduinn in WordPressBoutique, Jun 11, 2019 at 06:46

I see. So I will close this ticket

Best regards,
Yame

 2

By: yame
5 year ago Jun 11, 2019 at 08:39

Site theme import not working

By toufiqueahamed in WordPressBiolife, Jun 11, 2019 at 22:42

Hi,

It's been done. Pls check your site again and let me know your result

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

 2

By: yame
5 year ago Jun 12, 2019 at 09:16

Biolife theme demo not installing

By Thechilikid in WordPressBiolife, Jun 12, 2019 at 07:43

Hi,

I am not sure for the reason, but I uploaded and installed the theme for you via FTP account. Then I would like to guaranteed that the process would not be interrupted. The license is setup for the demo theme, and when it has any updates, we will update for ...

 5

By: yame
5 year ago Jun 18, 2019 at 01:38

Product slider not working well

By DigitalPondSA in WordPressOcolus, Jun 13, 2019 at 06:55

Hi mate,

Congratulation. So I will close this ticket. For any questions, pls submit a new one + provide the accounts, I will check for you

Best regards,
Yame

 2

By: yame
5 year ago Jun 14, 2019 at 03:38

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