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your support change the theme and that one is crashed onn single pages . disappointed

By kushafaka in WordPressTechOne, Jul 13, 2017 at 16:03

Good morring,
Please update to the latest theme version and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

 1

By: Kazim Vu
7 year ago Jul 14, 2017 at 01:52

hi sir please tell me which multi vendor plugin you are supporting

By kushafaka in WordPressTechOne, Jul 14, 2017 at 06:19

Hi kushafaka
I am really sorry for delay because my team does not work at the weekend(you can see my working time on the right). About your questions, my coders will check and reply you on comming Monday.
Thanks for your patience!
NOTE: Please do not post much your tickets,it's made hard for ...

 3

By: Kazim Vu
7 year ago Jul 16, 2017 at 00:09

wayrati

By a7medabdullah in WordPressTechOne, Jul 7, 2017 at 03:56

Hi a7medabdullah
I am really sorry about that.About return your money issue, you can request at the Envanto Market or contact my admin, his skype: kutethemes (goldbee) or email: kutethemes@gmail.com
Thank you and have a nice weekend,

 11

By: Kazim Vu
7 year ago Jul 15, 2017 at 07:07

error Total Cart

By quiagraphics in WordPressKuteShop, Jul 14, 2017 at 16:26

Hi quiagraphics
In this case, you should update to the latest theme version and let me know your results. If it does not work, please provide your FTP accounts details via secret information area. My coder would like to check and give you a solution.
(NOTE: you should backup your site before ...

 1

By: Kazim Vu
7 year ago Jul 15, 2017 at 07:52

How to change color of back groud

By Fashionmoodeu in PrestashopBoutique, Jul 14, 2017 at 21:13

1

By: Fashionmoodeu
7 year ago Jul 14, 2017 at 21:13

Please solve gallery different size issue. i am uploading images in gallery woocommerce is not resizing automatically according to setting

By kushafaka in WordPressTechOne, Jul 15, 2017 at 07:33

Hi kushafaka
In this case, you have to update to the latest theme version ( it's ver 1.2.7). If it does not work, please contact me.
Thanks you and Have a nice day

 1

By: Kazim Vu
7 year ago Jul 17, 2017 at 07:38

Headers do not change on Boutique theme

By twitch310 in WordPressBoutique, Jul 15, 2017 at 21:47

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

 3

By: Kazim Vu
7 year ago Jul 17, 2017 at 05:55

Mobile device viewing issue - navigation menu

By hasuprobe in HTML TemplatesBoutique, Jul 13, 2017 at 06:46

Could you take a video shot? I check on my phone and di not get the same problems as you mentioned(please check your email and see my video shot)

 7

By: Kazim Vu
7 year ago Jul 17, 2017 at 09:00

Error with javascript code form kutetheme toolkit

By localservices in WordPressKuteShop, Jun 20, 2017 at 07:19

Hi localservices
My coders checked and updated it, so now you should update to the latest theme version and let me know your results. If it does not work, please provide your Admin login + FTP accounts details via secret information area again.
Regards,

 5

By: Kazim Vu
7 year ago Jul 17, 2017 at 08:03

Boutique Theme - product variation image doesn´t change

By sodazitrondesign in WordPressBoutique, Jul 16, 2017 at 17:31

Hi sodazitrondesign
In this case, you should update to the latest theme version ( it's ver 1.2.3) and lemme know your results. If it does not work, please provide you FTP accounts details via secret information area. My coders will check and fix it. If you have other questions, please ...

 1

By: Kazim Vu
7 year ago Jul 17, 2017 at 06:24

Slider adding

By jenahfsmith in WordPressKuteShop, Jul 13, 2017 at 20:00

Hi jenahfsmith
In my demo, it's 1/1+1/1+1/4 (see the attachment screenshot) you can refer it. if you have other questions, please contact me.
Thank you and Have a nice day!

 8

By: Kazim Vu
7 year ago Jul 17, 2017 at 06:55

Home page modification

By Jesine in WordPressBoutique, Jul 16, 2017 at 19:45

Hi Jesine
Where's it show? Can you take a screenshot to describe it? Also, please provide your admin login + ftp accounts details via secret information area? I would like to check direct on your site and guide you how to change it.
Regards,

 1

By: Kazim Vu
7 year ago Jul 17, 2017 at 06:29

Page Loading speed

By mirzaburhan in WordPressKuteShop, Jul 14, 2017 at 18:45

Hi mirzaburhan
I met my boss and discussed about your issue. He said that his team's trying and update as soon as possible. Also, please try contact to your host provider and tell them update to the PHP 7 + increase memory cache, Apache + Nginx cache. Hope it will be ...

 4

By: Kazim Vu
7 year ago Jul 19, 2017 at 10:06

Featured products

By openclick in WordPressTechOne, Jul 5, 2017 at 15:25

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

 9

By: Kazim Vu
7 year ago Jul 17, 2017 at 07:41

How to change the footer

By ziapp in WordPressTechOne, Jul 13, 2017 at 14:05

Hi ziapp
In this case you can change at the dashboard>>Appearance>>Widgets>>Widget Area( see the attachment screenshot, you can change with other short codes). If you can not change, please let me know your intentions( Have you want the same my demos?). I will check and creat the sidebar for you.
Regards,

 8

By: Kazim Vu
7 year ago Jul 17, 2017 at 10:01

Everything is Loaded twice on the website.

