HomeSupport systemWordPressKuteShop"Update Cart" button no longer working!
  • Customer

    "Update Cart" button no longer working!

    Posted by: jeremynyon Aug 17, 2016 at 02:34 (8 year ago)
    Hi,

    Could you help me to fix the "Update Cart" button as it no longer working, grey out all the while?

    Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 17, 2016 at 17:18 (8 year ago)

    Hi jeremynyon,
    We got your issue. We will discuss with our developer and answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: jeremynyon, Aug 22, 2016 at 01:50 (8 year ago)

    Hi Kazim,

    Any update for the problem?

    Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 02:41 (8 year ago)

    Hi jeremynyon,
    We can not login your back end (you can see the attachment screenshot). Could you please re-send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 02:43 (8 year ago)

    we can not connect to your domain http://203.223.143.30:8080/alladin/wp-admin/. Please check it.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 02:43 (8 year ago)

    :(
  • Customer

    Posted by: jeremynyon, Aug 22, 2016 at 04:34 (8 year ago)

    Hi Kazim,

    I just double confirm by logging in again, and notice there is no problem for it, may be you try to login again.

    Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 07:44 (8 year ago)

    Hi jeremynyon,
    We got your info. About your issue,you are using the Kutetheme version 1.5.3(we fixed and updated the same your issue in Ver. 1.5.3.2). Please update the latest theme version(Ver 1.5.3.5), and let us know your result.
    Thank you!
  • Customer

    Posted by: jeremynyon, Aug 25, 2016 at 05:18 (8 year ago)

    Hi Kazim,

    The issue seems to be no different after I upgrade to the latest theme. Kindly check it out.

    Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 26, 2016 at 02:46 (8 year ago)

    Hi jeremynyon,
    We apologize for delayed support. Your issue is checking by our coder. We will answer you when we get the result from them.
    Thanks for your patient!
  • Customer

    Posted by: Kazim Vu, Sep 5, 2016 at 09:24 (8 year ago)

    Hi jeremynyon,
    How is your site? We check your issue however it still works.
    If you have any question, please contact us.
    Thank you!

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