• Customer

    Please solve gallery different size issue. i am uploading images in gallery woocommerce is not resizing automatically according to setting

    Posted by: kushafaka Jul 15, 2017 at 07:33 (7 year ago)
    Hi sir, Please solve the issue of product gallery
    i am uploading different sizes images in product gallery, theme is not automatically converting the sizes of product
    i checked on woo commerce platform they said that they solved this issue in their latest version 3.1.1
    asked your theme creator theme why this is not properly working
    so please sort out this issue
    here is the reference in which they are saying that they solved the issue
    https://woocommerce.wordpress.com/2017/07/11/woocommerce-3-1-1-fix-release-notes/
    please check the 7th point

    and for error please check this link of the product
    http://genesis-websolutions.com/clients/development/souqnashmi/product/ipad-air-2/

    and please solve all our issues or otherwise refund us because your team is not replying with in time and there are a lot of issues in your theme.

  • Customer

    Posted by: Kazim Vu, Jul 17, 2017 at 07:38 (7 year ago)

    Hi kushafaka
    In this case, you have to update to the latest theme version ( it's ver 1.2.7). If it does not work, please contact me.
    Thanks you and Have a nice day

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