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Can't edit out title

By j15btlo in WordPressTuran, Nov 9, 2020 at 15:51

Hi @j15btlo,

Please provide me your admin + FTP account.
Then my coder will do it for you. Do you want to remove completely this sentence or hide it temporarily?

Regards,
Yame

1

By: yame
4 year ago Nov 10, 2020 at 09:18

Uncaught SyntaxError: Unexpected token '&'

By marcolinux86 in WordPressArmania, Nov 8, 2020 at 09:40

It is because of you. You wrote the php into the .js section: https://prnt.sc/vhb0kb
So it caused the error.
Pls check again

3

By: yame
4 year ago Nov 11, 2020 at 10:09

Store-and Speed Issue

By Nomadicmovement in WordPressBoutique, Oct 9, 2020 at 06:08

https://prnt.sc/vgmo56 here is your site when I check. I have to clear the cache of the browser a few times. I think the problem is the cache.
Pls install a cache plugin for your site then try it again

3

By: yame
4 year ago Nov 10, 2020 at 09:42

Problem showing price with discount

By martinezortigosa in WordPressBoutique, Nov 10, 2020 at 11:25

DONE. My coder has updated again for your site then he will update the demo theme later
https://prnt.sc/vh9wqb

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth ...

2

By: yame
4 year ago Nov 11, 2020 at 09:11

I dont see changes on the front after changing in theme options

By shtuzers in WordPressArmania, Nov 10, 2020 at 12:23

Hi @shtuzers,

Please refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

If it still does not work, please provide me your admin account then I will help you to check
Regards,
Yame

1

By: yame
4 year ago Nov 11, 2020 at 02:01

Slider from Revolution Slider dont work

By lajradio in WordPressTechOne, Nov 10, 2020 at 13:27

Hi @lajradio,

Please provide me your admin + FTP account. I would like to access your site first then I will check for you

Regards,
Yame

2

By: yame
4 year ago Nov 11, 2020 at 01:57

Logo Size

By naturalmapp in WordPressBiolife, Nov 11, 2020 at 01:22

Hello,

Do you receive this reply?

2

By: yame
4 year ago Nov 13, 2020 at 01:00

Theme Options changes can't applied

By kwpushpakumara in WordPressArmania, Nov 10, 2020 at 16:30

Yes. I see your rating. Thank you so much!!!!!!!!
So I will close this ticket. If you need any help, please submit a new one then I will check for you

Best regards,
Yame

6

By: yame
4 year ago Nov 11, 2020 at 09:55

Search console

By swift3113 in WordPressArmania, Nov 4, 2020 at 06:04

I tested and I still get this information: https://prnt.sc/vhvaeh
Does it work?

11

By: yame
4 year ago Nov 12, 2020 at 09:23

Demo Import not working

By williamgurumayum in WordPressKuteShop, Nov 11, 2020 at 08:24

I really don't know but I tried a few times then it works.
If you want to move the site to another domain, please make sure that this theme will not work on this domain also. We will just support only one domain for a client.

I hope that you ...

5

By: yame
4 year ago Nov 12, 2020 at 08:58

filter

By naturalmapp in WordPressBiolife, Nov 11, 2020 at 17:23

Hi @naturalmapp,

Sorry, I do not get you mean.
Please take the screenshot to describe this. Also, I see your site is messing up. What happened to you?

Regards,
Yame

1

By: yame
4 year ago Nov 12, 2020 at 06:46

Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 11, 2020 at 22:44

Hi @fumi_fumi,

We cannot access your site: https://prnt.sc/vig6vm
Also, your FTP account is not correct: https://prnt.sc/vig811

Pls check again. And take the screenshots for your issue then I will check faster
Thank you!
Regards,
Yame

1

By: yame
4 year ago Nov 13, 2020 at 08:03

Custom Font

By zklid in WordPressBiolife, Nov 7, 2020 at 11:45

I am sorry for the delay. I was hospitalized 2 days ago
You can download the current Toolkit plugin on your live site then upload it for your localhost to solve.
Thank you!

6

By: yame
4 year ago Nov 17, 2020 at 01:37

License key

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 16:02

Hi,

I used to reply to this question in this ticket: https://support.kutethemes.com/topic/show-topic/73399
Please check again.

Regards,
Yame

1

By: yame
4 year ago Nov 13, 2020 at 01:01

Wp Bakery not responding

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 17:01

Hi @naturalmapp,

Please provide me your admin + FTP account. We would like to check your site then will give you the correct answer

Awaiting your reply
Regards,
Yame

1

By: yame
4 year ago Nov 13, 2020 at 01:54

Wp Bakery not responding

By naturalmapp in WordPressBiolife, Nov 12, 2020 at 17:10

Hi @naturalmapp,

We already replied to these issues in other tickets.
So I will close this ticket so that we will be easier to control your issues.

