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js_composer brand

By weerapol in WordPressKuteShop, Aug 23, 2016 at 16:17

Hi weerapol,
About How to Edit Theme Options Menu show in Role Editor User issue. It is default in our theme. To do follow your intention, you need to customize it and we do not support for the customize work, really hope you understand for us.
NOTE: Please DO NOT post ...

 6

By: Kazim Vu
8 year ago Sep 13, 2016 at 16:15

"Update Cart" button no longer working!

By jeremynyon in WordPressKuteShop, Aug 17, 2016 at 02:34

Hi jeremynyon,
How is your site? We check your issue however it still works.
If you have any question, please contact us.
Thank you!

 10

By: Kazim Vu
8 year ago Sep 5, 2016 at 09:24

use Product Slider/carsouel Plugin For Woocommerce or similar plugin for view photos products

By Hammaker in WordPressBoutique, Aug 18, 2016 at 17:17

Hi Hammaker,
We are sorry about that. You can try this plugin if you get it. But we are not sure it is compatible with our theme or not. That why we said you need to customize it.
Thank you!

 3

By: Kazim Vu
8 year ago Aug 26, 2016 at 02:58

attribute selection of products for esample size selection is not present on a products pages

By Hammaker in WordPressBoutique, Aug 25, 2016 at 08:21

Hi Hammaker
We got your issue. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!

 1

By: Kazim Vu
8 year ago Aug 26, 2016 at 03:01

Add Layout in Mega HTML Module

By sonosergio in PrestashopLogancee, Aug 25, 2016 at 09:32

Hi mate.

Thanks for contacting with support service.
We got your issue. And we are sorry that it is impossible to create a personal layout for megahtml module by yourself as you mentioned above.
This belongs to customized work. If you would like to create this, you should contact with customized service to ...

 1

By: yame
8 year ago Aug 25, 2016 at 09:56

Prestashop - Logancee

By eljedesign in PrestashopLogancee, Aug 25, 2016 at 11:03

Hi mate.

Thanks for your contacting with us.
About all your issues, we would like to give the solution:
1. " How can i activate all modules for every layout?": Could you please make your requirement clearly by providing us more details about which modules you want to active for all layout?

2. ...

 2

By: yame
8 year ago Aug 26, 2016 at 01:33

change link colour

By characterlinens in WordPressKuteShop, Aug 25, 2016 at 11:03

Hi characterlinens,
We are sorry however we haven't your intention. Could you send us the screenshot to describe it?
Also, Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very ...

 1

By: Kazim Vu
8 year ago Aug 26, 2016 at 03:13

Error on template install

By pkalinko in WordPressBoutique, Aug 13, 2016 at 17:17

Dear mate,

I am so sorry. I will update that button as soon as possible. Could you transfer the funds to my paypal: dinhduchoang@gmail.com please?

Thanks
Cheers!

 25

By: james
8 year ago Aug 26, 2016 at 09:59

The plugin does not have a valid header.

By hungvv07 in WordPressKuteShop, Aug 22, 2016 at 04:39

Hi hungvv07,
Did you get all, hungvv07?
If you have any question, please contact us. We will help you.
Thank you!

 12

By: Kazim Vu
8 year ago Aug 26, 2016 at 03:27

LANGUAGE BOX MESS WITH LINK

By efgieel in PrestashopLogancee, Jul 25, 2016 at 08:16

Hi,

I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job.

Thank you so much ...

 24

By: yame
8 year ago Aug 26, 2016 at 07:28

OvicPageBanner doesnt save image

By efgieel in PrestashopLogancee, Aug 11, 2016 at 15:18

Hi,
I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job.
For any queries ...

 6

By: yame
8 year ago Aug 26, 2016 at 07:29

site under costruction

By Elena777 in PrestashopLogancee, Aug 23, 2016 at 06:47

Thank you so much for your rating.
Best regards.
Yame

 5

By: yame
8 year ago Aug 26, 2016 at 09:41

Breadcrumb

By Elena777 in PrestashopLogancee, Jun 12, 2016 at 21:12

Hi mate.

I hope that the freelancer can help your to solve your issue. Please contact with them to get the best support.

Regards.
Yame

 41

By: yame
8 year ago Aug 29, 2016 at 03:32

Make Categories menu default closed on every page besides homepage

By teecorrales in HTML TemplatesLuckyShop, Aug 26, 2016 at 13:55

Hi mate.

Thanks for your contacting with support service.
You should add this code line: .header.style6 .verticalmenu-content { display: none;} into style.css file.

For any queries please feel free to contact us.
Sincerely,
Yame

 1

By: yame
8 year ago Aug 29, 2016 at 08:30

Boutique - Kute Responsive WooCommerce WordPress Theme Header

By rustraut in WordPressBoutique, Aug 27, 2016 at 23:02

Hi rustraut,
We got your intention. The header is default on this theme and you will not edit the header in Boutique theme. You can only edit the footer.
If you have any question, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Aug 28, 2016 at 16:38

option 8

By RokeNroLl in WordPressKuteShop, Aug 28, 2016 at 14:33

Hi RokeNroLl ,
we got your question. To set the new page to be home page, you need go to backend>> Settings>>Reading>> Static Page and choose your new home page. DO NOT forget click on SAVE button, reload your page and you will get it.
If yo have any question. Please contact ...

