• Customer

    Link for demo image doesn't work and no layout in "Ovic Theme config"

    Posted by: Empty Jul 22, 2018 at 10:54 (7 year ago)
    Hi,

    I use the last version of the theme (download yesterday) on Prestashop 1.6.1.20.

    I follow the documentation and at the point 4. Import demo images, the link for demo images doesn't work : http://kutethemes.com/download/boutique/boutique_img_v1.0.zip (can you provide me a new link please ?)

    I continue with point 5. Install simple data : Go to "Ovic Theme config" > "Layout Control"
    I had to activate the module manually (not indicated in the documentation).
    In "Layout Setting", there's an error : "There is no Option, please add new Option from Layout Builder menu."
    I can't go far away, the theme doesn't work at this moment.

    The website is actually on local development server.

    Regards

  • Customer

    Posted by: yame, Jul 23, 2018 at 00:32 (7 year ago)

    Hi @Empty,

    Could you please provide me your email address? Then I will share the image package for you via Google Drive.

    Just because your website is on local so it's difficult for me to check the problem. If it's possible, please try to install the theme on a server / hosting, then I will check for you. Or install a Prestashop default, provide back end + FTP then I will install the theme for your site

    Waiting for your reply .....
    Yame
  • Customer

    Posted by: Empty, Jul 23, 2018 at 07:02 (7 year ago)

    Hi Yame,

    Thank's for your reply, my email address is in the secret information, if it doesn't work with the image package, i install the shop online to give you access.
  • Manager

    Posted by: yame, Jul 23, 2018 at 09:54 (7 year ago)

    I've sent you an email. Please check it and let me know if you do not receive any emails from me
  • Customer

    Posted by: valrosecreations, Jul 25, 2018 at 13:08 (7 year ago)

    Hi,

    I have the same problem : the link for demo images doesn't work : http://kutethemes.com/download/boutique/boutique_img_v1.0.zip
    Can you send me the image package via Google Drive too please ?

    My email address is in the secret information.

    Thank you !

    Regards
  • Manager

    Posted by: yame, Jul 26, 2018 at 00:38 (7 year ago)

    Hello @valrosecreations,

    I've sent you an email also. Please check it and let me know if you do not receive any emails

    Regards,
    Yame
  • Customer

    Posted by: orca_business_software, Sep 28, 2018 at 11:34 (6 year ago)

    Hi,

    I have the same problem : the link for demo images doesn't work : http://kutethemes.com/download/boutique/boutique_img_v1.0.zip
  • Manager

    Posted by: yame, Oct 1, 2018 at 00:45 (6 year ago)

    Hello @orca_business_software,

    Could you please provide me your email? I will send the package for you

    Regards,
    Yame
  • Manager

    Posted by: yame, Jan 5, 2019 at 01:34 (6 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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