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Image thumbnail size being overided by theme, we want to change.

By public_fibre in WordPressOcolus, Sep 29, 2020 at 08:43

When you mentioned the thumbnail product images, do you want to change the resolution of these images: https://prnt.sc/uy4huw on the Single product page?
When you hover over them, another image comes up: You can set here: https://prnt.sc/uy4i9i

 5

By: yame
4 year ago Oct 13, 2020 at 01:44

Customisable Menus Not Rendering in Ocolus

By public_fibre in WordPressOcolus, Oct 5, 2020 at 12:49

DONE: https://prnt.sc/uwpawc
I made a test and now I see the shortcode is being edited. Pls check your site again

 3

By: yame
4 year ago Oct 10, 2020 at 13:51

Can We Switch Domain

By public_fibre in WordPressOcolus, Oct 5, 2020 at 16:38

We updated the new domain for your profile and I see no troubles: https://prnt.sc/uwpbl4
We do not change anything except changing your domain. So if you see any problem, pls take the screenshot then I will help you to check

 3

By: yame
4 year ago Oct 10, 2020 at 13:53

Serveral issues with Turan Woocommerce theme

By LussiveMedia in WordPressTuran, Sep 22, 2020 at 16:54

3. He is going to remove this because it is not necessary to use on the Header. So you don't need to care about it

 11

By: yame
4 year ago Oct 13, 2020 at 01:25

Thank you page in Woocommerce

By tarig85 in WordPressBiolife, Oct 8, 2020 at 18:52

Hi @tarig85,

1. WPBakery is not working for Popup page: Because you still do not set for this plugin: https://prnt.sc/uvzjvt I did it for you and now you can edit your pages: https://prnt.sc/uvzkt6

2. there is no thank you page: I would like to test this but I don't know the correct ...

 2

By: yame
4 year ago Oct 9, 2020 at 08:52

Elements not showing up in WP Bakery

By mattsutherland9 in WordPressBoutique, Oct 9, 2020 at 04:12

Hi @mattsutherland9,

You will not able to edit anything for the Shop page with Elementor.
Here I will guide you on how to modify these parts:
1. the sidebar: You have to check which the sidebar you are using for your page. Go here: https://prnt.sc/uvz87u, you will determine. Then go here to edit ...

 1

By: yame
4 year ago Oct 9, 2020 at 08:20

Contact Page

By Nomadicmovement in WordPressBoutique, Oct 9, 2020 at 06:12

Hi @Nomadicmovement,

You can edit the banner here: https://prnt.sc/uwyp72
Edit the Contact Us page then you will see

Regards,
Yame

 1

By: yame
4 year ago Oct 11, 2020 at 03:02

Need free compatible multilingual plugin

By hssinaman in WordPressKuteShop, Sep 28, 2020 at 13:52

Mine is vetyame

 9

By: yame
4 year ago Oct 11, 2020 at 03:03

the theme options change can't be applied

By hssinaman in WordPressKuteShop, Sep 25, 2020 at 12:34

Mine is vetyame

 9

By: yame
4 year ago Oct 11, 2020 at 03:03

displaying only 3 categories on the second language

By hssinaman in WordPressKuteShop, Oct 6, 2020 at 15:57

It's quite hard because we also remind all the clients that we do not support localhost/offline sites before you raise the tickets: https://prnt.sc/uw0yhr
Even if you have any problem that needs to check in the code, my coder also has to check your site.
Hope you understand this.

 5

By: yame
4 year ago Oct 9, 2020 at 10:33

template translation problem

By danielcastrov in WordPressBiolife, Sep 22, 2020 at 22:58

Ahh. My coder gave me the answer:
When he checked your site, he found out that the Header section had been customized. The icon is included in the Box search so you have to remove it in the code. So, if you customized (or you hired someone to custom it for ...

 11

By: yame
4 year ago Oct 11, 2020 at 03:15

Install Wordpress Theme

By dammoda2020 in WordPressBoutique, Oct 9, 2020 at 15:36

Hi @dammoda2020,

Pls provide me your admin account. I would like to check your site first then I will guide you on how to do it.

Regards,
Yame

 1

By: yame
4 year ago Oct 11, 2020 at 03:17

Hi How to hide the seller’s name on the products?

By atebbaa in WordPressArmania, Oct 9, 2020 at 18:27

Hi @atebbaa,

There are 2 ways you can do it:
1. Use the css code: Add into the custom css in Theme Options:

.by-vendor-name-link{ display: none !important; }

2. Use the code: You can custom the Main theme but we do not recommend this way

if (class_exists('WeDevs_Dokan')) {
remove_action('woocommerce_shop_loop_item_title', 'armania_dokan_sold_by_text', 6);
...

 1

By: yame
4 year ago Oct 12, 2020 at 01:34

issues with the mobile version of my biolife theme

By mobilesolutionsint in WordPressBiolife, Oct 9, 2020 at 18:33

Hi @mobilesolutionsint,

Could you please provide me your admin + FTP account?
And take the screenshot for your question, I will check faster

Awaiting your reply soon
Regards,
Yame

 1

By: yame
4 year ago Oct 12, 2020 at 00:59

dimension problem on my homepage.

