• Customer

    logo, and changes not reflecting on website

    Posted by: wdaenrie Dec 5, 2022 at 01:01 (2 year ago)
    Header is not updating, when I add logo, all other pages display logo, however the home page is not displaying new logo.

    logo was added to theme options>general> add logo

    additionally in your instructions it also displays i can change favicon but in the version I have just purchased, that option is not under the theme options>general etc.
    can you assist with these issues

    thanks
    RS

  • Customer

    Posted by: yame, Dec 6, 2022 at 02:13 (2 year ago)

    Hi @wdaenrie,

    Please refer to this documentation:
    https://new-boutique.kutethemes.net/documentation/docs/faqs/2-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

    If it does not work on your site, please provide again the correct admin account, I cannot access your site with this account. I will help you to check it.

    Regards,
    Yame
  • Customer

    Posted by: wdaenrie, Dec 6, 2022 at 17:26 (2 year ago)

    This worked. thank you.

    should there be any further issues or question. I will reach out to you again.

    Thanks

    RS
  • Manager

    Posted by: yame, Dec 7, 2022 at 01:36 (2 year ago)

    Sure, I will try my best to help you solve all issues related to the theme.
    So I will close this ticket. Pls submit a new one when you need help.

    Best regards,
    Yame

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