HomeSupport systemWordPressTechOneProduct "New" label display behavior
  • Customer

    Product "New" label display behavior

    Posted by: EverettHicks Jul 10, 2017 at 19:06 (7 year ago)
    The "New" label that shows for products isn't behaving correctly on product pages.

    See here:
    https://ugcstore.gg/product/warfare-classic-nike-hoodie/

    As you can see on the product image, the "New" label doesn't have any styling to make it more visible on top of the image.

    The "new" label is also staying on top of the mega menu.
    See the screenshot that is attached. To reproduce: Click the vertical menu, hover over designer apparel. You will see that the text for the "new" label is on top of the vertical menu sub menu.

    Thank You
    Pasted-image-at-2017_07_10-02_01-PM-5963d04c6cb3c.png
  • Customer

    Posted by: Kazim Vu, Jul 11, 2017 at 01:10 (7 year ago)

    Hi EverettHicks
    I checked your site and got the same problem as you mentioned. COuld you please provide your FTP accounts details via secret information area? My coders would like to check directly on your site and fix it.
    Waiting your reply!
  • Customer

    Posted by: Kazim Vu, Jul 11, 2017 at 01:19 (7 year ago)

    also, you can connect via skype: itsonla to get direct support
    Regards,
  • Customer

    Posted by: EverettHicks, Jul 12, 2017 at 14:11 (7 year ago)

    See SFTP info below
    Thanks again!
  • Customer

    Posted by: Kazim Vu, Jul 13, 2017 at 07:42 (7 year ago)

    Hi EverettHicks
    i got your info, my coders checking and inform you as soon as possible.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: EverettHicks, Jul 13, 2017 at 19:32 (7 year ago)

    Perfect, thank's Kazim!
  • Customer

    Posted by: Kazim Vu, Jul 14, 2017 at 01:41 (7 year ago)

    Good morning,
    Please update to the latest theme version, it has sent to your email and let me know your results.
    Regards,
  • Customer

    Posted by: EverettHicks, Jul 14, 2017 at 14:58 (7 year ago)

    Hi Kazim, How long does it generally take for the update to appear in the envato toolkit?

    Thanks
  • Customer

    Posted by: Kazim Vu, Jul 15, 2017 at 07:03 (7 year ago)

    Hi EverettHicks
    It maybe comming Monday. I sent to your email yesterday. Please check and update soon
    Thank you and have a nice weekend,
  • Customer

    Posted by: EverettHicks, Jul 17, 2017 at 15:38 (7 year ago)

    Hi kazim, this is still happening on the single product pages.

    See attached screenshot.

    Thanks again!
    p4-596cda11ef249.png
  • Customer

    Posted by: Kazim Vu, Jul 18, 2017 at 00:40 (7 year ago)

    Hi EverettHicks
    I checked on your site and did not get the same problem as you mentioned( you can see a video shot, it sent to your email). It works. Please check again and lemme know your results.
    If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
    Kazim Vu.
  • Customer

    Posted by: EverettHicks, Jul 18, 2017 at 17:58 (7 year ago)

    Hi Kazim,

    I just had to clear my cache. All is well.

    Thanks
  • Customer

    Posted by: Kazim Vu, Jul 19, 2017 at 00:50 (7 year ago)

    Hi EverettHicks
    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me.
    Thank you and Have a great day!

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