By atebbaa in WordPressArmania, Oct 9, 2020 at 18:35

Hi @atebbaa,

Please provide me your admin + FTP account. My coder will check your site then correct it for you

Regards,
Yame

 1

By: yame
4 year ago Oct 12, 2020 at 01:01

How to best use the template with the dokan plugin?

By atebbaa in WordPressArmania, Oct 9, 2020 at 18:52

Hi @atebbaa,

Excuse me, I still do not get you mean. Could you explain more details? Then I will give you the correct answer.

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Oct 12, 2020 at 01:13

carparts 03

By h_max in WordPressArmania, Sep 7, 2020 at 09:12

DONE. He has added the css code in Theme Options, line 1-3.
You also need to back up the code if you still want to update the theme in the future

 13

By: yame
4 year ago Oct 12, 2020 at 07:22

RE: How to upload my custom icons to the theme to use in the menu

By marcolinux86 in WordPressArmania, Oct 7, 2020 at 10:40

I already answered on another ticket. Please check it. Thanks!

 4

By: yame
4 year ago Oct 12, 2020 at 02:30

I want to change logo on frontpage, and my homepage loads with error

By imranhabib786 in WordPressArmania, Oct 11, 2020 at 14:46

Hi @imranhabib786,

1. Change logo: Please refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

2. It is quite difficult when I am not able to check your site. Hope that you will install the theme on a live site soon because we also do not support the localhost.

Regards,
Yame

 1

By: yame
4 year ago Oct 12, 2020 at 07:20

Error when designing with "Elementor"

By emirdekoratif in WordPressArmania, Sep 25, 2020 at 14:04

It is because you still did not build the shortcode Revolution slider for your site.
We have added this shortcode and set the slider. Now it is working: https://prnt.sc/uxn0yx
Pls check your site again then let me know

 14

By: yame
4 year ago Oct 12, 2020 at 09:50

Edit global header

By marcolinux86 in WordPressArmania, Oct 7, 2020 at 09:10

I installed the plugin Loco translate for you.
Now pls go to Loco > Theme > Armania then translate these texts: https://prnt.sc/uy5tof

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments ...

 6

By: yame
4 year ago Oct 13, 2020 at 03:33

I can't create megamenu

By emirdekoratif in WordPressArmania, Oct 12, 2020 at 11:00

Hi @emirdekoratif,

Here you are: https://prnt.sc/uxykcz
Pls check your site again then let me know

Regards,
Yame

 1

By: yame
4 year ago Oct 12, 2020 at 18:51

Single product page summary

By litper in WordPressArmania, Sep 1, 2020 at 21:22

ahh I got you. Thanks!

 18

By: yame
4 year ago Oct 13, 2020 at 01:26

Control call-to-action views

By augustoalva in WordPressTuran, Oct 10, 2020 at 15:38

I did it: https://prnt.sc/uy63ve
Do you see this?

 3

By: yame
4 year ago Oct 13, 2020 at 03:58

Main categories like child categories Images are not in the Grid!

By bi-tex in WordPressTuran, Sep 29, 2020 at 19:33

I got it. Thank you!

 11

By: yame
4 year ago Oct 14, 2020 at 02:16

support for woocommerce Shipment Tracking

By webpills in WordPressBoutique, Oct 13, 2020 at 09:24

Hi @webpills,

We develop the theme basing on the default design and Woo template.
We support all the included plugins in the theme package and some third-party plugins that we already tested. We cannot test all the plugins of Woo. So you can use any plugin you want. If there is ...

 1

By: yame
4 year ago Oct 14, 2020 at 02:36

Frontend is blank after installation

By pilietis in PrestashopLogancee, Oct 8, 2020 at 14:03

You provided the incorrect URL.
It's not http://lazdos.webzo.lt/admin381aa1fd3, I tried with this: http://lazdos.webzo.lt/admin442usuvcp
And I see the front end has the full content. Could you pls check it again?
scr: https://prnt.sc/uzpf0g
scr: https://prnt.sc/uzpfeo
https://prnt.sc/uzpfmg

 3

By: yame
4 year ago Oct 15, 2020 at 08:40

Import demo missing

By lf2s in WordPressBiolife, Oct 12, 2020 at 12:42

Excuse me, I cannot access your site: https://prnt.sc/uzpgpm. Pls check it again

 3

By: yame
4 year ago Oct 15, 2020 at 08:42

Errow whit product displaing and product serach didnt work

By Chuzhoy_1 in WordPressArmania, Oct 5, 2020 at 11:07

My coder said that it is the error of not having permission to record images.
You can enable this: https://prnt.sc/v08i2x or edit the permission of the uploading folder.
The bug is solved now: https://prnt.sc/v08ig7

Pls check your site then let me know. If you are satisfied with this support, hope that you will ...

 14

By: yame
4 year ago Oct 16, 2020 at 01:15

Problem with product pictures

By jlcommunication in WordPressArmania, Oct 1, 2020 at 09:01

Ahh sorry. My coder already gave me his answer but I forgot :(
The reason is that you are using the Header Builder of Elementor Pro so your page will be moved completely to the new structure. It will no longer use the default structure of the theme: https://prnt.sc/uzjfaq

So, if you ...

 7

By: yame
4 year ago Oct 15, 2020 at 01:45

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