• Customer

    displaying only 3 categories on the second language

    Posted by: hssinaman Oct 6, 2020 at 15:57 (4 months ago)
    Hi ,
    im trying to editing the content of the tabs in the home page , the english version is OK but in the arabic version when i try to display products from some category ( Kuteshop tabs > products ) i can see only 3 categories even i have translated all products categories to arabic language .. please check the attached file

    waiting for your quick help ..


  • Customer

    Posted by: yame, Oct 7, 2020 at 08:50 (4 months ago)

    Could you provide me your admin + FTP account? I would like to check the problem in your site then will give you the correct answer

  • Customer

    Posted by: hssinaman, Oct 7, 2020 at 11:27 (4 months ago)

    im working on localhost please show me how to do and i will fix it ..

  • Customer

    Posted by: hssinaman, Oct 8, 2020 at 10:39 (4 months ago)

    Hi, as i have mentioned on the other ticket im using localhost server..
    the products categories i have translate them to the arabic languages ( all ) but in frontend i can see only 3 are translated in some places but are translated completely in other place like in sidebar of shop page.. also as i have shared with you in screenshot before when i try to display product of specific category from baker builder (for homepage sections) i can see only 3 categories are displayed but other are missing..

    please tell me what is the cause and show me how to fix this issue and i will do it ..
    can you help urgent please as i have delay on this project ..

  • Customer

    Posted by: hssinaman, Oct 9, 2020 at 08:15 (4 months ago)

    I need to fix this issue please

    can I have your skype ID please ? for sharing with you my screen and seeing my situation ..

    here is my skype id : webmanway

    awaiting for you
  • Manager

    Posted by: yame, Oct 9, 2020 at 10:33 (4 months ago)

    It's quite hard because we also remind all the clients that we do not support localhost/offline sites before you raise the tickets: https://prnt.sc/uw0yhr
    Even if you have any problem that needs to check in the code, my coder also has to check your site.
    Hope you understand this.


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