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Installing Demo 8

By Lude79 in WordPressBoutique, Nov 5, 2017 at 00:06

i have checked and found you have installed this theme. Do you need my help more? Please connect via skype: itsonla, i would like to ask some questions before theme has installed.
Waiting your ansewer...

2

By: Kazim Vu
7 year ago Nov 6, 2017 at 06:23

categories dont import.

By davidos9988 in WordPressKuteShop, Nov 5, 2017 at 21:29

Hi davidos9988
Could you please provide your Admin login + FTP accounts via secret information area? I would like to check you site and show you how to add it.
Waiting your reply...

Kazim Vu,

1

By: Kazim Vu
7 year ago Nov 6, 2017 at 03:24

test

By vodnik5 in PrestashopSuperShop, Nov 6, 2017 at 01:39

Hello vodnik5,

Thank your for contacting to support service.
I see that your requirement is not still complete. What is your issue? How can I help you?

Please let me know and I will help you
Regards,
Yame

1

By: yame
7 year ago Nov 6, 2017 at 04:08

Problem with theme

By gasperb in ShopifyTechone, Nov 4, 2017 at 10:45

Yes thanks this is but for categories, it still isnt. thanks and brgds

29

By: gasperb
7 year ago Nov 6, 2017 at 09:35

Bug "Grid" to "List"

By INGESIST in WordPressTechOne, Oct 30, 2017 at 15:37

Sorry for delay because my coders, they have confused your SFTP account. Curently, your issue há fixed. Please check and let me know.
Thanks for your patience!

Regards,

8

By: Kazim Vu
7 year ago Nov 7, 2017 at 04:19

Mobile version Menu

By exlhoster in WordPressTechOne, Nov 6, 2017 at 11:58

Hi exlhoster
Could you please provide your Admin login + FTP( or Cpanel) accounts + screenshot, it describes your issues on mobile? I will check and fix it
Regards

1

By: Kazim Vu
7 year ago Nov 6, 2017 at 16:39

pictures of some items not showing in the product page

By marketplace786 in ShopifyTechone, Nov 4, 2017 at 17:30

i have added your email id to the store

3

By: marketplace786
7 year ago Nov 6, 2017 at 12:28

Duplicate products shown in "Related Products" & "You might also like"...

By mysterion in WordPressTechOne, Oct 27, 2017 at 10:00

5 star rating awarded for excellent support. Many thanks.

10

By: mysterion
7 year ago Nov 6, 2017 at 16:33

THEME VERSION NOT COMPATIBLE WITH PRESTASHOP 1.7

By luiseduardo17 in PrestashopSuperShop, Oct 6, 2017 at 21:17

We are at the end of the process. Please be patient. The update version will be available soon.
Many thanks for your patience
Yame

8

By: yame
7 year ago Nov 7, 2017 at 07:49

Theme configuration issue

By damsoi01 in PrestashopSuperShop, Nov 6, 2017 at 17:44

Hello damsoi01,

I've checked your site. If you want to use home 2 or 5, please help me to install the layout you like and I will help you to config as demo.
Now you are using home 1.

For any detail info, please contact me and I will support for you
Regards,
Yame

1

By: yame
7 year ago Nov 7, 2017 at 08:27

Pagebuilder plugin - License not found

By andreadiana in WordPressBoutique, Nov 7, 2017 at 10:10

Thanks for contacting us.
We included the Visual Composer, Slider Revolution plugins in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site. Then you can enable the item you want ...

1

By: Kazim Vu
7 year ago Nov 8, 2017 at 01:03

Problems in TechOne shopify theme

By Antonydejesus in ShopifyTechone, Nov 6, 2017 at 17:09

Hi Andy,

thank you, you are very efficient :)
I already see the changes on my shop.

I will continue to create my products, then I will make a list of the problems encountered, and I will give you all that.

Cordialy

5

By: Antonydejesus
7 year ago Nov 7, 2017 at 15:40

I want Demo Option 7 front page XML

By Farcryo in WordPressKuteShop, Nov 9, 2017 at 12:46

Hi
Could you please provide your Admin login + Cpanel accounts details via secret information area? I would like to check your host and help you tomorrow morning.
Regards,

1

By: Kazim Vu
7 year ago Nov 9, 2017 at 13:28

TOP BAR isn't responsive in IOS

By logistica2015 in WordPressBoutique, Oct 10, 2017 at 13:00

Cool. If you have any problems, please let me know.
Thank you and have a nice day!

