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Updating theme

By CamilleFAURE12 in WordPressKuteShop, Oct 17, 2018 at 07:39

It works fine now. Please check it

13

By: Kazim Vu
6 year ago Oct 23, 2018 at 02:44

Kuteshop Tool Kit

By sanjayjangam in WordPressKuteShop, Oct 16, 2018 at 12:28

COOL. If you have any problems, please connect to me. I will check and reply you asap
Have a nice day!
Kazim

4

By: Kazim Vu
6 year ago Oct 23, 2018 at 02:28

Changing Stock Display on Front End

By CamilleFAURE12 in WordPressKuteShop, Oct 22, 2018 at 10:31

Hi CamilleFAURE12
In this case, please contact to the author of the Woo plugin, they will check and update it.
Regards

1

By: Kazim Vu
6 year ago Oct 23, 2018 at 02:53

Attribute Color & Size

By sanjayjangam in WordPressKuteShop, Oct 22, 2018 at 10:37

COOL. If you have any problems, please connect to me. I will check and reply you asap.
Have a nice day!

Kazim

3

By: Kazim Vu
6 year ago Oct 23, 2018 at 02:47

KuteShop Products shortcode doesn't work

By GarbeaOana in WordPressKuteShop, Oct 22, 2018 at 12:44

Hi GarbeaOana
Which's shortcode? Could you please describe more detail + screenshot? I think that the cause maybe you have not enable. Please do as the attachment screenshot and let me know your results.

1

By: Kazim Vu
6 year ago Oct 22, 2018 at 14:44

Problem with adding products into shopping cart

By dihatzid in WordPressKuteShop, Oct 22, 2018 at 15:08

sorry, i got your ftp account at the other ticket. My coder will check again and update it.
kazim

2

By: Kazim Vu
6 year ago Oct 23, 2018 at 01:30

Demo Not Working

By mahedi083 in WordPressKuteShop, Oct 22, 2018 at 18:42

Good morning
I am really sorry when hearing that. COuld you please provide your wp-admin + ftp accounts via secret information area? I would like to check and show you how to solve this issue.
Kazim

1

By: Kazim Vu
6 year ago Oct 23, 2018 at 01:17

Image size

By vssouq in WordPressKuteShop, Oct 17, 2018 at 17:51

I found that you have changed in the first tab. I am really sorry because i do not support for custom work. I support for the default of theme only. In this case, you have to do by yourself. Really sorry.
Kazim

9

By: Kazim Vu
6 year ago Oct 23, 2018 at 05:58

Theme errors

By cellstarwap in WordPressKuteShop, Oct 22, 2018 at 22:57

If you have any problems, please connect to me. I will check and reply you asap.
Kazim

18

By: Kazim Vu
6 year ago Oct 23, 2018 at 17:05

Out of the box

By vssouq in WordPressKuteShop, Oct 18, 2018 at 12:39

Sure. Currently, it can not load some js files and i could not update theme also

7

By: Kazim Vu
6 year ago Oct 24, 2018 at 03:03

License keys do not match.

By rakace in WordPressBiolife, Oct 23, 2018 at 22:56

Hi @rakace,

Could you tell me clearly where you put the License key?

I would like to know then will give you the correct answer

Regards,
Yame

1

By: yame
6 year ago Oct 24, 2018 at 07:13

widget problem

By scknr in HTML TemplatesBoutique, Oct 12, 2018 at 05:55

I have checked and found that you have not enable it. Please do as the attachment screenshot and let me know your results.
Regards

10

By: Kazim Vu
6 year ago Oct 24, 2018 at 09:30

RTL

By Dbassa2015 in WordPressBiolife, Oct 19, 2018 at 17:03

The theme supports for multi languages. You can add your languages for theme and it is compatible with theme.

However, your language is for RTL, you can choose your language, then un-tick for RTL version (because we do not style for RTL)

For your issue about hovering on vertical menu, you can ...

5

By: yame
6 year ago Oct 25, 2018 at 04:27

Title and Description and Keywords

By vssouq in WordPressKuteShop, Oct 18, 2018 at 16:32

Great. Can you give me that codes ? If coder can not fix, i will show him
Thank you and have a nice day!
Kazim

7

By: Kazim Vu
6 year ago Oct 25, 2018 at 02:13

Help in header - Boutique prestashop Theme

By fullscreen in PrestashopBoutique, May 29, 2018 at 15:42

I do not see you in the list. We are different from the time zone so it's difficult to make a skype call.

