HomeSupport systemWordPressKuteShopunable to import demo
  • Customer

    unable to import demo

    Posted by: khabor May 25, 2019 at 01:18 (6 year ago)
    i purchase the theme but unable to import demo , got some error.

    " Fatal error: Call to undefined method Kuteshop_Welcome::demos() in /home2/airtkgbo/usbdfashionhouse.com/wp-content/plugins/kuteshop-toolkit/includes/classes/dashboard.php on line 242
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. "

    Please me out. i want to create a site like the demo 01.
  • Customer

    Posted by: yame, May 27, 2019 at 00:46 (6 year ago)

    Hi mate,

    Thank you for contacting to our support service.

    It seems that the admin account is not correct: http://prntscr.com/ntp3nz Could you please take a look and provide me again the correct one?

    FTP account is okay. I would like to check in your site. And if you do not have any your own contents like Products, posts, pages, ... I will reset your site and re-install the theme from the scratch. Do you agree with this?

    Please check again admin account and let me know your intention
    Regards,
    Yame
  • Customer

    Posted by: khabor, May 30, 2019 at 22:06 (6 year ago)

    here is the new info
  • Manager

    Posted by: yame, May 31, 2019 at 02:34 (6 year ago)

    Okay. I got it.

    I will install the theme for you right now. I will inform again when I finish

    Thanks for your patience!
  • Customer

    Posted by: yame, May 31, 2019 at 03:43 (6 year ago)

    Hi,

    It's been done. I keep your admin username + pw for you.

    Pls check then let me know your result

    Regards,
    Yame
  • Customer

    Posted by: khabor, Jun 8, 2019 at 22:18 (6 year ago)

    thanks a lot... its look good, but i want to know what happened. why this was not working before
  • Manager

    Posted by: yame, Jun 10, 2019 at 03:15 (5 year ago)

    I am not sure. it might be because of the network, your manipulation, hosting, ... something like that.

    Anyway, If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

    Thank you so much!
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES