HomeSupport systemWordPressBiolifeCustom Font
  • Customer

    Custom Font

    Posted by: zklid Nov 7, 2020 at 11:45 (4 year ago)
    Hi, I have a problem with selecting the custom font in the "Ovic element". If I select a customized font I don't get any results. I attach screenshots for clarity.
    error-font-5fa688d642f43.png
  • Customer

    Posted by: yame, Nov 7, 2020 at 14:19 (4 year ago)

    Hi @zklid,

    Could you please provide me your admin + FTP account?
    My coder needs to access your site then he will check for you

    Regards,
    Yame
  • Customer

    Posted by: zklid, Nov 9, 2020 at 16:56 (4 year ago)

    Hi, I'm working on the site in localhost on my pc.
    However, to allow you to verify the error, I moved the site (a test version) remotely. A courtesy: could you explain to me how to correct the error so that I can replicate the correction on the site in localhost on my pc? Thanks
  • Manager

    Posted by: yame, Nov 11, 2020 at 09:52 (4 year ago)

    I changed the font and I also do not see it changes.
    I will send your issue to my coder and he will check for you

    Thanks for your patience!
  • Manager

    Posted by: yame, Nov 12, 2020 at 06:45 (4 year ago)

    My coder said that the problem was in the plugin Toolkit.
    He also fixed directly on your site - plugin Toolkit. So temporarily, please do not update this plugin.
    Now, let check again your site then let me know

    Regards,
    Yame
  • Customer

    Posted by: zklid, Nov 12, 2020 at 10:50 (4 year ago)

    Online is a test site. The site where I'm working is on my pc, in localhost. Could you please send me the Toolkit plugin without bugs, so that I can install it in localhost? Thanks
  • Manager

    Posted by: yame, Nov 17, 2020 at 01:37 (4 year ago)

    I am sorry for the delay. I was hospitalized 2 days ago
    You can download the current Toolkit plugin on your live site then upload it for your localhost to solve.
    Thank you!

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