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I cannot close the vertical menu in my home page.

By ayhansenay in WordPressTechOne, Apr 18, 2019 at 21:17

Could you please provide me your email address?

I will ask the coder. In case he has the latest package version, I will share for you

Thanks!

 6

By: yame
6 year ago Apr 30, 2019 at 03:11

Need a help on fix this product a hover error in homepage

By nifraznazar in WordPressTuran, Apr 12, 2019 at 15:13

Oopp.
Sorry. My coder fixed this for you. Pls check again. The code was in Custom css of Customize of theme.
Pls note that you need back up these codes.

Pls check and let me know the result
Thanks!

 10

By: yame
6 year ago Apr 30, 2019 at 09:24

The cart is not updated

By Alvaro86 in WordPressKuteShop, Apr 25, 2019 at 10:58

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 5

By: yame
6 year ago May 31, 2019 at 09:22

Latest theme version

By Alvaro86 in WordPressKuteShop, Apr 25, 2019 at 11:12

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 4

By: yame
6 year ago May 31, 2019 at 09:08

Home page Tab problem

By otutu in WordPressKuteShop, Apr 26, 2019 at 03:47

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 6

By: yame
6 year ago May 31, 2019 at 09:22

Product category

By winifredezeani in WordPressKuteShop, Apr 30, 2019 at 02:01

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 09:11

HELP - Problems with Kute Theme

By mluseka in WordPressKuteShop, Apr 29, 2019 at 21:20

1. Pls check the attached doc. file below
2. Negative to Appearance > Menus > Vertical Menu > you have to set up in Icon Setting: http://prntscr.com/niy5wj
3. If you want to have the variation for your products, you have to create the variation first in edit product page. In case your ...

 6

By: yame
6 year ago May 1, 2019 at 02:17

woocommerce order by bug

By redman5314 in WordPressBiolife, Apr 27, 2019 at 19:27

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 5

By: yame
6 year ago May 31, 2019 at 08:49

Outdated WooCommerce template files

By SparkedInnovations in WordPressTechOne, Apr 30, 2019 at 20:00

Hi mate,

With the latest version of theme, it is already compatible with WooCommerce.

The package is waiting for the Censorship for uploading to Themeforest. So if you need to update the theme right now, pls provide me your email address then I will share the package for you via Drive

Regards,
Yame

 1

By: yame
6 year ago May 2, 2019 at 03:40

Product category

By winifredezeani in WordPressKuteShop, Apr 28, 2019 at 17:37

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 5

By: yame
6 year ago May 31, 2019 at 09:12

Theme Options not working

By meehar21 in WordPressBoutique, May 1, 2019 at 12:07

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 08:53

Updated Toolkit broke my MegaMenu

By iascurra in WordPressOcolus, Apr 10, 2019 at 23:05

In case you want to deactivate completely this popup, you can use this css then add in Custom css or Customize of theme:
.growl.growl-notice{
display: none !important;
}
Regards,

 20

By: yame
6 year ago May 3, 2019 at 09:11

Remove the categories in the product view

By xavicon in WordPressBiolife, Apr 30, 2019 at 16:27

My coder did it in Child theme for you. When you update, you will update the Main theme so it will not affect to this.

 3

By: yame
6 year ago May 2, 2019 at 09:20

Email verification not happening

By intarcss in WordPressBiolife, May 2, 2019 at 06:35

Yes. It belongs to WooCommerce, not relate to the theme.

 4

By: yame
6 year ago May 3, 2019 at 02:01

I CAN NOT IMPORT DEMO TO KUTESHOP THEME

By elmatharim in WordPressKuteShop, May 2, 2019 at 17:25

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 3

By: yame
6 year ago May 31, 2019 at 09:12

Need to change banner- header image for below pages : so each page will have different header image .

By intarcss in WordPressBiolife, Apr 30, 2019 at 05:57

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 12

By: yame
6 year ago May 31, 2019 at 08:48

Support for demo data e setting icon in nav

By sergiolab in PrestashopLogancee, Apr 15, 2019 at 15:56

I am sorry but if you already entered your products in the website, I will not re-install the theme for you anymore. If I re-install, your data will be lost.

So if you agree, I will help you to config the website to be like with demo.

Let me know your intention.
Regards,
Yame

 3

By: yame
6 year ago May 4, 2019 at 08:44

Медленно работает сайт на шаблоне Biolife - Organic Food WordPress Theme

By bialiankin in WordPressBiolife, May 2, 2019 at 13:48

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 4

By: yame
6 year ago May 31, 2019 at 08:48

How can ı remove

By Atamanminsk in WordPressTechOne, May 4, 2019 at 17:15

So I think I will close this ticket so that I can control all your issues easily.

Thank you!

 3

By: yame
6 year ago May 6, 2019 at 09:07

Trouble configuring shipping popup

By ErnstAndersen in WordPressOcolus, May 2, 2019 at 13:34

Yes. The test order was mine. Original I did not understand your question so I made a test ^^

So do you need any assistance from this ticket?
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars ...

 4

By: yame
6 year ago May 6, 2019 at 09:10

Multiple Sub Menu

By h4tt4b in WordPressBiolife, May 5, 2019 at 03:38

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 4

By: yame
6 year ago May 31, 2019 at 08:47

Problem With Shop Page

By jonesonlinesolutions in WordPressBoutique, May 6, 2019 at 15:09

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 08:53

demo can not be installed into kuteshop

By morphi82 in WordPressKuteShop, Apr 29, 2019 at 01:32

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 11

By: yame
6 year ago May 31, 2019 at 09:23

No Information on Custom Menu

By mamajenedesigns in WordPressTuran, May 4, 2019 at 17:05

I am sorry about this. Your contributions are very valuable and I will update the documentation
We are re-new the document to make it more completely.
Thank you so much!

 3

By: yame
6 year ago May 7, 2019 at 03:38

I can not import demo to Kuteshop

By beldox in WordPressKuteShop, Apr 29, 2019 at 23:14

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 16

By: yame
6 year ago May 31, 2019 at 09:23

Where do I change Page Banner?

By zinmin_soe in WordPressOcolus, May 7, 2019 at 08:37

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 09:39

On mobile devices - header setting button does nothing

By mamajenedesigns in WordPressTuran, May 6, 2019 at 23:33

It's done
He updated for you. If there is no content, the button will not be allowed to show.

Pls check your site again then let me know the result
Regards,
Yame

 4

By: yame
6 year ago May 8, 2019 at 07:28

In setup: Custom menu short code link broken/incorrect

By mamajenedesigns in WordPressTuran, May 4, 2019 at 16:12

http://help.kutethemes.net/docs/turan/shortcodes/turan-custom-menu/ This is the link that I still can open when clicking in Custom Menu. Pls check

Anyway, I am planing to update this documentation. Hope that in the future, it will make you be satisfied more

Thank you!

 5

By: yame
6 year ago May 8, 2019 at 08:35

Eliminate date on Biolife Child theme

By seidelinformatica in WordPressBiolife, May 7, 2019 at 14:53

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 08:49

How can i remove single product categories

By Atamanminsk in WordPressTechOne, May 4, 2019 at 20:30

Sorry, but when you can submitted ticket here, it means that you must have your own Purchase code.
In the screenshot you provided me, is this you: http://prntscr.com/nlwd3k? If that you have to use the purchase code of this account to change your review.
If not, you can use the Purchase code ...

 8

By: yame
6 year ago May 8, 2019 at 08:40

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