HomeSupport systemWordPressBoutiqueProducts not showing in shop start page
  • Customer

    Products not showing in shop start page

    Posted by: santinomarco Apr 24, 2024 at 18:20 (9 months ago)
    Hello. I have woocommerce with 3 products currently. After having installed the kute theme, the products are not showing in the start page (shop). They did show with a previous theme. The products have stock management and are above zero.
    They have cathegory. They can be viewed after choosing a category, I have loco translate and polylang...
    shop_page_240424-66294d78a919e.png
  • Customer

    Posted by: LamHB, Apr 25, 2024 at 02:38 (9 months ago)

    Hi,
    Please send me your website information in the "Secret information", and i will check your website:
    - website url
    - wp-admin: user / password
    - cpanel: user / password ( if have )
  • Customer

    Posted by: santinomarco, May 30, 2024 at 16:23 (7 months ago)

    Hello. Sorry for late answer. I sent the wp login. If needed I'll look for server admin login, please let me know.
  • Manager

    Posted by: LamHB, Jun 4, 2024 at 08:04 (7 months ago)

    Hi,
    Everything is almost done, there is one final check step left: uploading the latest theme. But your website has 2 indicators that are too low: "Upload max filesize" and "PHP post max size" (screenshot_1), please increase these 2 indicators to at least 128M so I can continue. If you don't know how to increase them please send me cpanel account.
    Regards
    Screenshot_1-665eca7d41673.png
  • Customer

    Posted by: santinomarco, Jun 4, 2024 at 16:44 (7 months ago)

    I have changed it. Greetings
  • Manager

    Posted by: LamHB, Jun 7, 2024 at 08:46 (7 months ago)

    Hi,
    Because your website is using multi-languages ​​and you have not created enough content (pages, posts, products, ...) for all languages ​​(screenshot_1).
    For example, the shop page (the page you are choosing as the home page) is not available for the Arabic language, so in Settings / Reading / Homepage there is no "Shop" page to select (screenshot_2).
    If you want to use multi-languages, make sure you create enough content, otherwise delete the multi-languages ​​plugin ( Polylang ).
    Regards
    Screenshot_1-6662c8ebb5a35.png
    Screenshot_2-6662c8ebb6050.png
  • Customer

    Posted by: santinomarco, Jun 10, 2024 at 22:58 (7 months ago)

    Thanks. WIth Polylang deactivated, it worked.
  • Customer

    Posted by: santinomarco, Jun 10, 2024 at 23:01 (7 months ago)

    Does the theme work with any kind of multilang plugin, like Polylang for WooCommerce?
  • Manager

    Posted by: LamHB, Jun 11, 2024 at 00:39 (7 months ago)

    Hi,
    I recommend using the WPML plugin, but no matter which multi-languages ​​plugin you use, you need to make sure to create enough content for pages, posts, products, .... for all languages.
    Regards!

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