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  • Customer

    Site Layout/Menus Glitchy When Refreshing Page Or Navigating Through Pages back and forth.

    Posted by: feelpersonalised May 31, 2019 at 17:49 (6 year ago)
    Hi, Iv had this bug for quite some time where each time you refresh the site, it seems to load the menus in a list un-formatted at the top left of the page briefly for less than a second, the page loads just menu's and then the rest of the page catches up and loads.
    It seems as if the site doesn't load things correctly in the right order, un-formatted with just text for menus, and then the images and layout corrects itself. Not sure if its a stylesheet issue or something?

    Please see the screenshots attached.

    This happens when refreshing the page, keep pressing F5 and you will see, also when navigating the site normally either by visiting menus or even visiting a product page and going back and forth, it flashes up for a split second PLEASE NOTE THIS HAPPENS VERY FAST BUT IS NOTICEABLE WHEN GOING BACK AND FORTH THROUGH PAGES.
    screenshot1-5cf169131026e.png
    screenshot2-5cf169131053e.png
    screenshot3-5cf16913107aa.png
  • Customer

    Posted by: yame, Jun 1, 2019 at 03:18 (6 year ago)

    Hi,

    I see. I will send to my coder and he will check for you.

    I will inform you when I get any his fêdback

    Thanks for your patience!
    Regards,
    Yame
  • Customer

    Posted by: feelpersonalised, Jun 1, 2019 at 14:01 (6 year ago)

    Hi just a quick update, I have managed to rectify the issue.
    The issue was coming from (WP Rocket) Plugin, and the exact function which causes the site menus to glitch is when enabling the 'Minify Javascript Files' option.

    CSS minification settings all work fine with the site, just not Javascript minification.

    You may close this thread now as the issue is now resolved :)

    Kind Regards,
    Joe.
  • Customer

    Posted by: feelpersonalised, Jun 1, 2019 at 14:13 (6 year ago)

    *EDIT*

    Actually both CSS Minification and Javascript Minification settings have to be turned off to stop this issue which I have now just found.
    Which now results in a slower site performance as when tested on https://tools.pingdom.com taking my site rating from a B down to a C rating. I wish there was some way of being able to allow CSS Minification without glitching out the site so the overall performance can be increased.
  • Customer

    Posted by: yame, Jun 3, 2019 at 03:21 (6 year ago)

    Hi,

    I got feedback from coder: Due to the cache plugin loads css slower in order to speed up the site. To overcome, please not using cache or use other cache plugins.

    Regards,
    Yame
  • Customer

    Posted by: feelpersonalised, Jun 3, 2019 at 11:12 (6 year ago)

    Thank you :)

    Please could you also ask your coder about this layout issue when viewing the page that shows my Subcategories along with products.

    For example, When on the site, navigate to the 'Wine Glass Vinyl Decals' Category from the homepage, and you will then be taken to the page with Subcategories along with 6 items.

    The layout should be showing 3 items per row arranged properly, however it appears to show 2 items on one row, 3 on another and 1 on the last row, looking rather un-organized.
    I have provided a screenshot comparison of how it looks, compared to how it should be looking.

    It seems as if there needs to be a new row adding between where the subcategories show and the products to place them correctly on a new row.

    Kind Regards
    Joe
    subcategories-with-products-visible-3-per-row-5cf500800b47f.png
  • Manager

    Posted by: yame, Jun 4, 2019 at 09:35 (6 year ago)

    Hi,

    My coder has checked again this issue. Currently, if you want to show categories and products then it will occur the error. My coder will fix and update in the next version.

    So hope that you can wait for the new version, then you can update for your site

    Thank you!
    Yame
  • Customer

    Posted by: feelpersonalised, Jun 4, 2019 at 11:36 (6 year ago)

    Thank you for getting back to me, I'm looking forward to this being fixed in the new version.
    Do you know how long to wait roughly until the new version will be released?
  • Manager

    Posted by: yame, Jun 5, 2019 at 02:06 (6 year ago)

    He said that in this week, he will release the update package on Themeforest

    Thanks for your patience!
  • Customer

    Posted by: yame, Jun 7, 2019 at 03:03 (6 year ago)

    Hi mate,

    My coder has updated this issue for your site: http://prntscr.com/nynulk

    Please check your site again then let me know your result

    Regards,
    Yame

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