Best regards,
Yame

1

By: yame
4 year ago Nov 13, 2020 at 01:55

Please reply to me

By fumi_fumi in WordPressOcolus, Nov 12, 2020 at 17:16

Hi @fumi_fumi

I did it.

Regards,
Yame

1

By: yame
4 year ago Nov 13, 2020 at 08:03

Updating Header

By johnwillz94 in WordPressKuteShop, Nov 12, 2020 at 21:34

Hi @johnwillz94,

Currently, we do not have any design for the header.
We just have the builder for pages and Footer. The header styles are design following the default design. Just there is some information you can change. So please let me know your intention then I will check and give you ...

1

By: yame
4 year ago Nov 13, 2020 at 07:27

MY INSTALLATION

By Anbabent in WordPressArmania, Nov 12, 2020 at 10:52

I am sorry for the delay. I was hospitalized 2 days ago :(
- Loading images is very very slow: The Post max size of your site is too low. It should be 64MB: https://prnt.sc/vl97re
- Please how do I insert signup for the newsletter box below in Armania Market1 Theme?: DONE. ...

3

By: yame
4 year ago Nov 18, 2020 at 07:01

dossier img manquant dans le fichier ZIP

By referencersites in PrestashopBoutique, Nov 11, 2020 at 12:32

DONE. My coder installed the theme for your site. Pls check then let me know

7

By: yame
4 year ago Nov 16, 2020 at 04:00

Error al agregar Subcategorías sin diseño

By CarlosPR2020 in WordPressTechOne, Nov 10, 2020 at 18:01

Thank you so much for your rating and comments.
So I will close this ticket. Please submit a new one then take the screenshot, I will help you to check

Best regards and keep healthy!
Yame

9

By: yame
4 year ago Nov 17, 2020 at 07:44

No display Google Map for iOS

By fumi_fumi in WordPressOcolus, Nov 14, 2020 at 10:26

Hi @fumi_fumi,

I don't understand you mean. You want to know how to access the map on IOS.
Your account is not able to access it. Please explain this and guide me on how to check your site then I will check for you

Regards,
Yame

1

By: yame
4 year ago Nov 17, 2020 at 07:39

Demo Importing not found !!

By 10mentions in WordPressArmania, Nov 14, 2020 at 18:05

Hi @10mentions,

I am sorry for the delay. I was hospitalized 2 days ago

Please provide me your admin + FTP account. Then I will help you to check

Regards,
Yame

1

By: yame
4 year ago Nov 17, 2020 at 06:28

header color change

By isupports in WordPressBiolife, Nov 11, 2020 at 11:58

I am sorry for the delay. I was hospitalized 2 days ago
I sent the color code to my coder. He will check again then change for you. I will inform you when he gives me the answer

7

By: yame
4 year ago Nov 17, 2020 at 04:27

Client doesn't pay, deactivate theme

By al3xtig3r in WordPressOcolus, Nov 9, 2020 at 17:32

I see. So I will close this ticket.
If you want to get any help with this theme, please submit a new one and provide the admin account, I will help you to check

5

By: yame
4 year ago Nov 17, 2020 at 04:16

Problem with revslider

By 10mentions in WordPressArmania, Nov 16, 2020 at 11:38

Hi @10mentions,

Please refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/5-revolution-slider-images-do-not-show/

If it does not work, please provide me your admin + FTP account, I will check for you

Regards,
Yame

1

By: yame
4 year ago Nov 17, 2020 at 03:12

Import Doesn't Look Correct

By austinjbollinger in WordPressBoutique, Nov 11, 2020 at 16:20

Excuse me, so do you need any help? Because right now, I cannot access your admin + FTP account.

Thanks!

6

By: yame
4 year ago Nov 17, 2020 at 02:21

bug top menu with safari

By referencersites in PrestashopBoutique, Nov 16, 2020 at 19:23

DONE. My coder fixed for you: https://prnt.sc/vl690t

Pls check again then let me know. I hope that with this support, you will re-rate with 5 stars for my team. It's really worth to me. Because the last time, I really did not understand you mean and you even did not provide ...

2

By: yame
4 year ago Nov 18, 2020 at 03:28

Como retirar "cateories" do lado do menu

By cassioalvescap in WordPressKuteShop, Sep 16, 2020 at 19:07

Excuse me, I do not get you mean. Could you take the screenshot? Then I will check for you

21

By: yame
4 year ago Nov 17, 2020 at 01:45

Activated theme into localhost developer site

By gigibon in WordPressBoutique, Nov 17, 2020 at 21:33

Hi @gigibon,

I am sorry, I don't understand what you mean. Also, we don't support the localhost site.
Please move your site to the live site, then provide the admin + FTP account, take the screenshot then I will check for you

Regards,
Yame

1

By: yame
4 year ago Nov 18, 2020 at 09:16

INSTALLATION SERVICE

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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