Regards,

20

By: Kazim Vu
7 year ago Nov 10, 2017 at 01:31

kuteshop customisation

By cviz in WordPressKuteShop, Nov 9, 2017 at 01:50

Hi
I have sent to your email. Please check and install it.
Regards,

3

By: Kazim Vu
7 year ago Nov 10, 2017 at 03:32

I can't upload product pictures on the Boutique theme

By Felixone1971 in PrestashopBoutique, Nov 9, 2017 at 22:40

Hello.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket and please submit a new one if you have any requirement

Regards,
Yame

2

By: yame
7 year ago Dec 8, 2017 at 03:55

Module GroupCategory Cannot Load Banner

By ussvn in PrestashopSuperShop, Nov 10, 2017 at 03:28

Hello.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket and please submit a new one if you have any requirement

Regards,
Yame

2

By: yame
7 year ago Dec 8, 2017 at 03:55

slider reviloution not activated

By USCBE in WordPressKuteShop, Oct 31, 2017 at 16:22

Good morning
In this case, please contact to Customized services (http://support.kutethemes.net/offer/add), where they will help you.
Regards,

15

By: Kazim Vu
7 year ago Nov 13, 2017 at 03:02

Bog Content Display Issue

By nush02 in ShopifyTechone, Oct 22, 2017 at 13:55

SOLVED

101

By: nush02
7 year ago Nov 10, 2017 at 13:26

Mobile catalog and thumbnail images are blurry!

By mahvashshah in WordPressTechOne, Nov 12, 2017 at 21:24

Thanks for the prompt reply - I changed woocommerce single product image to 800x800 ... then uploaded a second product image in the same resolution. Still the thumbnail is blurry. What is the catelog image and thumbnail image resolution suppose to be ? because everything is crystal clear in images, ...

4

By: mahvashshah
7 year ago Nov 13, 2017 at 15:07

Demo 12 is not working even in Live Preview

By webranges in HTML TemplatesKuteShop, Nov 13, 2017 at 15:28

Hi webranges
No problems because it's the same layouts. After finished your work, you can change with the header 12. If you have other questions, please let me know.
Regards,

1

By: Kazim Vu
7 year ago Nov 14, 2017 at 03:04

Buggy Version?

By MJG2017 in ShopifyTechone, Nov 4, 2017 at 19:39

i already said that i am not going to use your theme anymore. it took me one week, and i did not move one step forward.
i am pissed and would like to have my money back.
thanks

28

By: MJG2017
7 year ago Nov 13, 2017 at 19:29

x.shop theme :: error thrown in Shopify when user attempts to load product collections

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:09

1

By: benconverse
7 year ago Nov 13, 2017 at 21:09

Collections layout - 4 columns?

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:22

1

By: benconverse
7 year ago Nov 13, 2017 at 21:22

Template not save modification

By sixorsrl in PrestashopBoutique, Oct 18, 2017 at 14:34

I will close this ticket. If you have any other requirements, please submit a new one. I will check the problem for you

Regards,
Yame

10

By: yame
7 year ago Nov 21, 2017 at 07:20

Mr

By giovanni17 in ShopifyTechone, Nov 6, 2017 at 20:10

okay thank you i already did.

12

By: giovanni17
7 year ago Nov 14, 2017 at 13:09

Internal Server Error - 500 Internal Server Error

By leemeldavid in WordPressTechOne, Nov 14, 2017 at 07:39

Good morning,
I have tried for 3-4 times but i could not install into your host. Please connect via skype: itsonla. I am there
Waiting your answer....

Kazim Vu

7

By: Kazim Vu
7 year ago Nov 15, 2017 at 00:46

I want to translate these options.

By Farcryo in WordPressKuteShop, Nov 12, 2017 at 15:16

Good morning
I have got your secret infor. My coders will check and reply you asap. If you have other questions, please let me know.
Reagrds

3

By: Kazim Vu
7 year ago Nov 15, 2017 at 02:05

Currency Exchange is not working

By promittere in WordPressTechOne, Nov 8, 2017 at 15:45

Hi,

sorry, this is not what i meant. I cannot switch the currency on the live page. Please have a look at www.pikendi.com.

Kind regards,

Stefan

3

By: promittere
7 year ago Nov 15, 2017 at 05:02

Template view edit

By elmarbaghiyev in WordPressTechOne, Nov 2, 2017 at 06:57

Hello,
I am waiting the results from coders. I will inform via skype when i've got the results from them.
Regards,

14

By: Kazim Vu
7 year ago Nov 16, 2017 at 02:31

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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