• Customer

    our host missing class ZipArchive, please enable ZipArchive before import demo.

    Posted by: RogerioTaveira Nov 26, 2022 at 04:47 (2 year ago)
    Your host missing class ZipArchive, please enable ZipArchive before import demo.

    This is the message I get when I try to install the template I've just purchased. My client is in a hurry and I can't even start with the template because of it... Please help me... I have upgraded the server and installed php-zip in many versions and it still doesn't work...

  • Customer

    Posted by: yame, Nov 28, 2022 at 02:15 (2 year ago)

    Hi @RogerioTaveira

    So please provide the admin + FTP account.
    I would like to check your site then will give you the correct support. Thanks!

    Regards,
    Yame
  • Customer

    Posted by: RogerioTaveira, Dec 1, 2022 at 13:12 (2 year ago)

    Hi Yame,

    I installed the demo and ! am using it. There is the ZipArchive error, but the site seems to work fine. Please, check if everything is correct.
    If there is no problem, I will use the way it is...
  • Manager

    Posted by: yame, Dec 2, 2022 at 07:58 (2 year ago)

    I see your site is fine.
    Just keep working and if you meet any problems, please let me know.
  • Customer

    Posted by: RogerioTaveira, Dec 2, 2022 at 13:07 (2 year ago)

    Thanks a lot!!!
  • Manager

    Posted by: yame, Dec 6, 2022 at 01:34 (2 year ago)

    You're welcome.
    So I will close this ticket. If you need any help, please submit a new one and I will check the issues for you.

    Have a nice day!
    Yame

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