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  • Customer

    Kutetheme Box Products show Also out of stock items - KUTETHEME 1.8.1

    Posted by: ifede84 Sep 3, 2018 at 09:29 (6 year ago)
    Dear Costumer Support,

    There is a little bug on you "box products" widgets: they show also out of stock products. Because those widgets it's used on home page, user that land on my webiste could click on products that they can't purchase.... NB: No chache plugins running.

    Please check this screencast: https://youtu.be/W4ZIgb9owSY

    Cattura-5b8cfeebdd6d1.JPG
  • Customer

    Posted by: Kazim Vu, Sep 4, 2018 at 00:33 (6 year ago)

    Good morning
    As your question. Do you want to remove it? Can you connect to me via skype: itsonla ? I need some info from you.
    Kazim
  • Customer

    Posted by: ifede84, Sep 4, 2018 at 09:16 (6 year ago)

    Dear Kazim,

    i' dont have skype, i'm sorry.

    I don't want to remove widgets: I would like "box products" widgets don't show any out of stock items, but only in stock items
  • Customer

    Posted by: Kazim Vu, Sep 5, 2018 at 01:31 (6 year ago)

    Good morning
    I have sent your question to my coders, they will check and reply you asap.
    Kazim
  • Customer

    Posted by: Kazim Vu, Sep 5, 2018 at 07:15 (6 year ago)

    Please delete the kuteshop toolkit and update a new package, it's shared via your email.

    Regards
  • Customer

    Posted by: Kazim Vu, Sep 5, 2018 at 07:17 (6 year ago)

    If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
  • Customer

    Posted by: ifede84, Sep 5, 2018 at 09:54 (6 year ago)

    Dear Kazim,

    on kuteshop toolkit you have shared via email there is only 1 folder, is this correct?
    Cattura-5b8fa7edd6978.JPG
  • Customer

    Posted by: Kazim Vu, Sep 5, 2018 at 22:34 (6 year ago)

    No, there are much folders and files as the attachment screenshot. I will share again. Please check your email

    Kazim
    folder-and-files-5b9059f406399.png
  • Customer

    Posted by: ifede84, Sep 6, 2018 at 08:40 (6 year ago)

    Dear Kazim,

    there is an issue on the kutetheme toolkit you 've shared with me. When i try to activate it, "The plugin does not have a valid header." appears and it's not possible to activate the plugin.

    Please check the attachment

    Thanks
    Cattura-5b90e80f08b0b.JPG
  • Customer

    Posted by: Kazim Vu, Sep 6, 2018 at 14:21 (6 year ago)

    My coders will check again and update asap.
    Thank for your patience!

    Kazim
  • Customer

    Posted by: ifede84, Sep 12, 2018 at 17:03 (6 year ago)

    Dear Kazim,

    any news? thanks!
  • Customer

    Posted by: Kazim Vu, Sep 13, 2018 at 06:28 (6 year ago)

    I have sent to your email 4-5 days before. Did you check it yet. Could yo please connect to me via skype: itsonla ? I would like to live chat and share you.

    Kazim
  • Customer

    Posted by: Kazim Vu, Sep 13, 2018 at 06:30 (6 year ago)

    I have shared on Sep, 6. Please check it
    toolkit-5b9a0404b411e.png
  • Customer

    Posted by: ifede84, Sep 13, 2018 at 08:40 (6 year ago)

    Dear Kazim,

    I've already received and tested the file you shared me on Sep. 6: as you can see on post i've written on Sep 6, 2018 at 08:40 there is an errore with the file you shared on Sep. 6.

    When i try to activate it, "The plugin does not have a valid header." appears and it's not possible to activate the plugin.

    Please check the attachment

    Thanks

    Cattura-5b90e80f08b0b-5b9a228c59927.JPG
  • Customer

    Posted by: Kazim Vu, Sep 14, 2018 at 00:36 (6 year ago)

    Good morning
    The author of theme, he's checking again and update it. I will inform you when it's done
    Kazim
  • Customer

    Posted by: Kazim Vu, Sep 14, 2018 at 03:46 (6 year ago)

    It's updated. Please check and let me know your results.

