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Problems with theme components

By oraculotech in WordPressKuteShop, Sep 9, 2018 at 19:19

Can you help me one thing? Please delete the Kuteshop and Kuteshop-child folders at the wp-content\themes ? I would like to re-upload it.

Kazim

 15

By: Kazim Vu
6 year ago Sep 23, 2018 at 19:48

Theme default colours

By shchegolevaelena in WordPressBoutique, Sep 21, 2018 at 12:50

Thank for your good reviews. If you have any problems, please connect to me.
Have a nice day!

Kazim

 6

By: Kazim Vu
6 year ago Sep 24, 2018 at 00:22

Cart Broken

By inhaledm in WordPressTechOne, Sep 25, 2018 at 00:13

Hi inhaledm
In your case, please try update to the latest theme version, it's techone 1.3.9 and let me know your results. Note: You should backup your site before theme's updated.

Kazim

 1

By: Kazim Vu
6 year ago Sep 25, 2018 at 06:44

KUTESHOP: Simple SEO Default and SEO Style 01

By stephenogunyemi in WordPressKuteShop, Sep 25, 2018 at 01:23

Hi stephenogunyemi
Could you take some screenshots to describe it? Also please provide your wp-admin login + ftp accounts via secret information area? I will check and help you asap.
Kazim

 1

By: Kazim Vu
6 year ago Sep 25, 2018 at 06:32

My WPBakery is not updating

By CamilleFAURE12 in WordPressKuteShop, Sep 25, 2018 at 15:26

Good morning
I included the WPBakery Page Builder plugin in my theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site because I bought one extended license for my themes. You can ...

 1

By: Kazim Vu
6 year ago Sep 26, 2018 at 00:35

508 Resource Limit is reached - Wordpress

By organizacijskimarketingmarkota in WordPressBiolife, Sep 26, 2018 at 09:09

As i replied at the last ticket. I think that the cause maybe by your host's setting. Please provide your wp-admin + ftp accounts via secret information area. I will check and help asap.

Kazim

 1

By: Kazim Vu
6 year ago Sep 26, 2018 at 17:27

Password registrer

By camb2503 in WordPressBoutique, Sep 26, 2018 at 09:39

Hi camb2503
Do you want to add the password field under email field in the My Account page as the attachment screenshot? Please let me know, i will help you.

Kazim

 1

By: Kazim Vu
6 year ago Sep 26, 2018 at 16:53

Checkout page

By Steliam in WordPressKuteShop, Sep 25, 2018 at 16:06

How's it? if you have other questions, please connect to me.
Kazim

 3

By: Kazim Vu
6 year ago Sep 26, 2018 at 17:25

Kutetheme Box Products show Also out of stock items - KUTETHEME 1.8.1

By ifede84 in WordPressKuteShop, Sep 3, 2018 at 09:29

My coder's updated it. Please check and let me know your results.

Kazim

 31

By: Kazim Vu
6 year ago Sep 27, 2018 at 03:35

Connection not secure- homepage

By Steliam in WordPressKuteShop, Sep 26, 2018 at 17:04

Hi
In this case, please use the Really Simple SSL plugin. Hope it useful for you.
Kazim

 1

By: Kazim Vu
6 year ago Sep 26, 2018 at 17:31

how to disable big capital letter on font in primary menu

By Danielelhadif in WordPressKuteShop, Sep 26, 2018 at 07:28

Thank for using my theme. If you have any problems, please connect to me. Waiting your reviews + 5 stars :)
Have a nice day!

 5

By: Kazim Vu
6 year ago Sep 27, 2018 at 00:38

WPML translation

By stukkis in WordPressTuran, Sep 26, 2018 at 06:40

Hello,

When I tried to translate your menu items for Footer into Chinese http://prntscr.com/kzmhmu
it displays well in Chinese version http://prntscr.com/kzmhvp

Please check again then try for your site
Regards,
Yame

 3

By: yame
6 year ago Sep 28, 2018 at 02:24

setup related products, cross sells and up sells

By stukkis in WordPressTuran, Sep 27, 2018 at 04:35

Hi @stukkis,

1) where can I ermine which products display under "Related products" in the single product view: The Related products will be displayed when they have the same category.

2) how to perform that cross sells and up sells products are visible? When you are editing a product, scroll down ...