 4

By: Kazim Vu
8 year ago Aug 29, 2016 at 09:49

Translationproblems of Theme Boutique

By Schnark in WordPressBoutique, Aug 28, 2016 at 19:07

Hi Schnark,
We got your issue. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!

 1

By: Kazim Vu
8 year ago Aug 29, 2016 at 10:21

cant' edit modules

By optimabrandvicenza in PrestashopLogancee, Aug 29, 2016 at 09:52

Hi mate.

How is your site now?
If you don't need any assistance from support service, we will close this ticket.
Please feel free to contact with us in case you get any problems.

Thanks and regards.
Yame

 4

By: yame
8 year ago Sep 19, 2016 at 02:54

Create Vertical Menu and Brand Search on left hand side desktop view

By zppoz in WordPressKuteShop, Aug 29, 2016 at 16:43

Hi zppoz,
- About Change INR (Rupees symbol to Rs.) issue: You need to edit the functions.php file follow link wp-content>>themes>>kutetheme>>functions.php and enter these codes into the end of the functions.php file. (You can see th attachment screenshot). Please do it and let us know the results
- About Change color of ...

 3

By: Kazim Vu
8 year ago Sep 14, 2016 at 07:39

Contact page

By Elena777 in PrestashopLogancee, Aug 30, 2016 at 06:44

Hi mate.

1. To remove Google map, you have to go to Ovic - Store map then click on Disactive button. The Google map will be removed on page Contact us.
2. This issue related to customized work. We are sorry that we cannot support for your. You can contact with customized ...

 1

By: yame
8 year ago Aug 30, 2016 at 07:50

Item not available

By sysguate in PrestashopLondon Stars, Aug 30, 2016 at 16:47

Hi mate.

How is your site now? I sent your the reply a few days ago and I have not received any your reply.
I will close this ticket and don't worry about that. Please feel free to contact with me if you have any problems.

Thanks and regards.
Yame

 2

By: yame
8 year ago Sep 19, 2016 at 02:41

Item not available

By sysguate in PrestashopLondon Stars, Aug 30, 2016 at 16:48

Hi mate.

Thanks for your contacting with support service. We see that you posted 2 the same tickets (this one and another is ticket with ID: 22441)
Therefore we will close this ticket and please contact with us in another one.

Regards.
Yame

 1

By: yame
8 year ago Aug 31, 2016 at 03:13

Newletter, category page

By caninetto in PrestashopLogancee, Aug 30, 2016 at 19:01

Hi mate.

Thanks for your contacting with support service.
Could you please provide us your website back - end + FTP account? We will send your issue to our coder and he would like to check directly on your site. Please back up all your database and source - code before sending ...

 2

By: yame
8 year ago Aug 31, 2016 at 04:34

Change the Call Us text

By gushkabcn in PrestashopLogancee, Aug 30, 2016 at 22:07

Hi mate.

My coder has fixed your issue related to "Translate the text Login'' and updated this.
You can go to themeforest.net, follow the change_log there to update the needed files. PLEASE REMEMBER to BACKUP both your database and source code before updating if you do not want to lose ...

 5

By: yame
8 year ago Sep 22, 2016 at 07:25

Product List View Not Working

By TheWanderfulSoul in WordPressBoutique, Aug 15, 2016 at 16:24

HiTheWanderfulSoul,
We got your question, you can use KT Social plugin or also customize it. However, we do not support for the customize work, you need to customize by yourself or you can use our CUSTOMIZED SERVICES.
Thank you!

 17

By: Kazim Vu
8 year ago Sep 1, 2016 at 14:38

tag blog

By Elena777 in PrestashopLogancee, Aug 31, 2016 at 13:28

Hi mate,

If you have any requirements, please contact with us.
We will close this ticket.

Thanks,
Yame

 4

By: yame
8 year ago Oct 10, 2016 at 10:32

Header Issues

By coreycanestrare in WordPressBoutique, Aug 31, 2016 at 15:03

Hi coreycanestrare,
We check your site and we think there is no difference between your Header style 01 and Header style 07 and our demos. If you add thumbnail for each one then it is the same. If you have any question, please contact us.
Thanks for your patient!

 2

By: Kazim Vu
8 year ago Sep 13, 2016 at 17:53

Add menu item to My Account box in KuteShop

By BorisWebdesign in WordPressKuteShop, Aug 9, 2016 at 14:22

Hi
We really regret that we did not get you anything. As we said above, we do not support the customization work. Hope you understand us.
Thank you!

 18

By: Kazim Vu
8 year ago Sep 1, 2016 at 16:46

Filters and problems

By elcamilo in WordPressBoutique, Aug 31, 2016 at 12:36

Hi elcamilo
We are sorry for delay.
Issue 1: We check your site and see the Sizes Filter still works.
issue 2: Because no products are rate so you do not filter with rate.
issue 3: It is corect. Default in YITH WooCommerce Compare plugin, what products are added to the first, ...

 4

By: Kazim Vu
8 year ago Sep 13, 2016 at 17:35

update, translation

By EUROMCHA in WordPressKuteShop, Sep 1, 2016 at 13:48

Hi EUROMCHA,
- About documentation issue: We are very sorry when hearing that. Maybe your Web browser's mis-flash plugin. We will send to you via email. Please check it.(We do not use pdf file)
- About need to change category to products categorie issue: Please send us your screenshot via ovicsoft.kazimvu@gmail.com. We ...

 3

By: Kazim Vu
8 year ago Sep 7, 2016 at 01:04

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

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