Kutethemes

Customer

Posted by: LamHB, Jun 3, 2024 at 09:44 (5 months ago)

Hello,
Sorry for the late answer. The account you sent is incorrect, please send me the wp-admin account again, I will check for you.
Regards!

Screenshot_11-665d9084e6c56.png
Customer

Posted by: scrapbookme, Jun 3, 2024 at 16:42 (5 months ago)

Hello, I never gave you guys the login username developer, please use the correct username which is boutique
Manager

Posted by: LamHB, Jun 4, 2024 at 07:28 (5 months ago)

Hi,
The issue has been solved, Footer is editable, please check your site again!
Regards!
Customer

Posted by: scrapbookme, Jun 5, 2024 at 15:48 (5 months ago)

Thank you. Can you let me know what is happening when this occurs because this is the 4th or 5th time this has happened and I would like to know how you guys are fixing it so that I can fix it myself and avoid having it look bad for a few days while I reach out to get it fixed.
Manager

Posted by: LamHB, Jun 7, 2024 at 08:17 (5 months ago)

Hi,
This issue is because in Version 3.19.0 of Elementor, they upgraded the new container structure (vs old sections/columns). It causes pages using Elementor from version 3.18.3 and earlier to fail. This is currently the stable HTML/CSS structure. Errors like this will no longer occur in the future, please rest assured.
Regards

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Issue with Elementor footer AGAIN! Please fix ASAP