HomeSupport systemWordPressElinorNon Supported Plugin
  • Customer

    Non Supported Plugin

    Posted by: greenrep Sep 13, 2022 at 22:07 (2 year ago)
    Here is what Woo-Commerce said about your plugin Ovic Plugin:


    "Furthermore, it appears this plugin is no longer being updated or supported by the developers:

    'This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.'

    It might be work trying to get in touch with the developers for insight through their support forum.

    Otherwise, what does this extension add to your site? Perhaps we can help you find a more suitable replacement.

    I hope this is helpful! We look forward to your response"
  • Customer

    Posted by: yame, Sep 14, 2022 at 01:51 (2 year ago)

    Hi,

    I also sent my coder all your issues. He will check now and I will inform you later when I get his answer.
    Thanks for your patience!

    Regards,
    Yame
  • Customer

    Posted by: greenrep, Sep 14, 2022 at 10:40 (2 year ago)

    Ok, we are waiting
  • Manager

    Posted by: yame, Sep 15, 2022 at 01:49 (2 year ago)

    Thank you for your patience.
    Today I get his answer:
    The ajax add-to-cart of the theme is for the default product type of Woo only (such as Simple, Variable, Grouped products, ... )
    "Subscription product" is the one that you use the 3rd party plugin. So you have to turn off the ajax of our theme to make sure that all will work.

    So, you can choose to use your plugin, or turn off the Ajax of the theme to make your site works.
  • Customer

    Posted by: greenrep, Sep 15, 2022 at 11:43 (2 year ago)

    Hi

    That is not really a solution to the problem.

    1. This means your plugin cannot work with subscriptions for Woo-Commerce.

    2. Also you have not updated the plugin for the last 3 Wordpress updates, so it would seem their will be lots of issues going forward of one sort or another, do they not plan to support their plugin ?

  • Customer

    Posted by: greenrep, Sep 20, 2022 at 11:02 (2 year ago)

    Hi

    I notice you are skipping my ticket
  • Customer

    Posted by: yame, Sep 23, 2022 at 08:09 (2 year ago)

    Hi,

    I have to wait for the reply of the author of this theme.
    Then, he gave me the answer:
    1. He would like to recommend that it's not of "our plugin" (because you said Your plugin) cannot work with the subscription products. The fact is that the "ajax add-to-cart in our plugin" does not work with the subscription products. We developed this ajax to make the add-to-cart process without reloading the page, so it does not affect the principle of operation of the add-to-cart.

    https://prnt.sc/hfIFkr37f0uK

    2. We still update our plugin regularly following Woo.

    Regards,

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