    Regards
  • Customer

    Posted by: ifede84, Sep 16, 2018 at 08:33 (6 year ago)

    Dear Kazim,

    what is updated, your ?theme on themeforest? i dont receive any mail about update from themeforest

    thanks!
  • Customer

    Posted by: Kazim Vu, Sep 16, 2018 at 23:05 (6 year ago)

    Good morning
    My coder said that he has updated the kuteshop toolkit. Please check the Box products issue and let me know your results.

    Kazim
  • Customer

    Posted by: ifede84, Sep 17, 2018 at 08:35 (6 year ago)

    Dear Kazim,

    where can i download it? From THEMEFOREST?
  • Customer

    Posted by: ifede84, Sep 17, 2018 at 08:42 (6 year ago)

    The last update date on themeforest is 20 august and i don't receive any email from you since Sep. 6, please let me know where i can download it

    thanks
    Cattura-5b9f68e56256b.JPG
  • Customer

    Posted by: Kazim Vu, Sep 17, 2018 at 14:04 (6 year ago)

    They have updated the Kuteshop Toolkit only. You can go to the dashboard choose Plugins>>deactivate and delete the Kuteshop Toolkit and re-install again. That's all.

    Kazim
  • Customer

    Posted by: ifede84, Sep 18, 2018 at 09:18 (6 year ago)

    Dear Kazim,

    1)i've downloaded KUTETHEME from Themeforest
    2)i've deactivated and deleted the old KUTETHEME
    3)i've uploaded the KUTETHEME toolkit version 1.3.5 ( located in the "plugins" folder on .zip file)
    4) it's impossibile to activate it because this error ""The plugin does not have a valid header." as in my message of Sep 13, 2018
  • Customer

    Posted by: ifede84, Sep 18, 2018 at 09:35 (6 year ago)

    Dear Kazim,

    please, check this screencast https://youtu.be/hiemk62aYMw
  • Customer

    Posted by: Kazim Vu, Sep 19, 2018 at 03:53 (6 year ago)

    I have contacted to coders, they will check again and reply you asap.
    Kazim
  • Customer

    Posted by: ifede84, Sep 21, 2018 at 09:15 (6 year ago)

    Hi Kazim,

    Any news? kutetheme toolkit on zip files downloaded from themeforest has always the "The plugin does not have a valid header." issue
  • Customer

    Posted by: Kazim Vu, Sep 23, 2018 at 19:37 (6 year ago)

    My coders have not found out the cause. They can not active the kuteshop toolkit also. Please upload the kuteshop-toolkit via ftp and active it.( Coders said that it works by this way)

    Kazim
  • Customer

    Posted by: ifede84, Sep 23, 2018 at 23:17 (6 year ago)

    Do you think your coders will found the issue and solve also "Kutetheme Box Products show Also out of stock items" ?????
  • Customer

    Posted by: Kazim Vu, Sep 24, 2018 at 02:43 (6 year ago)

    Coders said that he's update in the kuteshop-toolkit file. Please upload via ftp and let me know your results.

    Kazim
  • Customer

    Posted by: ifede84, Sep 24, 2018 at 08:39 (6 year ago)

    Dear Kazim,

    Uploading via ftp actives KUTETHEME TOOLKIT version 1.3.5 found in your theme downloaded from themeforest: but the Box Products are still showing out of stock items
  • Customer

    Posted by: Kazim Vu, Sep 25, 2018 at 06:28 (6 year ago)

    I am waiting reply from coders. Please wait..
  • Customer

    Posted by: ifede84, Sep 26, 2018 at 15:12 (6 year ago)

    Nevermind :) It is a very important feature because showing out of stock items on home page is not so good per users :P

    I'll wait! thank you for your help!
  • Customer

    Posted by: Kazim Vu, Sep 27, 2018 at 03:35 (6 year ago)

    My coder's updated it. Please check and let me know your results.

    Kazim

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