HomeSupport systemWordPressKuteShopPreview problem
  • Customer

    Preview problem

    Posted by: Mario-Land Sep 30, 2018 at 08:26 (6 year ago)
    Hello,

    This a problem that i dont know where or how to fix. See the two photo is have sent with, the problem is that the "SALE" prices or "%" prices dont appear well in this little round. I have put a red circle in the photo's to show the problem. The website is online, so you can see it also there.

    Is there a solution?

    Regards,

    Mario
    dftgyh-5bb088bc2b585.PNG
    rtdfgh-5bb088bc2b98a.PNG
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 02:47 (6 year ago)

    Hi Mario-Land
    Could you please provide your wp-admin + ftp accounts via secret information area? My coders will check and reply you asap
    Kazim
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 05:42 (6 year ago)

    Hi Kazim,

    Thanks for the fast reply, I have sent the wp-admin and the ftp information.

    Regards

    Mario
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 08:01 (6 year ago)

    where's your web folder? and wp-admin account does not work. Please check and provide me again.

    Kazim
    ftp-5bb1d4629aa3d.png
    wp-admin-5bb1d4629b28f.png
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 08:09 (6 year ago)

    My excuse,

    Its the folder, WordPress_SecureMode_02
    Just scroll down :)
    WP-5bb1d6291ee0b.PNG
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 08:23 (6 year ago)

    Please check your url also( https://shop.mariolandfotografia.com/wp-admin/ )it does not works
    wp-admin-5bb1d9964155a.png
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 08:23 (6 year ago)

    Please check your url also( https://shop.mariolandfotografia.com/wp-admin/ )it does not works
    wp-admin-5bb1d99861675.png
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 08:30 (6 year ago)

    I dont understand, for me I dont have problems with this..
    I have put the url in the secret part.
    inlog-5bb1db1947e55.PNG
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 08:41 (6 year ago)

    it's the same results. Please check again
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 08:56 (6 year ago)

    I'm sorry, but I don't think I can fix this thing..

    I have used this same link on 3 computers, on two mobile phones and a laptop.. I have clean my history in the browsers, no problems at all..
    I can login with the same link everywhere.

    Go to to website and and click on Login in the right next to search.

    and login with my info what i sended before.
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 10:01 (6 year ago)

    It still the same results. Please check again
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 10:07 (6 year ago)

    I have created a new admin user the info is in the "Secret information". I have tried again in every possible ways, no problems to login.

    If this is not working, I give up...
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 10:22 (6 year ago)

    Please see this video shot; https://youtu.be/FnJ303Q8wxk
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 10:31 (6 year ago)

    I can't understand, if I can login on every device I use also with a cleaned history, here in Italy, or in The Netherlands I don't have problems.. Also in 3 different internet browsers no problems, so according to me, its not a problem with my link addresses or my WordPress or my website..
  • Customer

    Posted by: Mario-Land, Oct 1, 2018 at 10:36 (6 year ago)

    And login trough this link is also not working?

    https://shop.mariolandfotografia.com/my-account/
    ter-5bb1f89ca9ff6.png
  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 16:50 (6 year ago)

    Hi
    My coders have checked and said that you should increase the size of the circle or reduce the font size inside the circle ( because your word is too long" -(8-13%)". It works fine with the "23%"
    Regards

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