HomeSupport systemWordPressKuteShop The plugin does not have a valid ...
  • Customer

    The plugin does not have a valid header.

    Posted by: hungvv07 Aug 22, 2016 at 04:39 (8 year ago)
    Hi Supporter,
    When i active the plugin 'kutetheme-tookit' i have problem:
    The plugin does not have a valid header.
    I tried some way to active it but i can't.
    If i active and thought the error then i can't enable "Hook" header.
    The Header top not working. Please help me. Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 07:27 (8 year ago)

    Hi hungvv07,
    Thank for contacting us.
    We are very sorry when hearing that. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: hungvv07, Aug 22, 2016 at 07:35 (8 year ago)

    OK I will send you.
    Please check for me. THanks
  • Customer

    Posted by: hungvv07, Aug 22, 2016 at 07:57 (8 year ago)

    Im waiting... are you fixing ???
  • Customer

    Posted by: hungvv07, Aug 22, 2016 at 09:00 (8 year ago)

    so long... help me please!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 09:38 (8 year ago)

    Hi hungvv07,
    We got your issue, you need to activate the main kutetheme before, then install kutethem-toolkit plugin and the last you can activate the kutetheme-child theme. If you have any question, please contact us.
    Thank you!
  • Customer

    Posted by: hungvv07, Aug 24, 2016 at 03:18 (8 year ago)

    HI Kazim Vu,
    Im tried your steps, then...(like picture)
    Please help me Install all settings and sample data.
    Thanks
  • Customer

    Posted by: Kazim Vu, Aug 24, 2016 at 03:47 (8 year ago)

    Hi hungvv07,
    Please check your site. We can not help you much, you need to configure follow your intention, really hope you understand for us. Please study our documentation. It's easy to understand, you can install follow it. You can also consult our video clip on themeforest. Hope it useful for you.
    Thank you!
  • Customer

    Posted by: hungvv07, Aug 25, 2016 at 13:04 (8 year ago)

    i can't enable hook!
    "my account box" is not display.
    thank for support
  • Customer

    Posted by: hungvv07, Aug 26, 2016 at 01:42 (8 year ago)

    My theme can't enable header top like sample (http://kutethemes.net/wordpress/kuteshop/option1/)
    Please check attachment file.
    Thanks
  • Customer

    Posted by: hungvv07, Aug 26, 2016 at 01:55 (8 year ago)

    I made it, thanks supporter :)
  • Customer

    Posted by: Kazim Vu, Aug 26, 2016 at 03:27 (8 year ago)

    Hi hungvv07,
    Did you get all, hungvv07?
    If you have any question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 26, 2016 at 03:27 (8 year ago)

    Hi hungvv07,
    Did you get all, hungvv07?
    If you have any question, please contact us. We will help you.
    Thank you!

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