HomeSupport systemWordPressBiolifetemplate translation problem
  • Customer

    template translation problem

    Posted by: danielcastrov Sep 22, 2020 at 22:58 (4 year ago)
    Good on my website, I can't translate my template and my theme 100%, that is, my website has some parts in English and others in Spanish, I'm using the loco traslate plugin to carry out all the translation, I need the solution to this problem
  • Customer

    Posted by: yame, Sep 23, 2020 at 01:09 (4 year ago)

    Hi @danielcastrov,

    Could you please provide me your admin + FTP account? And take the screenshots for the locations you want to translate.
    I remember that your old domain is another. Pls note that we will just support only one domain per client. When you change the new domain, please make sure that the old one will not work with my theme anymore. We do not support 2 domains (using the same theme) of a client.

    Pls check again then let me know
    Regards,
    Yame
  • Customer

    Posted by: danielcastrov, Sep 25, 2020 at 13:29 (4 year ago)

    Hi, the project is on a test server fully, the template I am using in a single domain and I will provide the data for you to enter and if you can help me update the template to the latest version.
    We keep making modifications, can you tell me when you will make the changes for us to slow down the progress until you make the changes
  • Manager

    Posted by: yame, Sep 28, 2020 at 10:11 (4 year ago)

    Whenever you provide me the account, I will help you to check
    And pls take the screenshots for the texts you want to translate. Thank you!
  • Customer

    Posted by: danielcastrov, Sep 29, 2020 at 14:05 (4 year ago)


    Good morning, I attach the account information and images of some of the details about the translation, I am also going to ask you for help with the following list of tasks since they generate an error and I cannot perform them:
    -Eliminate the "Fitered by:" from my shopping page (I have no option where to remove it)
    -Update my template to the latest version (without losing all the modifications and customizations made)
    -Eliminate the "MAGNIFIER" icon that appears in my header (or tell me where it is modified)
    - I require my page 100% in the Spanish language (there are parts that are not translated, such as "add to cart" or "add to favorites" buttons)
    -Place the footer since when choosing any of the models it is not displayed.
    Thank you very much and if you can help us and notify when finished
    fitered-5f733f3af05d2.png
    lupa-5f733f3af301e.png
    products-5f733f3af3f8b.png
    search-5f733f3b00cc7.png
  • Manager

    Posted by: yame, Oct 1, 2020 at 01:58 (4 year ago)

    1. Eliminate the "Fitered by": I will send it to my coder. He will check
    2. Even we help you to update the theme to the latest version without losing all the modifications and customizations made, you have to backup all your changes. Because in the theme package, we do not have your changed files. So of course, when you update the theme, it will overwrite all your customization.
    3. Eliminate the "MAGNIFIER" icon: I see it is not clear to understand. Can you mark again on the place if that icon? We will check then let you know how to remove
    4. Translation:
    - Add to cart button: I see it is translated: https://prnt.sc/uqy1kw
    - Wishlist: Translate here: https://prnt.sc/uqy1ud

    And provide me your FTP account also, then when we understand your question, we will help you to check.
    Thank you!
  • Customer

    Posted by: danielcastrov, Oct 1, 2020 at 18:57 (4 year ago)


    I sent you the information for FTP. Details:
    - The page totally in Spanish, previously I sent you several details that follow in English
    - photo of the "magnifying glass" icon that I want to remove
    Please if you can let me know when you make the changes so that I can continue moving forward with the project
    lupa-5f7626a0c31d6.png
  • Manager

    Posted by: yame, Oct 5, 2020 at 15:14 (4 year ago)

    Hi,

    Now I don't see the "magnifying glass" icon anymore: https://prnt.sc/utjg6j
    Could you please check it again?
  • Customer

    Posted by: danielcastrov, Oct 6, 2020 at 15:26 (4 year ago)


    the icon can only be seen when you are not logged in, I attach the photo again
    lupa-5f7c8c8942d29.png
  • Manager

    Posted by: yame, Oct 8, 2020 at 08:06 (4 year ago)

    I got it. Let my coder check then I will inform you later. Thank you!
  • Customer

    Posted by: danielcastrov, Oct 9, 2020 at 12:50 (4 year ago)

    Good morning, thank you very much, I hope a soon response and information on the tasks since I have the project stopped so as not to disturb while you make the changes
  • Manager

    Posted by: yame, Oct 11, 2020 at 03:15 (4 year ago)

    Ahh. My coder gave me the answer:
    When he checked your site, he found out that the Header section had been customized. The icon is included in the Box search so you have to remove it in the code. So, if you customized (or you hired someone to custom it for you), you would have had to check and do it yourself.
    We don't know what you changed so we cannot check it. Thank you!

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