Now here is 8:00 am (GMT +7). If you have any questions, pls leave the message via skype then I will check for you

31

By: yame
6 year ago Oct 26, 2018 at 00:58

The center of the page is not

By vssouq in WordPressKuteShop, Oct 25, 2018 at 08:38

My coder will check again and update asap.
Kazim

1

By: Kazim Vu
6 year ago Oct 26, 2018 at 06:04

Add to cart behaviour

By axila in WordPressTuran, Oct 24, 2018 at 15:35

So could you please provide me your admin + FTP account?

I will send to my coder to check for you

3

By: yame
6 year ago Oct 26, 2018 at 01:07

Set up

By Miladebeauty in WordPressBiolife, Oct 19, 2018 at 18:33

This problem was solved via Skype. Pls check it for your intention then I will help you

9

By: yame
6 year ago Oct 29, 2018 at 01:01

Issues on Fresh Install

By nyslick133 in WordPressTuran, Oct 22, 2018 at 18:14

Okay. I am very grateful when your issues had been solved

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much! :)

8

By: yame
6 year ago Oct 26, 2018 at 02:06

Import Demo Fatal Error

By turkeyland in WordPressKuteShop, Oct 25, 2018 at 19:57

It's done. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Kazim

6

By: Kazim Vu
6 year ago Oct 26, 2018 at 10:21

Mobile nav and paypal

By tommyanderson in HTML TemplatesBoutique, Oct 25, 2018 at 12:59

Hi tommyanderson
Could you please provide your FTP account via secret information area? My coder will check and show you.
Kazim

3

By: Kazim Vu
6 year ago Oct 29, 2018 at 08:11

Page not going back up

By CamilleFAURE12 in WordPressKuteShop, Oct 25, 2018 at 13:06

Hi
I could not check with current account. Please provide me fully permission as the administrator. I will check and help you
Kazim

3

By: Kazim Vu
6 year ago Oct 27, 2018 at 07:22

No zooming

By vssouq in WordPressKuteShop, Oct 23, 2018 at 10:08

Thanks

6

By: Kazim Vu
6 year ago Oct 27, 2018 at 07:22

How to add a link on Mega Menu item

By matiaswebs in WordPressKuteShop, Oct 26, 2018 at 15:11

As your question above. Currently the KuteShop theme's not got this function. In this case, you have to custom by yourself or connect to customized services, they will check and help you.
Regards

Kazim

1

By: Kazim Vu
6 year ago Oct 27, 2018 at 03:44

Parts of this image are not secure because of via.placeholder.com images

By sanjayjangam in WordPressKuteShop, Aug 20, 2018 at 07:39

Where did you do? You should do in the child theme. Your changes wont be lost when theme's updated in the future.

5

By: Kazim Vu
6 year ago Oct 27, 2018 at 03:38

Response to Customized Services

By stephenogunyemi in WordPressKuteShop, Oct 24, 2018 at 21:53

ok, we will connect on coming Tuesday.
Have a nice weekend!
Kazim

6

By: Kazim Vu
6 year ago Oct 27, 2018 at 03:35

Some issues

By QAOoriginal in WordPressKuteShop, Oct 25, 2018 at 13:42

Hi QAOoriginal,
My coder will check again and update soon.
Thank for your patience!
Kazim

5

By: Kazim Vu
6 year ago Oct 29, 2018 at 06:53

Settings in the header section

By Attila_Kis in WordPressTuran, Oct 7, 2018 at 14:43

Thank you so much for your encouragement.

So I will close this ticket. If you have any questions, pls submit a new one + provide account. I will check for you

Best regards,
Yame

3

By: yame
6 year ago Oct 29, 2018 at 07:55

This support system is full of error either, cannot view other's support ticket even input purchase code

By haoyeah in WordPressBiolife, Oct 28, 2018 at 03:33

Hi @haoyeah,

You should use your License key to sign in Support system then you are just able to see all tickets of the theme you purchased.

If you have any questions or problems, pls provide me your account and let me know, I will help you

Regards,
Yame

1

By: yame
6 year ago Oct 29, 2018 at 06:30

Vertical Menu

By dihatzid in WordPressKuteShop, Oct 28, 2018 at 10:02

Your home page's changed. Do you need my help more?
Kazim

3

By: Kazim Vu
6 year ago Oct 29, 2018 at 01:02

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible