HomeSupport systemWordPressKuteShop shop banner on the new version dont ...
  • Customer

    shop banner on the new version dont work

    Posted by: blue4fun Sep 20, 2018 at 12:15 (6 year ago)
    after updating to latest version the shop banner showed only the placeholder's, since the site is live i reverted the update.
    I created testing (develop) envoirment with a copy of the site on the latest theme version, and the shop banner is appear missing in there.
    you can see it here ->
    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%95%D7%99%D7%91%D7%A8%D7%98%D7%95%D7%A8%D7%99%D7%9D-%D7%9C%D7%96%D7%95%D7%92%D7%95%D7%AA/
  • Customer

    Posted by: Kazim Vu, Sep 20, 2018 at 21:05 (6 year ago)

    Hi blue4fun
    It's fixed in the kuteshop 3.2.0, it's shared via your email or download from http://themeforest.net/downloads. Please update theme and let me know your results.
    Kazim
  • Customer

    Posted by: blue4fun, Sep 25, 2018 at 08:26 (6 year ago)

    you are not reading what i wrote?
    the site was updated to the latest version, and on it the problem is visible!
    because we cant afford to ourselves this aesthetic bug, i reverted to the previous version, and set-up a copy of our site on a temporary environment, running *the latest version* 3.2.0.
    i attached a photo that proves the site is updated on the special environment.
    you can simply copy the link i ALREADY provided and observe it by yourself ->
    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%95%D7%99%D7%91%D7%A8%D7%98%D7%95%D7%A8%D7%99%D7%9D-%D7%9C%D7%96%D7%95%D7%92%D7%95%D7%AA/

    Capture-5ba9f14768eb0.JPG
  • Customer

    Posted by: Kazim Vu, Sep 26, 2018 at 02:09 (6 year ago)

    Please check and try again. It still works file
    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%95%D7%99%D7%91%D7%A8%D7%98%D7%95%D7%A8%D7%99%D7%9D-%D7%9C%D7%96%D7%95%D7%92%D7%95%D7%AA/
    Kazim
    product-banner-5baaea46cc196.png
  • Customer

    Posted by: blue4fun, Sep 26, 2018 at 10:00 (6 year ago)

    have you changed any thing?
    regardless, that's not my photos, why have you changed?
  • Customer

    Posted by: blue4fun, Sep 26, 2018 at 10:25 (6 year ago)

    i have re-cheked it, i dont know how did you put your demo photo inside that particular page, but the issue still aint solved the issue.
    just try to go to differtent pages and you will see the placeholder banner again.
    different link to different shop catagories:
    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/

    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%94%D7%9C%D7%91%D7%A9%D7%94-%D7%A1%D7%A7%D7%A1%D7%99%D7%AA/

    http://p34050-415-6053.s415.upress.link/product-category/%D7%97%D7%A0%D7%95%D7%AA-%D7%9C%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%90%D7%91%D7%99%D7%96%D7%A8%D7%99-%D7%9E%D7%99%D7%9F/%D7%9E%D7%91%D7%A6%D7%A2%D7%99%D7%9D/

    the only place i can see the banner working properly is in the direct shop archive page:
    http://p34050-415-6053.s415.upress.link/shop/
    on the other shop catagories not.

    plz re-examin in depth!
  • Customer

    Posted by: Kazim Vu, Sep 26, 2018 at 17:15 (6 year ago)

    You have to add banner for each category. Please refer this video shot: https://youtu.be/HsV2_DeVD40
    I hope that it useful for you. If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
    Kazim
  • Customer

    Posted by: blue4fun, Sep 27, 2018 at 07:39 (6 year ago)

    that wasnt the case in the previous version...what else has been chaged in this version? maybe we will skip this one out
  • Customer

    Posted by: Kazim Vu, Sep 28, 2018 at 02:21 (6 year ago)

    Yes, it's just updated.
    Regards

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