HomeSupport systemPrestashopLoganceeLANGUAGE BOX MESS WITH LINK
  • Customer

    LANGUAGE BOX MESS WITH LINK

    Posted by: efgieel Jul 25, 2016 at 08:16 (8 year ago)
    I have spotted that when I am hover to language box it is different then one from the link.

    Please fix it as we are online and this is serious issue for customers.

    language-error-5795cac811808.png
  • Customer

    Posted by: efgieel, Jul 25, 2016 at 08:16 (8 year ago)

    another sample.
  • Customer

    Posted by: efgieel, Jul 27, 2016 at 09:47 (8 year ago)

    Can you explain me what kind of procedure you have wyhen you got ftp and admin access?
    I must ask this as 2 weeks ago we had veeeery rare hack atack and I am not willing to give such details so easly.
    Can you describe what work you want to do on my FTP?
  • Customer

    Posted by: efgieel, Jul 29, 2016 at 14:56 (8 year ago)

    Answer questions please..
  • Customer

    Posted by: efgieel, Aug 5, 2016 at 07:02 (8 year ago)

    Into which folders on ftp you need access ?
  • Customer

    Posted by: efgieel, Aug 9, 2016 at 14:36 (8 year ago)

    Please be aware that shop is now in LIVE MODE, so customers are online there.
    If you are not sure work on your working copy.
  • Customer

    Posted by: efgieel, Aug 11, 2016 at 13:43 (8 year ago)

    ok, you can start but please be aware shop is online and we can not go maintanance mode.
    Be carefull with changes and log what you do so then you can backtrack.
  • Customer

    Posted by: efgieel, Aug 19, 2016 at 07:52 (8 year ago)

    I confirm it was working fine from last 2 days.
    Can you please write me was was corrected? If this persist in the future I will not have to ask you again.
  • Customer

    Posted by: efgieel, Aug 19, 2016 at 15:22 (8 year ago)

    Well, I suppose you will not tell my why it is done.
    I will tell you why it was ok for last few days..
    When you add block with some image and you link it, then all goes wrong.
    Now there are no other block in menu apart of text links to categories but when i enable any of my image blocks with example promo, the this go mad.
    IT IS NOT FIXED THEN AND I CAN NOT USE YOUR THEME IN PROPER WAY.
    and honestly I am getting tired of all this mess which I catched and told you.
    If you will not fix that all I will ask for refund.
  • Customer

    Posted by: efgieel, Aug 24, 2016 at 08:12 (8 year ago)

    Dear Lord..
    Have you at least READ what was at the begining ???

    DO as follow:
    1.Go to Ffront page menu / OSWIETLENIE / hoover on LAMPY WISZĄCE and see link path
    2. activate 1 banner in admin/menu in block OSWIETLENIE
    3. Go to front page menu / OSWIETLENIE / hoover on LAMPY WISZĄCE and see link path
    (dont hoover on banner and dont send me youtube films, this is not the case!!!)

    CAN YOU SPOT THE DIFFERENCE???
    EVERY LINK IN MENU IS WRONG WHEN ANY BANNER IS ACTIVATED!!!
  • Manager

    Posted by: yame, Aug 25, 2016 at 04:05 (8 year ago)

    Dear mate,

    We've reviewed your site and we completely understood your problem here. We sent for for our code already. He will check your site in this afternoon and find the best solution for you soon.
    Hope that you will give us the time to do it.
    Thank you so much!

    Sincerely,
    Yame
  • Customer

    Posted by: yame, Aug 25, 2016 at 09:08 (8 year ago)

    Hi mate,

    Thanks for your patience. Our coder have just fixed this issue directly on your site.
    Could you please check it again?

    For any queries please feel free to contact us.
    Sincerely,
    Yame
  • Customer

    Posted by: efgieel, Aug 26, 2016 at 07:03 (8 year ago)

    Seems to be working.
  • Manager

    Posted by: yame, Aug 26, 2016 at 07:28 (8 year ago)

    Hi,

    I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job.

    Thank you so much and hope that you will leave your good review + 5 stars on the website.
    Best regards.
    Yame

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