HomeSupport systemWordPressKuteShopHome page Tab problem
  • Customer

    Home page Tab problem

    Posted by: otutu Apr 26, 2019 at 03:47 (6 year ago)
    My home page is mainly empty as l can't control the Tab. I can add to the Tab but l can't remove a Tab: Please see below:

    1) Section ID: In Section Settings, how do l use this Section ID code? like "1510729485931-433092f0-d431" How is it related to product display and how do l use the ID?
    2) Tabs: under Tabs, I can add sub-tab, but how do l remove the sub-tab i don't need or want?
  • Customer

    Posted by: yame, Apr 26, 2019 at 07:53 (6 year ago)

    Hi mate,

    Could you please provide me your admin + FTP account of your site?

    I would like to check then will give you the solution

    Regards,
    Yame
  • Customer

    Posted by: otutu, Apr 27, 2019 at 23:38 (6 year ago)

    Thank you for your response. Please see attachment for the information you requested for.
    design2host-login-info-5cc4e7e5a554e.txt
  • Customer

    Posted by: otutu, Apr 30, 2019 at 02:00 (6 year ago)

    Hello, please l'm still waiting for help on the Home page Tab problem. I can add to sub-tab but l can't delete any plus others as explained above. I have provided you with the login info you requested for
    Thanks
  • Manager

    Posted by: yame, May 2, 2019 at 01:01 (6 year ago)

    Thank you for providing account. I am checking your site and will give you the solution soon.

    Thanks for your patience!
  • Customer

    Posted by: yame, May 2, 2019 at 01:17 (6 year ago)

    1. The id of tab: It is generated automatically after you add the shortcode Tabs. Basing on this id, we can check in code if there is any error for this section in front end without finding one by one in back end builder. Therefore you do not need to care about it
    2. With each tab, you can set each content for that tab. So when you want to remove something, just click on that tab then remove the contained content.
    If it is still not your intention, please take the screenshot for the field you are talking about then I will give you the correct answer.

    Regards,
    Yame
  • Manager

    Posted by: yame, May 31, 2019 at 09:22 (6 year ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact again if you need any assistance from support service.

    Thanks and regards.
    Yame

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