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Outdated copies of WooCommerce Template Files

By scrapbookme in WordPressBoutique, Nov 17, 2022 at 17:27

Hi @scrapbookme

Sorry for the delay. We got trouble with the system.
I see that you are using the lower version of the theme.
The latest version now is 2.2.7 and we also updated WooCommerce 7.1.0.
So please try to update your site to the latest version of the theme and check it again. ...

 2

By: yame
2 year ago Nov 25, 2022 at 09:00

Can ITranslate the search bar categories to Spanish?

By sebastian291 in WordPressDukamarket, Nov 22, 2022 at 13:22

Hi @sebastian291,

I install the plugin Loco translate, and now you can translate these texts in Loco >> Themes: https://prnt.sc/XmjQR3aieMYw
Then the texts in 2 positions will be changed.
Pls check it then let me know

Regards,
Yame

 1

By: yame
2 year ago Nov 24, 2022 at 07:26

The theme shows the mobile version in desktop

By vmv88 in WordPressBoutique, Nov 1, 2022 at 04:40

Ahh I got what you mean.
Let me send this issue to my coder. He will check your site then I will inform you when I get his answer.
Thank you!

 9

By: yame
2 year ago Nov 24, 2022 at 07:48

Megamenu

By ComputerGraphics in WordPressBoutique, Nov 23, 2022 at 08:52

Hi,

It's done: https://prnt.sc/ZGPN9kmo28yk

Pls check your site again then let me know

Regards,
Yame

 1

By: yame
2 year ago Nov 24, 2022 at 07:59

Translation

By ComputerGraphics in WordPressBoutique, Nov 23, 2022 at 11:35

Hi @ComputerGraphics,

These texts will be translated in Loco >> Plugins >> Woo with the language is EN.
You are translating with the language IT, that's why all texts do not change: https://prnt.sc/s5tBNZoNx5yw

Pls check it again and make the change.
Regards,
Yame

 1

By: yame
2 year ago Nov 24, 2022 at 02:24

Footer FontAwesome Icons not showing

By scrapbookme in WordPressBoutique, Nov 23, 2022 at 19:38

I config again the Footer for your site and now it shows on your site: https://prnt.sc/0vDp0_7PHEmG
The reason is that the old Footer builder on your site was built with the VC template while this theme version needs to use the Elementor template.
Pls check your site again then let me ...

 3

By: yame
2 year ago Nov 25, 2022 at 02:40

Error Message Importing Database (Missing Class ZipArchive)

By RogerioTaveira in WordPressBiolife, Nov 25, 2022 at 17:06

Hi,

So I reply to this ticket: https://support.kutethemes.com/topic/show-topic/85150
Pls follow this to be easier to control all your site. Thanks!

Regards,
Yame

 1

By: yame
2 year ago Nov 28, 2022 at 02:16

Error Message Importing Database (Missing Class ZipArchive)

By RogerioTaveira in WordPressBiolife, Nov 25, 2022 at 17:06

Hi,

So I reply to this ticket: https://support.kutethemes.com/topic/show-topic/85150
Pls follow this to be easier to control all your site. Thanks!

Regards,
Yame

 1

By: yame
2 year ago Nov 28, 2022 at 02:16

Issue With Double Content

By nickseanandrews in WordPressKuteShop, Nov 26, 2022 at 13:08

Hi @nickseanandrews,

Please refer to this documentation to understand how to solve your issue: https://kuteshop.kutethemes.net/documentation/docs/faqs/1-footer-does-not-show-content-is-duplicated-after-installing-the-theme-successfully/

I hope it is useful for you.
Regards,
Yame

 1

By: yame
2 year ago Nov 28, 2022 at 01:34

our host missing class ZipArchive, please enable ZipArchive before import demo.

By RogerioTaveira in WordPressBiolife, Nov 26, 2022 at 04:47

You're welcome.
So I will close this ticket. If you need any help, please submit a new one and I will check the issues for you.

