• Customer

    Serveral issues with Turan Woocommerce theme

    Posted by: LussiveMedia Sep 22, 2020 at 16:54 (6 months ago)
    Hi,

    I've got several issues with the Turan Woocommerce theme.

    1. The copyright message doesn't show the custom text from the Theme Options Cop'p'yright box. It always says Copyright TuranOutfit. All rights reserved. I searched in the DB tables and files but I can't seem to find the reference to it. Please instruct or fix the copyright display
    2. The Logged in pages (my account, orders, addresses etc) don't show any information. See screenshot.
    3. The Payment Return page in case of a failed payment is having incorrect layout compared to the original checkout. Seems to be missing CSS files or not styled at all? This screen can be seen by making a test payment and selecting "cancelled" as state

    Wordpress version; latest 5.5.1
    Turan version: 2.0.1

  • Customer

    Posted by: LussiveMedia, Sep 22, 2020 at 17:05 (6 months ago)

    4. Another thing I just was that the category display shows an incorrect heading text which can't be changed.
    See screenshots. The text "#list products fullwidth" and "#grid products fullwidth" are unexpected. How do I change these? Seems hardcoded maybe?
  • Customer

    Posted by: yame, Sep 23, 2020 at 01:14 (6 months ago)

    Hello @LussiveMedia,

    Could you please check again your admin account? It is not correct: https://prnt.sc/um5gaj
    When I get the correct one, I will access your site and help you to check your issues

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: LussiveMedia, Sep 23, 2020 at 20:06 (6 months ago)

    Oh sorry about that. In the hidden info I added the correct password.
  • Manager

    Posted by: yame, Sep 24, 2020 at 10:23 (6 months ago)

    1. Change text: "Copyright TuranOutfit. All rights reserved"
    => This appears on the Footer, you are using Footer 02, so you can edit your Footer Builder to change this text here: https://prnt.sc/umzopo

    2. The Logged in pages
    => My coder will update again in the demo site then I will let you know

    3. The Payment Return page in case of a failed payment: I don't see it.

    4. Do you want to remove these texts, or change these texts?
  • Customer

    Posted by: LussiveMedia, Sep 25, 2020 at 11:31 (6 months ago)

    1. Thanks I missed that. Changed now
    2. Ok any idea on when this can be fixed? Will this be a theme update?
    3. Please make a test purchase. The webshop is still in test mode. As Payment Method please choose: iDeal. In the payment provider screen please choose radio button "Cancelled" and click "Continue". Now you'll return to the webshop in incorrect theme layout style.
    4. Please remove these texts so we can add our own category texts above
  • Manager

    Posted by: yame, Sep 28, 2020 at 15:10 (6 months ago)

    I will send again all these problems and he will check soon. Then I will inform you when he gives me feedback. Thanks for your patience!
  • Customer

    Posted by: LussiveMedia, Sep 30, 2020 at 17:44 (6 months ago)

    Hi,
    Can you give an update on the progress on the code fixes?
  • Manager

    Posted by: yame, Oct 1, 2020 at 03:54 (6 months ago)

    2. The error with the Checkout page: My coder fixed for you and he will update for the demo theme later
    3. Form of the Checkout page: DONE
    4. You can do it in the Child theme, in this file: themes/turan/woocommerce/product-control/default-before-control.php
    Pls check again then let me know
  • Customer

    Posted by: LussiveMedia, Oct 8, 2020 at 18:10 (6 months ago)

    Hi,

    2: Thanks, this looks consistent now indeed.
    3. It's partially working now. The foldout navigation login menu now also shows the information which makes the menu look strange.
    Can they fix this as well?
    4: I removed the text but in a future update it will be overwritten again right? Isn't there a good fix to this issue instead of making custom coding like I did now?
  • Manager

    Posted by: yame, Oct 12, 2020 at 08:19 (6 months ago)

    3. Let my coder then I will inform you
    4. If we update this on the theme, it will change the default of the theme. So you can do everything in the Child theme, or backup the changes if you do it in the Main theme

    Thanks!
  • Manager

    Posted by: yame, Oct 13, 2020 at 01:25 (6 months ago)

    3. He is going to remove this because it is not necessary to use on the Header. So you don't need to care about it

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