HomeSupport systemWordPressTuran In setup: Custom menu short code link ...
  • Customer

    In setup: Custom menu short code link broken/incorrect

    Posted by: mamajenedesigns May 4, 2019 at 16:12 (6 year ago)
    Going through the setup document and in the "Create mega menu" section it says to add "custom menu" short code. But the link goes to a missing page.

    When I search "custom menu" in the new window, it tells me to add "Ovic custom menu". This is not available to me in the page builder.
  • Customer

    Posted by: yame, May 6, 2019 at 07:31 (6 year ago)

    Hi mate,

    Is this what you see in your site: http://prntscr.com/nky18v ???

    If that, please go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/nky1tq

    Otherwise, please provide me your admin account, I will check and help you

    Regards,
    Yame
  • Customer

    Posted by: mamajenedesigns, May 6, 2019 at 17:12 (6 year ago)

    What? No.
    I figured out the custom menu on my own. But the info should really be in the theme documentation to help others.
    This is the setup information I was given:
    file:///G:/MamaJeneDesigns/Website/themeforest-21086670-turan-multipurpose-woocommerce-wordpress-theme/Main_Files/Documentation/index.html
    There are a lot of typos ha but if you navigate to Customizations > Mega Menu > there's a link that says "Custom Menu". Click that and it goes no where. It's as if I was give an incorrect setup doc. I had to google for most of the information. Or figure it out by trial and error. Super frustrating.
  • Manager

    Posted by: yame, May 7, 2019 at 03:28 (6 year ago)

    So that's why I ask you to provide your admin account. I would like to check in your site then will give you the correct answer.

    And, I cannot open the setup information you was given. Can you take again the screenshot then show me exactly the problem you see in your site?

    Thank you!
  • Customer

    Posted by: mamajenedesigns, May 7, 2019 at 14:08 (6 year ago)

    Here is a screenshot of the setup information I was given, and a screenshot of where it goes when I click "custom menu"
    Capture2-5cd1917b06a09.PNG
    Capture-5cd1917b06f7b.PNG
  • Manager

    Posted by: yame, May 8, 2019 at 08:35 (6 year ago)

    http://help.kutethemes.net/docs/turan/shortcodes/turan-custom-menu/ This is the link that I still can open when clicking in Custom Menu. Pls check

    Anyway, I am planing to update this documentation. Hope that in the future, it will make you be satisfied more

    Thank you!

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