HomeSupport systemWordPressBiolifeRTL
  • Customer

    RTL

    Posted by: Dbassa2015 Oct 19, 2018 at 17:03 (6 year ago)
    hello,
    i'm facing issue with the theme rtl, please have a look at my site https://www2.dbassa.com/ you will see cart count background is not round. The most important issue is the vertical category menu, if you hover, you will see the sub menu item are showing in right/off the screen.
    Please let me know, how should I resolve this.
    Thanks
  • Customer

    Posted by: yame, Oct 22, 2018 at 01:16 (6 year ago)

    Hi @Dbassa2015,

    I am sorry for the delay just because we do not work in the weekend.

    Could you please provide me your admin + FTP account? I would like to check in your site then send to my coder if needed.

    Looking forwards to getting back your reply soon
    Yame
  • Customer

    Posted by: Dbassa2015, Oct 22, 2018 at 19:32 (6 year ago)

    Hello,
    It's ok, hope you have a good weekend. Actually, I will not able to share the access as you see the site is with live data. If you need to try/look at any specific action please let me know, I think I will able to help. if needed, on coding too.
    Thanks
  • Manager

    Posted by: yame, Oct 24, 2018 at 10:02 (6 year ago)

    I see. Unfortunately, this theme is not support for RTL version, mate.

    However, I will send you the file / folder so that you can fix by yourself for "cart count background": pls go to style.css fie

    .header.style-2 .block-cart-link .link-dropdown .count
    line 6577
    set width = 19px

    About the hover on vertical menu, my coder said that he must check in a lot of areas. So you have to provide FTP + admin account, then we will help you for this time. Pls note that Biolife does not have RTF version so we are not able to support for a long time
    Hope you understand for this

    Regards,
    Yame

  • Customer

    Posted by: Dbassa2015, Oct 24, 2018 at 10:34 (6 year ago)

    I'm sorry, but how can you say, this theme don't support rtl, I have seen it's support multi-language before purchase, I see rtl style is there, and you are telling rtl not supported!!!
  • Manager

    Posted by: yame, Oct 25, 2018 at 04:27 (6 year ago)

    The theme supports for multi languages. You can add your languages for theme and it is compatible with theme.

    However, your language is for RTL, you can choose your language, then un-tick for RTL version (because we do not style for RTL)

    For your issue about hovering on vertical menu, you can provide me your admin + FTP account. My coder will check and help you for this time

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