By qsep in WordPressTechOne, Jul 17, 2017 at 08:45

Good morning, qsep
I checked on my demo (http://techone.kutethemes.net/cart/) and did not get the same problem as your site. In this case, please provide your FTP accounts details via secret information area. My coders would like to check direct on your site and fix it.
Waiting your reply!

 4

By: Kazim Vu
7 year ago Jul 18, 2017 at 01:16

products picture not shows

By hbehin in WordPressKuteShop, Jun 12, 2017 at 14:16

Hi hbehin
Please create a new ticket and drop your questions + Admin login + FTP accounts details there. Did you backup your site yet? Please let me know, i will help you.
Waiting your reply!
Regards,

 23

By: Kazim Vu
7 year ago Jul 18, 2017 at 01:42

Problem with Visual Composer

By webagenciapack in WordPressTechOne, Jul 17, 2017 at 16:24

Good morning, webagenciapack
In this case, the cause by you have not activate VC for the footer. It activate it, you have to enter the dashboard choose Visual Composer>> Role Manager and do as the attachment screenshot and lemme know your results. If it does not work, please provide your ...

 1

By: Kazim Vu
7 year ago Jul 18, 2017 at 00:29

Problem with Sales price order in Category tab named "DRESS"

By claudiousp in WordPressKuteShop, Jun 7, 2017 at 02:28

Hi claudiousp
I checked on your site and found that it's working well( see the attachment screenshot or your home page). Also, you should backup your site and update to the latest theme version(it's ver 1.7.5) and let me know your results.
Regards,

 9

By: Kazim Vu
7 year ago Jul 18, 2017 at 02:20

DEMO + mega menu builder

By aloquence in WordPressTechOne, Jul 17, 2017 at 20:15

Hi aloquence
Please check your email. I sent 2 videos shot. Please do it and let me know your results. I you need my help, please drop your questions here and provide your Admin login + FTP accounts details via secret information area. I would like to check directly and help ...

 1

By: Kazim Vu
7 year ago Jul 18, 2017 at 00:53

In mobil can't see Categories

By Fashionmoodeu in PrestashopBoutique, Jul 18, 2017 at 04:18

2

By: Fashionmoodeu
7 year ago Jul 18, 2017 at 04:18

coupon button not work...

By Fashionmoodeu in PrestashopBoutique, Jul 18, 2017 at 04:35

1

By: Fashionmoodeu
7 year ago Jul 18, 2017 at 04:35

Where can I import a demo ?

By ninawalkup974 in WordPressBoutique, Jul 18, 2017 at 09:55

Good morning, ninawalkup974
Thanks for using my themes. About the installation issue, you can refer the Boutique's documentations, it included in the theme package( you have download at the http://themeforest.net/download) or this link: http://test.kutethemes.net/Boutique-Doc/#installation
Please do it and let me know your results. Also, you have to provide your Admin login + ...

 1

By: Kazim Vu
7 year ago Jul 19, 2017 at 01:32

Return the money

By worldlive in WordPressTechOne, Jul 18, 2017 at 10:01

Hi worldlive
In your case, you can direct request at the Envato Market they will check and reply for you. If you have other questions, do not hesitate to contact with me.
Regards,

 1

By: Kazim Vu
7 year ago Jul 19, 2017 at 01:02

Product "New" label display behavior

By EverettHicks in WordPressTechOne, Jul 10, 2017 at 19:06

Hi EverettHicks
I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me.
Thank you and Have a great day!

 12

By: Kazim Vu
7 year ago Jul 19, 2017 at 00:50

Issues with Purchased template - NON secure with hard coded images on your site....

By pcwerx in WordPressTechOne, Jul 19, 2017 at 04:41

Hi pcwerx
Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check directly on your site and show you how to fix it.
Waiting your reply!
Regards,

 1

By: Kazim Vu
7 year ago Jul 19, 2017 at 08:20

Problem with theme supershop

By nuname in PrestashopSuperShop, Jul 14, 2017 at 11:12

Hello,

my back end login is:

webmaster@d-base.com
password: admin123

 5

By: nuname
7 year ago Jul 19, 2017 at 07:50

Theme contains outdated copies of WooCommerce template files

By Gr4ph1cM1nt in WordPressBoutique, Jul 19, 2017 at 08:24

Hi Gr4ph1cM1nt
In your case, you should update to the latest theme version and let me know your results. However it appears and does not affect to your site. You can update or not. If you have other questions, please contact me.
Regards,

 1

By: Kazim Vu
7 year ago Jul 19, 2017 at 09:57

How do I get some of new features?

By siyamudheen in WordPressTechOne, Jul 19, 2017 at 10:05

- About Input Display on Check Out page issue: They fix the Option buttons in the checkout page ( see the attachment screenshot)
These features fixed and included in the latest theme version( we just fixed the coupon codes issues on mobile. Please update to the theme version 1.2.8, it sent ...

 4

By: Kazim Vu
7 year ago Jul 20, 2017 at 02:05

Menus were not installed correctly and Missing Header option

By cescatngsn in WordPressBoutique, Jul 20, 2017 at 01:54

HI cescatngsn
Could you please provide your Admin login accounts via secret information area? I would like to check directly on your site and show you how to do it.
Also, you can connect via skype: itsonla, i am there and direct support for you.
Waiting your reply!
Regards,

 1

By: Kazim Vu
7 year ago Jul 20, 2017 at 02:21

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