HomeSupport systemWordPressBoutiqueProduct List View Not Working
  • Customer

    Posted by: Kazim Vu, Aug 16, 2016 at 02:39 (8 year ago)

    TheWanderfulSoul,
    About list View do not work? In this case, you need to update the latest theme version(now it is version 1.1.1) and your issue will be solved. Please let us know your result.
    Thank you!
  • Customer

    Posted by: TheWanderfulSoul, Aug 16, 2016 at 16:32 (8 year ago)

    I've updated and am still having the issue.

    When clicking the list view the page refreshes and stills shows grid view. But, if you click a different product category it changes to list view. It seems to only change when you switch categories rather than refreshing the page in the different view.

    But, when I go back to the original category I was on, it stays in the first view that was chosen and wont change at all.
  • Customer

    Posted by: Kazim Vu, Aug 17, 2016 at 07:41 (8 year ago)

    TheWanderfulSoul,
    We checked your site and have got the same problem as you mentioned. We will discuss with our developer and answer you as soon as possible
    Thank you.
  • Customer

    Posted by: TheWanderfulSoul, Aug 19, 2016 at 23:55 (8 year ago)

    Thank you.
  • Customer

    Posted by: Kazim Vu, Aug 21, 2016 at 04:09 (8 year ago)

    TheWanderfulSoul,
    Please update your theme up to the kute-boutique theme version 1.1.1, after that, you need to update the Boutique Toolkit. Reload your page and let us know your result.
    Thank you.
    Have a nice weekend!
  • Customer

    Posted by: TheWanderfulSoul, Aug 21, 2016 at 15:37 (8 year ago)

    I've updated everything. Now, there are 2 grid options on the page. The one on the left doesn't match the theme buttons and isn't aligned with the product options bar, but it works immediately. The one on the right that is customized to the theme colors doesn't work.
  • Customer

    Posted by: TheWanderfulSoul, Aug 21, 2016 at 15:50 (8 year ago)

    I've tried to customize the settings 3 times for the button styles, but they do not save even though I am hitting the "save changes" button
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 07:51 (8 year ago)

    TheWanderfulSoul,
    Could you send us your FTP account(domain, port numbers, user name, password) via secret information? We would like to check directly your site
    Thank you!
  • Customer

    Posted by: TheWanderfulSoul, Aug 24, 2016 at 16:33 (8 year ago)

    I believe this is the information
  • Customer

    Posted by: Kazim Vu, Aug 25, 2016 at 09:03 (8 year ago)

    Hi TheWanderfulSoul,
    We got your info. We are checking your issue and answer you as soon as possible.
    We will close your ticket numbers http://support.ovicsoft.com/topic/show-topic/22174 (About issue: Images in footer enlarged) and we will answer your question in this ticket.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 25, 2016 at 09:03 (8 year ago)

    Hi TheWanderfulSoul,
    We got your info. We are checking your issue and answer you as soon as possible.
    We will close your ticket numbers http://support.ovicsoft.com/topic/show-topic/22174 (About issue: Images in footer enlarged) and we will answer your question in this ticket.
    Thank you!
  • Customer

    Posted by: TheWanderfulSoul, Aug 25, 2016 at 17:12 (8 year ago)

    Thank you
  • Customer

    Posted by: Kazim Vu, Aug 29, 2016 at 07:20 (8 year ago)

    Hi TheWanderfulSoul,
    - Issue Grid Listview: We are checking this issue and we will give you the result as soon as possible
    - Issue Imagage in footer enlarged: We check your site and see that you created a class for it that why you images in footer enlarged. Please remove that class and using our KT Social. Your issue will be soled.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 29, 2016 at 07:26 (8 year ago)

    Please remove the RAW HTML in your footer style 2
  • Customer

    Posted by: TheWanderfulSoul, Aug 31, 2016 at 13:16 (8 year ago)

    Okay, thank you. I need another social button for my blogger social account, is there any way to add that?
  • Customer

    Posted by: Kazim Vu, Sep 1, 2016 at 14:38 (8 year ago)

    HiTheWanderfulSoul,
    We got your question, you can use KT Social plugin or also customize it. However, we do not support for the customize work, you need to customize by yourself or you can use our CUSTOMIZED SERVICES.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 1, 2016 at 14:38 (8 year ago)

    HiTheWanderfulSoul,
    We got your question, you can use KT Social plugin or also customize it. However, we do not support for the customize work, you need to customize by yourself or you can use our CUSTOMIZED SERVICES.
    Thank you!

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