HomeSupport System
8,890 topics
TOPIC POSTS LAST POSTER
Change Woocommerce popup notice

By WSiteDesign in WordPressArmania, Aug 24, 2022 at 16:15

Hi @WSiteDesign

You can install a plugin named Loco Translate. This is a free plugin and you can translate the remaining texts on your site,
Or you can provide me with your admin account, I will install this plugin and check it for you

Regards,
Yame

 1

By: yame
2 year ago Aug 25, 2022 at 01:11

mega menu problem

By hebowen360 in WordPressTechOne, Aug 23, 2022 at 23:44

Now I see it's smaller: https://prnt.sc/bSdPhfWi6YQH
So do you need it to be smaller?

 5

By: yame
2 year ago Aug 25, 2022 at 02:53

help installing the theme

By antoniod38 in WordPressBoutique, Jun 28, 2022 at 13:26

You're welcome.
So I will close this ticket. Please submit a new one when you need help.

Have a nice week!
Regards,
Yame

 26

By: yame
2 year ago Aug 29, 2022 at 00:55

Suggest multi vendor plugin

By islamicchambersc in WordPressDukamarket, Aug 27, 2022 at 17:02

Hi,

I see that you are using the correct plugin.

Regards,
Yame

 1

By: yame
2 year ago Aug 30, 2022 at 09:57

change registered domain

By edvarde123 in WordPressDukamarket, Aug 27, 2022 at 17:33

Hi @edvarde123,

I also have helped you to update the domain for your profile.
Pls check it again.

Regards,
Yame

 1

By: yame
2 year ago Aug 29, 2022 at 02:06

WCFM short code not working

By islamicchambersc in WordPressDukamarket, Aug 28, 2022 at 08:38

Hi,

I got the answer:
Because you enable the Auto Filter. And this function will filter the available stores only.
That's why some unavailable stores/shops are not allowed to be shown.
When we un-tick this box: https://prnt.sc/j-qRVkmmhYz1 >> you also can see the vendors shown on your site: https://prnt.sc/7RtBWpBUVuWi

Pls check it again and let ...

 2

By: yame
2 year ago Aug 30, 2022 at 09:53

Signup page

By islamicchambersc in WordPressDukamarket, Aug 28, 2022 at 09:31

Hi,

This page is taken from the demo of Dokan: https://prnt.sc/D90x2GokH98O
While you are using WCFM, so you have to check the form of the WCFM's demo. This page: https://dukamarket-vendor.kutethemes.net/wcfm/my-account/

Each site will have only one plugin vendor. So each vendor still has its own demo: https://prnt.sc/AiZjW5ou-ZFR
So, in WCFM, the register vendor ...

 2

By: yame
2 year ago Aug 30, 2022 at 09:57

tax doesnt show

By hebowen360 in WordPressTechOne, Aug 25, 2022 at 04:37

Hi,

My coder also checked your site. But when he tested your site, he also saw the tax was shown: https://prnt.sc/0nij82IWgqvB
Is this what you want to show?

Pls check then let me know
Regards,
Yame

 4

By: yame
2 year ago Aug 30, 2022 at 10:04

Bug - The footer don't appear

By webroiw in WordPressTechOne, Aug 29, 2022 at 09:25

Hi @webroiw

Please let me know the pages that do not show the Footer.
I am checking your site. The Footer is showing on every page. So please let me know how your site is

Regards,
Yame

 1

By: yame
2 year ago Aug 29, 2022 at 10:03

Keep the same header (demo 03) on all pages and not just on the home

By edvarde123 in WordPressDukamarket, Aug 29, 2022 at 19:48

https://prnt.sc/BmMNfy9a8a38 I cannot access your site anymore.
Pls check it again and let me know when it works.

 5

By: yame
2 year ago Sep 5, 2022 at 03:19

Header

By marketingkpk in WordPressDukamarket, Aug 26, 2022 at 21:24

You're welcome.

So if you are satisfied with this theme and my support also, I hope that you will spend a little time going to this website: https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450 and rate 5 stars for me on it. I really appreciate this.

Thank you so much!
Yame

 6

By: yame
2 year ago Sep 5, 2022 at 02:50

white screen of death with your Ovic Addon Toolkit plugin and elementor

By lcamtrading2022 in WordPressArmania, Sep 1, 2022 at 14:58

Hi @lcamtrading2022

Could you please help me to take a screenshot of your issue?
Because I see that the Toolkit plugin is being enabled. I still open the Edit page with Elementor: https://prnt.sc/a_JQEw7LA-3w
So please make it clear then I will help you to check

Regards,
Yame

 1

By: yame
2 year ago Sep 5, 2022 at 02:48

Theme Not working

By edriven in PrestashopLogancee, Sep 1, 2022 at 19:25

Hi @edriven,

Could you please provide the admin + FTP account? Then my coder will help you to check it

Regards,
Yame

 2

By: yame
2 year ago Sep 5, 2022 at 02:39

IMPORTACION INCOMPLETA

By lrqh2000 in WordPressBoutique, Aug 23, 2022 at 07:12

Hi,

I also check and leave messages. Pleas check.
Thank you!