Have a nice day!
Yame

 5

By: yame
2 year ago Dec 6, 2022 at 01:34

Sold by Vendor link on item not directing to vendor page

By mvallee in WordPressBoutique, Dec 4, 2022 at 15:08

Hi @mvallee,

It seems that we don't have the full permission on your Dashboards: https://prnt.sc/GahrrYXEQWY2
Pls provide it then my coder will help you to check.

Regards,
Yame

 1

By: yame
2 year ago Dec 6, 2022 at 02:27

Slider Loading Issue

By eyethalics in WordPressMoozo, Dec 5, 2022 at 06:32

DONE.
You should select the Default of the Row settings:https://prnt.sc/GGXXffMob10g instead of choosing stretch row.
And use the full-width of your slide: https://prnt.sc/dS57RLiIeXd9

Now pls check your site again then let me know.

 2

By: yame
2 year ago Dec 7, 2022 at 04:02

logo, and changes not reflecting on website

By wdaenrie in WordPressBoutique, Dec 5, 2022 at 01:01

Sure, I will try my best to help you solve all issues related to the theme.
So I will close this ticket. Pls submit a new one when you need help.

Best regards,
Yame

 3

By: yame
2 year ago Dec 7, 2022 at 01:36

Theme Options missing

By vnlogins in WordPressBoutique, Dec 6, 2022 at 22:11

Hi @vnlogins,

I still see the Theme Options in the Dashboards: https://prnt.sc/YnmnaA_vkJIl
So please check your site again. Let me know if you need to ask anything.

Regards,
Yame

 1

By: yame
2 year ago Dec 7, 2022 at 01:56

KUTESHOP missing Vendor admin panel

By nickseanandrews in WordPressKuteShop, Dec 8, 2022 at 16:35

Hi @nickseanandrews,

I cannot access the Dashboard page as in the screenshot you provided: https://prnt.sc/j9v4k9ICRjDu
Could you please guide me? Then we will help you to check the issue.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Dec 12, 2022 at 09:49

Slider Revolution

By greenrep in WordPressElinor, Dec 9, 2022 at 04:35

Ahh. The Slider Revolution is also the plugin that we based on it to build the theme.
We develop the theme and will build the content based on some default templates. So we will not sell any plugins. Just develop and update the plugins developed by us.

So, if you don't want ...

 3

By: yame
2 year ago Dec 12, 2022 at 09:56

Update theme and page speed

By ISloboda in WordPressTechOne, Dec 10, 2022 at 12:35

Hi @ISloboda,

Because the new version of this theme used the Elementor template.
All styles of the old version (1.x) will be not applied to the new version (3.x). So you should back up all contents, and products, ... on your site before updating the theme.
Then you can delete the old ...

 1

By: yame
2 year ago Dec 12, 2022 at 09:42

Not enough customization

By 7oot in WordPressDukamarket, Dec 11, 2022 at 07:42

Hi @7oot,

So could you please let me know how you want to customize the header?
And provide the admin account + screenshots, I will help you to check it.
Anyway, the header section is not the part you can edit with the template. Because it is not a page. So you just ...

 1

By: yame
2 year ago Dec 12, 2022 at 07:51

Product Thumbnails

By intonet in WordPressArmania, Dec 12, 2022 at 04:37

I get the answer:
Because the plugin "Variation Images Gallery for WooCommerce" has an error with CSS.
My coder also added the CSS in Theme Options to fix it.
And if you want to have the horizontal style for the thumbnail images, you can config in this plugin: https://prnt.sc/ys2w63KOTJsW (select this ...

 2

By: yame
2 year ago Dec 12, 2022 at 10:01

Website issues after upgrade

By Stachia01 in WordPressOcolus, Dec 6, 2022 at 15:31

Yes, it was solved and I informed you yesterday.
So if you have any questions, please let me know.

I really hope that you will be satisfied with this support and that you will go to this website: https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and rate 5 stars for us there. It's really worth to me.
Thank ...

 8

By: yame
2 year ago Dec 13, 2022 at 01:27

EDIT/MAKE CHANGES TO DUKAMARKET THEME HEADER

By humphrey_wampula in WordPressDukamarket, Dec 9, 2022 at 18:22

I think this documentation will help you to solve the problem: https://dukamarket.kutethemes.net/documentation/docs/faqs/3-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

I guess that you are getting stuck with changing the Logo image, and colors, ... in Theme Options but all don't apply to your site.
If I am wrong, please take the screenshots and provide the admin account, I will ...

