Kutethemes

Customer

Posted by: yame, Nov 24, 2022 at 01:37 (2 year ago)

Hi @scrapbookme,

I try to access your site by the account you provided, but I can't: https://prnt.sc/PH7X2dHztMpC
Pls check the admin account and provide the correct one. I will help you to check.
And pls help me to take a screenshot, I will check it faster. Thank you!

Regards,
Yame
Customer

Posted by: scrapbookme, Nov 24, 2022 at 21:34 (2 year ago)

Hello, sorry I didnt know that you wanted the wp info, I only provided the FTP info, in secret information I have provided everything now, thanks.
Manager

Posted by: yame, Nov 25, 2022 at 02:40 (2 year ago)

I config again the Footer for your site and now it shows on your site: https://prnt.sc/0vDp0_7PHEmG
The reason is that the old Footer builder on your site was built with the VC template while this theme version needs to use the Elementor template.
Pls check your site again then let me know. Thanks!

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