Kutethemes

Customer

woocommerce order by bug

Posted by: redman5314 Apr 27, 2019 at 19:27 (6 year ago)

hello
There seems to be a problem with the sorting at the shop page
When someone tries to sort the products by ascending or descending price the results are incorrect. I checked your demo shop page and it has the same bug.
Could you please help me resolve the issue?
Thank you

Customer

Posted by: yame, Apr 30, 2019 at 09:10 (6 year ago)

Hi mate,

Could you please take the screenshot for the problem then I will check for you?

Thank you!
Regards,
Yame
Customer

Posted by: redman5314, Apr 30, 2019 at 15:33 (6 year ago)

there you go

Screenshot-at-Apr-30-18-30-47-5cc86aae1dc3b.png
Manager

Posted by: yame, May 2, 2019 at 02:54 (6 year ago)

Hi mate,

I also see the problem.

I sent to my coder already. He will check for you soon. And I will inform you when I get any his feedback

Thanks for your patience!
Regards,
Yame
Manager

Posted by: yame, May 6, 2019 at 10:45 (6 year ago)

I got feedback from the coder:
Because you installed WPML plugin, so it caused the cache for the database.
So if you can edit again then save each product, it will be fine.
Pls try then let me know the result
Manager

Posted by: yame, May 31, 2019 at 08:49 (6 year ago)

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

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