 3

By: yame
2 year ago Dec 14, 2022 at 03:42

THEME NOT LOADING WELL.

By humphrey_wampula in WordPressDukamarket, Dec 13, 2022 at 12:00

Good morning,

1. I test your site and I see that the homepage is still working well. Pls check the attached video below and let me know if you see the problem. And pls take a video to describe your issue clearly. I will check it later.
https://drive.google.com/file/d/1JlzSITSzbqcJJjCs0uYyxfjyyge-_MkJ/view?usp=sharing

2. I see that the ...

 1

By: yame
2 year ago Dec 14, 2022 at 03:55

Bugs in content

By hebeja in WordPressDukamarket, Dec 7, 2022 at 14:40

Because of this plugin: https://prnt.sc/JPjXEMHwaLbv
When I deactivate this plugin and the menu displays as the demo: https://prnt.sc/--C98YshE4Qq

 7

By: yame
2 year ago Dec 14, 2022 at 09:38

how to remove image

By 7oot in WordPressDukamarket, Dec 13, 2022 at 19:03

Ahhhh, yeah. I don't pay attention that is an idiom :D
hihi Thank you so much!.

I hope that you will be satisfied with this support and you will spend a little time going to this website: https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450 and rate 5 stars for me there. It would be the best encouragement for ...

 6

By: yame
2 year ago Dec 15, 2022 at 01:38

how to change horizontal tabs

By 7oot in WordPressDukamarket, Dec 14, 2022 at 15:04

Hi @7oot,

In case you want to use the multi-language, you can use the plugin WPML.
This is the paid plugin, and it can translate your language into much more languages you want.

Or you can provide the admin account and explain clearly your question, I will give you the correct answer. Thank ...

 1

By: yame
2 year ago Dec 15, 2022 at 01:41

Change to header 07

By Jaiguers in WordPressTechOne, Dec 14, 2022 at 22:41

You're welcome.
So if you need help, please submit a new ticket and provide accounts. I will help you to check.

Now I will close this ticket. Thank you!

Have a nice weekend!
Yame

 8

By: yame
2 year ago Dec 16, 2022 at 08:43

LOGO

By moriadesign in WordPressBiolife, Sep 12, 2022 at 00:23

Thank you for your encouragement.
This is so powerful for a new morning.

I go to the website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723
to see your best rate there, and I still don't see your rate yet. Maybe you forgot ^^

So I hope that you will give me the best encouragement there to make ...

 21

By: yame
2 year ago Dec 19, 2022 at 01:25

Paypal is not showing and working on cart and checkout

By zohaibsunesara in WordPressArmania, Dec 18, 2022 at 04:25

Hi @zohaibsunesara,

When I click on this button: https://prnt.sc/C9ib1xA_mIdO
It redirects me to this page: https://prnt.sc/LSIsMghpWZr1
I don't have a PayPal account so I cannot continue to check it. So could you let me know if it works in my case?

Or pls provide the account, take a screenshot if you see ...

 1

By: yame
2 year ago Dec 19, 2022 at 01:45

Not enough mobile layout customization/options

By 7oot in WordPressDukamarket, Dec 13, 2022 at 04:55

You're welcome ^^

So I really hope that you will spend a little time going to this website:

https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450

And rate 5 stars for me there. It's would be the best encouragement for me. Thanks for your support.
Have a nice new week!

Yame

 6

By: yame
2 year ago Dec 19, 2022 at 01:20

Mega Menu, Footer, Mobile Footer Icons

By avantsi in WordPressDukamarket, Dec 8, 2022 at 12:51

So how is your site now?
Are you satisfied with our support?

I really hope that you will happy with the theme and our support. And you will spend a little time going to this website:

https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450

and rate 5 stars for us there. It would be really wonderful. Thank you so much!

Yame

 12

By: yame
2 year ago Dec 22, 2022 at 02:34

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