HomeSupport systemWordPressBoutiqueIMPORTACION INCOMPLETA
  • Customer

    IMPORTACION INCOMPLETA

    Posted by: lrqh2000 Aug 23, 2022 at 07:12 (2 year ago)
    Hello, I bought the theme a few days ago and when I installed it and imported the home pages, it does not show the home sliders and it is incomplete, could you help me to install the theme again correctly and with home22 please
  • Customer

    Posted by: yame, Aug 23, 2022 at 08:16 (2 year ago)

    Hi @lrqh2000

    So could you please provide me with the admin account? I would like to check your site first, then will help you to install the theme with the homepage you want

    Regards,
    Yame
  • Customer

    Posted by: lrqh2000, Aug 23, 2022 at 14:44 (2 year ago)

    Si, con gusto le envie los datos
  • Manager

    Posted by: yame, Aug 24, 2022 at 01:53 (2 year ago)

    I cannot access your site: https://prnt.sc/k9zReHgzcJtU
    Pls check it again.
  • Customer

    Posted by: lrqh2000, Aug 24, 2022 at 06:55 (2 year ago)

    I just removed the security plugin, please check again with the same user data
    CAPTURE-6305cb4d1c958.png
  • Customer

    Posted by: lrqh2000, Aug 24, 2022 at 08:07 (2 year ago)

    hello?
  • Manager

    Posted by: yame, Aug 25, 2022 at 01:17 (2 year ago)

    But this is the case when I access the link you provided: https://prnt.sc/G3_WDR3FnWB-
    Could you guide me to access it?
  • Customer

    Posted by: lrqh2000, Aug 29, 2022 at 01:04 (2 year ago)

    I managed to import the demo with the database but everything appears in English and I would like to change it to Spanish, From the hosting I think you could already access WordPress directly since it does not leave you with the normal wpadmin link let me know to send you the hosting access in any case if it is necessary it has been many days and I have not been able to pass it to Spanish the only thing that I'm missing is that
  • Customer

    Posted by: lrqh2000, Aug 29, 2022 at 05:36 (2 year ago)

    me pueden atender ya van varios dias que no puedo terminar mi pagina, en todo caso indiquenme como hacer para colocar todo en español y ya lo hago por mi cuenta , porque demora demasiado asi con este sistema de atencion por ticket y horario
  • Manager

    Posted by: yame, Aug 29, 2022 at 10:00 (2 year ago)

    Sir.

    We are willing to support and help you with all problems related to the theme.
    However, I have never accessed your site so I cannot check anything to help you solve all.
    Please guide me on how to access your site, then I will check for you.

    Thanks!
  • Customer

    Posted by: lrqh2000, Aug 30, 2022 at 06:50 (2 year ago)

    Hellooo! I was finally able to unlock the security plugin that prevented them from entering wordpress, the culprit was my hosting, you can now enter wordpress normally, so I send the access again so that they can finally enter to review. I ALREADY DEACTIVATED THE IP BLOCKING THAT WOULD NOT LET YOU ENTER PLEASE ENTER AT ONCE

    I want you to install again the theme with the Spanish language and the starter theme 22
  • Customer

    Posted by: lrqh2000, Aug 30, 2022 at 06:51 (2 year ago)

    Hellooo! I was finally able to unlock the security plugin that prevented them from entering wordpress, the culprit was my hosting, you can now enter wordpress normally, so I send the access again so that they can finally enter to review. I ALREADY DEACTIVATED THE IP BLOCKING THAT WOULD NOT LET YOU ENTER PLEASE ENTER AT ONCE
  • Customer

    Posted by: lrqh2000, Aug 30, 2022 at 06:49 (2 year ago)

    Hellooo! I was finally able to unlock the security plugin that prevented them from entering wordpress, the culprit was my hosting, you can now enter wordpress normally, so I send the access again so that they can finally enter to review. I ALREADY DEACTIVATED THE IP BLOCKING THAT WOULD NOT LET YOU ENTER PLEASE ENTER AT ONCE

    I want you to install again the theme with the Spanish language and the starter theme 22
  • Customer

    Posted by: lrqh2000, Aug 30, 2022 at 06:50 (2 year ago)

    Hellooo! I was finally able to unlock the security plugin that prevented them from entering wordpress, the culprit was my hosting, you can now enter wordpress normally, so I send the access again so that they can finally enter to review. I ALREADY DEACTIVATED THE IP BLOCKING THAT WOULD NOT LET YOU ENTER PLEASE ENTER AT ONCE
  • Manager

    Posted by: yame, Aug 30, 2022 at 09:44 (2 year ago)

    So I don't understand why I still cannot access your site: https://prnt.sc/oa64r3IzcPp7
    I have tried many times.
    So please contact me via Skype ID: vetyame
    I will support directly to help you solve the issue
  • Customer

    Posted by: lrqh2000, Sep 2, 2022 at 05:42 (2 year ago)

    You can attend me by skype, I've been waiting for 3 days for them to give me support, they respond to others and they don't attend me, I have to write here to receive attention surely, terrible support they have, now they only need to enter my wordpress, that I confirm by skype the message I left to be able to finish once and for all!
  • Customer

    Posted by: lrqh2000, Sep 2, 2022 at 05:43 (2 year ago)

    install once please! the theme in Spanish and the home page 22
  • Customer

    Posted by: lrqh2000, Sep 2, 2022 at 05:44 (2 year ago)

    I need to start working once and for all with my finished page, check skype and finish the job once and for all
  • Manager

    Posted by: yame, Sep 5, 2022 at 08:17 (2 year ago)

    Hi,

    I also check and leave messages. Pleas check.
    Thank you!

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