 18

By: yame
2 year ago Sep 5, 2022 at 08:17

shipping zone regions doesnt show regions

By hebowen360 in WordPressTechOne, Aug 31, 2022 at 03:03

Hi,

I sent your issue to my coder and now I get his answer:
Because you put these options is empty: https://prnt.sc/yUz30l6L4CQL
So you should select more of the countries in the box: Ship to specific countries / Or Select All countries for the box Shipping Locations.
It will work

Regards,
Yame

 3

By: yame
2 year ago Sep 5, 2022 at 09:00

My theme conflicting with other plugin

By mohsin0000 in WordPressElinor, Sep 5, 2022 at 12:48

We try to deactivate/activate the plugin and check the shop/category page on the mobile version.
We don't see the bug as in your screenshot.
Now the plugin is being enabled: https://prnt.sc/kb96SkfmSNaE
and your site is still working: https://prnt.sc/yhlvoRCFZv6_

So please check your site again then let me know

 2

By: yame
2 year ago Sep 6, 2022 at 10:03

Change Header Styles

By edriven in PrestashopLogancee, Sep 2, 2022 at 13:10

So do you see the files?
Do you need to get help with anything?

 5

By: yame
2 year ago Sep 8, 2022 at 09:08

No documentation for theme

By pablocalavera in WordPressMoozo, Sep 6, 2022 at 16:43

You're welcome.
Just read the document. And if you have any suggestions, please let me know. I will update it to make the document to be more useful.
Thank you!

Have a nice day!

 4

By: yame
2 year ago Sep 8, 2022 at 02:14

Observaciones en la plantilla

By Nestormaytacama in WordPressKuteShop, Sep 11, 2022 at 22:40

Hi @Nestormaytacama,

The requirements in your file are not in English. So I am sorry I don't understand.
Could you pls translate all and provide the admin account? I will check it again and help you. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Sep 12, 2022 at 03:39

Subscription products not working with Ajax on Ovic Tool Kit Plugin

By greenrep in WordPressElinor, Sep 13, 2022 at 15:29

Thank you!

I also sent the answer to this ticket: https://support.kutethemes.com/topic/show-topic/84792
Pls follow this to be easier controlling all your issues.
Thanks!

 3

By: yame
2 year ago Sep 15, 2022 at 01:50

IMPORTACION INCOMPLETA DEL TEMA

By Nestormaytacama in WordPressKuteShop, Sep 16, 2022 at 01:07

Hi,

I see that the duplicated issue was resolved.
Pls let me know the remaining issues. I will check all and help you to solve it.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Sep 20, 2022 at 08:58

Demo Import Faild

By ericbernhardt in WordPressBiolife, Sep 16, 2022 at 19:49

Hi @ericbernhardt,

Many thanks for your patience.
However, I see that your site is working well now. So could you please let me know the sections that need to fix?
I will check all again for you

Regards,
Yame

 1

By: yame
2 year ago Sep 20, 2022 at 01:53

Non Supported Plugin

By greenrep in WordPressElinor, Sep 13, 2022 at 22:07

Hi,

I have to wait for the reply of the author of this theme.
Then, he gave me the answer:
1. He would like to recommend that it's not of "our plugin" (because you said Your plugin) cannot work with the subscription products. The fact is that the "ajax add-to-cart in our plugin" ...

 6

By: yame
2 year ago Sep 23, 2022 at 08:09

Help with the theme Dukamarket

By richi_2020 in WordPressDukamarket, Aug 26, 2022 at 04:38

You're welcome.
So if you don't have any issues, I will close this ticket.
Pls submit a new one when you need help.

Have a nice day!
Yame

 23

By: yame
2 year ago Sep 21, 2022 at 01:49

unable to install sample data after 29%

By premini59 in WordPressKuteShop, Sep 14, 2022 at 11:31

My coder is checking your site. But he cannot access your site. You may change the account.
Pls provide the correct account, and don't touch your site when we are checing. Thank you!

 9

By: yame
2 year ago Sep 21, 2022 at 08:57

hide All Categories bar .... I notice that the entire home page is being duplicated, from top to bottom ..... I have just reinstalled the template

By Nestormaytacama in WordPressKuteShop, Sep 15, 2022 at 04:16

I got the answer. It is because you have the setting URL site here: https://prnt.sc/E0nxzrJJ9vtg
So pls check it to edit again.

 6

By: yame
2 year ago Oct 3, 2022 at 02:00

change menu

By edvarde123 in WordPressDukamarket, Sep 22, 2022 at 01:00

Hi @edvarde123,

1. Remove the Login My account menu: I am asking the author of the theme. I will inform you later.
2. Skip the cart and go straight to checkout: I don't quite understand this point. When you hover over the Cart icon, then you will see the Checkout: https://prnt.sc/kz3zotX8THww and ...

 1

By: yame
2 year ago Sep 22, 2022 at 02:16

Edit customize products part

By Nestormaytacama in WordPressKuteShop, Sep 19, 2022 at 22:03

This point was replied to here: https://prnt.sc/cMyYN63zAQbG
I also sent the answer from my coder. When he checked your site, he saw this addition and he could not find out which plugin was.
So he recommended that you applied the plugin for this section so you would know which plugin was, you ...

 13

By: yame
2 year ago Sep 23, 2022 at 04:10

Checkout not working

By dieutekdev in WordPressBoutique, Sep 19, 2022 at 07:14

Okay. So you have to remove the plugin that affects the theme also.
So if your issue was resolved, I will close this ticket. And pls submit a new one when you need help.

Regards,

 8

By: yame
2 year ago Sep 23, 2022 at 08:17

product images are missing in the shop page

By dieutekdev in WordPressBoutique, Sep 20, 2022 at 05:27

Because these products do not have the images:
https://prnt.sc/iXQgSJYUP0Cs
https://prnt.sc/5YD6qdVQBPvy
https://prnt.sc/ABsB1sp9b_9j

Pls upload images for these products then check the result

 5

By: yame
2 year ago Sep 23, 2022 at 08:12

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES