• Customer

    HELP - Problems with Kute Theme

    Posted by: mluseka Apr 29, 2019 at 21:20 (6 year ago)
    Kindly assist us with:
    1. MEGA MENU. We cant find it. Have tried everything in your manual. Please find it and apply it on the Primary Menu and Vertical Menu
    2. Where are all website icons? we bought the template knowing all VERTICAL menu items as you have shown on your demo will have icons before the text menu. Where are these icons?
    3. Product page. where is PRODUCT VARIANTS? by size, volume etc? NONE of the e-commerce templates in the world lacks product variants. how can you sell without variants?
    4. PRODUCT PAGE: Social media Share buttons. We need customers to share products with their friends. Where are these?
    5. Where are the symbols? we only see the widget and we have added links.
    6. Where is teh FOOTER?

    WHY DID THEME NOT IMPORT DEMO DATA CORRECTLY SO THAT AT LEAST WE CAN BEGIN WITH THE WEBSITE LOOKING LIKE THE DEMO AND THE WE BEGIN FROM THERE. WHY SO MUCH STRUGGLE?

  • Customer

    Posted by: yame, Apr 30, 2019 at 10:10 (6 year ago)

    Hi mate,

    Could you please check again your admin account? It is not able to access to: http://i.prntscr.com/_WLxE2sUS8eqJlMHCmfdiw.png

    Pls provide me the correct one then I will check the issues for you

    Regards,
    Yame
  • Customer

    Posted by: mluseka, Apr 30, 2019 at 10:12 (6 year ago)

    am currently online, maybe i log out.

    The login credentials are accurate. Let me repeat theme here in secret section.


  • Customer

    Posted by: mluseka, Apr 30, 2019 at 10:14 (6 year ago)

    I HAVE LOGGED OUT.

    You can now log in. am on standby for your assistance.
  • Customer

    Posted by: mluseka, Apr 30, 2019 at 10:27 (6 year ago)

    ARE YOU ONLINE ON MY ADMIN SIDE OF KINYWAJI.COM? PLEASE CONFIRM
  • Manager

    Posted by: yame, May 1, 2019 at 01:43 (6 year ago)

    Until now then I am able to access into your admin account.
    I am checking in your site. Then I will send you the solutions for all your issues.
  • Customer

    Posted by: yame, May 1, 2019 at 02:17 (6 year ago)

    1. Pls check the attached doc. file below
    2. Negative to Appearance > Menus > Vertical Menu > you have to set up in Icon Setting: http://prntscr.com/niy5wj
    3. If you want to have the variation for your products, you have to create the variation first in edit product page. In case your intention is different, pls take the scnshot then I will give you the correct answer.
    4. Where would you like to put these buttons? In shop page?
    5. Excuse me, which symbols are you talking about? Pls take the screenshot for this then I will show you know

    Regards,
    Yame

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