 1

By: yame
6 year ago Sep 27, 2018 at 08:20

Hello, cant find some option that ive seen on picture in demo

By Danielelhadif in WordPressKuteShop, Sep 26, 2018 at 10:09

Connected via skype
Thanks for using my theme. if you have any questions, please connect to me again. I will check and reply you asap.
Have a nice day!
Kazim

 11

By: Kazim Vu
6 year ago Sep 27, 2018 at 07:59

Purchase code not working

By renekuul in WordPressTuran, Sep 26, 2018 at 11:02

1. We also use WPML plugin for demo to use multi languages and currencies. This is the paid plugin so it will translate automatically for your site

2. If you want to change font for your site, you cannot change in Theme Options.
We used a lot of fonts for this ...

 3

By: yame
6 year ago Sep 27, 2018 at 10:14

shop banner on the new version dont work

By blue4fun in WordPressKuteShop, Sep 20, 2018 at 12:15

Yes, it's just updated.
Regards

 8

By: Kazim Vu
6 year ago Sep 28, 2018 at 02:21

Filter button

By kidslandmarket in WordPressKuteShop, Sep 27, 2018 at 08:46

Hi kidslandmarket
In your case, it's hard to give you because it relates to the Woocommerce plugin. Please contact to the author of plugin, they will check and reply you.
Regards

 1

By: Kazim Vu
6 year ago Sep 28, 2018 at 02:51

Demo data install fail

By FranklinK in WordPressKuteShop, Sep 26, 2018 at 09:13

It's done. Please check it. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Kazim

 5

By: Kazim Vu
6 year ago Sep 27, 2018 at 17:29

Demo not loaded

By frtyaman in WordPressKuteShop, Aug 30, 2018 at 09:31

Hi frtyaman,
I found the KuteShop theme's installed. Do you want to remove all and re-install from scratch?

Kazim

 7

By: Kazim Vu
6 year ago Sep 27, 2018 at 16:23

Custom Menu short code to build mega menu

By jencor in WordPressTuran, Sep 27, 2018 at 11:26

Hello mate,

Please refer this link to understand about all shortcodes of Turan theme
https://help.kutethemes.net/docs/turan/shortcodes/

If you have any questions, please let me know. I will help you.
If you are satisfied with this theme as well as with this support, hope that you will spend a little time to go to Themeforest then ...

 2

By: yame
6 year ago Sep 28, 2018 at 00:30

Internal Server Error

By cellstarwap in WordPressKuteShop, Sep 22, 2018 at 08:07

connected

 10

By: Kazim Vu
6 year ago Oct 1, 2018 at 02:31

Link for demo image doesn't work and no layout in "Ovic Theme config"

By Empty in PrestashopBoutique, Jul 22, 2018 at 10:54

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 8

By: yame
6 year ago Jan 5, 2019 at 01:34

css file request at installation

By alfredotonelli in WordPressBiolife, Sep 28, 2018 at 12:36

Good morning,

I see. So can I close this ticket?
For any questions, please let me know. I will help you

Best regards,
Yame

 2

By: yame
6 year ago Oct 1, 2018 at 00:48

Backing up

By Steliam in WordPressKuteShop, Sep 28, 2018 at 12:46

Hi
There are much plugins and you can do with the all-in-one-wp-migration, duplicator,.. plugins ( i am using these plugins)
Kazim

 1

By: Kazim Vu
6 year ago Sep 29, 2018 at 02:09

Change Thumbnail's Alt Text

By planet9_pk in WordPressKuteShop, Sep 19, 2018 at 10:31

You have to copy the function.php file also. Please check again and let me know.
Kazim

 11

By: Kazim Vu
6 year ago Oct 1, 2018 at 07:37

Comments/spamming

By Steliam in WordPressKuteShop, Sep 24, 2018 at 12:45

Thanks

 7

By: Kazim Vu
6 year ago Sep 29, 2018 at 02:13

Product category template and shop page features

By kidslandmarket in WordPressKuteShop, Sep 28, 2018 at 15:01

Hi kidslandmarket
As your questions above, it's impossible because i works with the shop page ( default pages) only.
Regards

 1

By: Kazim Vu
6 year ago Sep 30, 2018 at 02:06

Visual Composer

By cellstarwap in WordPressKuteShop, Sep 26, 2018 at 22:27

As your attached file above the cause by you have not enable the wpbakery for these sections. In this case, you enter the dashboard choose WPBakery Page Builder>>Role Manager and do as the attachment screenshot. If you have other questions, do not hesitate to contact with me. I will ...

 7

By: Kazim Vu
6 year ago Sep 29, 2018 at 03:17

Mail Chimp API

By cellstarwap in WordPressKuteShop, Sep 29, 2018 at 16:31

Hi cellstarwap
The cause maybe something's wrong. Could you please provide your ftp or cpanel accounts via secret information area? I would like to check your host and update it.

Kazim

 2

By: Kazim Vu
6 year ago Sep 30, 2018 at 01:19

Preview problem

By Mario-Land in WordPressKuteShop, Sep 30, 2018 at 08:26

Hi
My coders have checked and said that you should increase the size of the circle or reduce the font size inside the circle ( because your word is too long" -(8-13%)". It works fine with the "23%"
Regards

 15

By: Kazim Vu
6 year ago Oct 1, 2018 at 16:50

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