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  • Customer

    Image size

    Posted by: vssouq Oct 17, 2018 at 17:51 (6 year ago)
    Hello
    Advertising images I uploaded a sample size
    Size: 585x65
    But unfortunately, the size of the image is reduced after uploading
    Image attached
    ADS-5bc7769ede294.zip
  • Customer

    Posted by: Kazim Vu, Oct 18, 2018 at 04:07 (6 year ago)

    Hi vssouq
    How about the js issues? Current it can not load WPBarkery Page Builder on page
    Regards
  • Customer

    Posted by: vssouq, Oct 18, 2018 at 04:19 (6 year ago)

    Hello
    I contacted the server host
    Response :
    He said no problem from our side. Please talk to the template designer.

    Now this plugin is installed; I have replaced all the images, but this image changes after uploading the size
    I will leave this host for the next two months, but if the problem was not the host, what would I do?
  • Customer

    Posted by: Kazim Vu, Oct 19, 2018 at 04:14 (6 year ago)

    I am sure the cause by your host. Also please try in your localhost and check it
    Regards
  • Customer

    Posted by: vssouq, Oct 19, 2018 at 11:55 (6 year ago)

    Hello
    I tested at the local hosts; it had no problems.
    Will you give me this guarantee ? By changing the host my problem is solved ??

    Is this a good host?
    https://ae.godaddy.com/hosting/wordpress-hosting
  • Customer

    Posted by: Kazim Vu, Oct 20, 2018 at 00:47 (6 year ago)

    I hope so. Please change your host, it should be linux host and support for PHP, MySql
    Regards
  • Customer

    Posted by: vssouq, Oct 20, 2018 at 06:21 (6 year ago)

    Hello
    I spoke with the host
    Suggest this:
    https://ae.godaddy.com/hosting/web-hosting
    https://ae.godaddy.com/hosting/web-hosting#compare

    Is this a good server?
  • Customer

    Posted by: Kazim Vu, Oct 21, 2018 at 15:39 (6 year ago)

    I think that the Economy package, it's enough
  • Customer

    Posted by: vssouq, Oct 23, 2018 at 05:11 (6 year ago)

    Hello
    Thankful
    I will buy an economic package next month.

    But: :)
    The image size problem has been resolved.

    But how was my problem solved:
    I entered the image in all the tabs.
    See now:
    https://vssouq.com
  • Customer

    Posted by: Kazim Vu, Oct 23, 2018 at 05:58 (6 year ago)

    I found that you have changed in the first tab. I am really sorry because i do not support for custom work. I support for the default of theme only. In this case, you have to do by yourself. Really sorry.
    Kazim

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