HomeSupport systemWordPressTechOnewayrati
  • Customer

    wayrati

    Posted by: a7medabdullah Jul 7, 2017 at 03:56 (7 year ago)
    I’m facing a problem after installing the WPML with the theme, in the other language the cart doesn’t update after i added products to it, i need to refresh the page or go to the cart to notice that there have been products added.

    595f06c538e4c.jpg
  • Customer

    Posted by: Kazim Vu, Jul 8, 2017 at 05:56 (7 year ago)

    Hi a7medabdullah
    I checked and found it. You should update to the latest theme version( ver 1.2.6 at the http://themeforest.net/download) and let me know your result. If it does not work, please contact me via skype: itsonla, I will check and help you solve this issue.
    Regards,
  • Customer

    Posted by: a7medabdullah, Jul 10, 2017 at 13:01 (7 year ago)

    Good day,

    Thank you i have updated the theme and everything is working fine with me till now, but the theme doesn't fully support R-to-L there are some issues especially the search bar, cart in the top, and the footer, so is there a way i can edit the theme design or you can do that for me ?
  • Customer

    Posted by: Kazim Vu, Jul 11, 2017 at 01:44 (7 year ago)

    Hi a7medabdullah
    I checked your site and found that it's the LTR site (www.wayrati.com). I did not see RTL as you said.
    About your issues. Can you tell more details + screenshot to describe it? I will check and give you some solutions. If you have any questions, you can contact via skype: itsonla to get direct support.
    Regards,
  • Customer

    Posted by: a7medabdullah, Jul 12, 2017 at 11:16 (7 year ago)

    Hi sir,

    Can you check the attachment pictures, i noticed in the other languages (RTL Lang.) there are some issues like some sections are sifted to the left

    website : www.wayrati.com
    Screen-Shot-2017-07-12-at-2.12.37-PM-59660520b3ae9.png
    Screen-Shot-2017-07-12-at-2.12.31-PM-59660520b3fdb.png
    Screen-Shot-2017-07-12-at-2.12.19-PM-59660520b411e.png
    Screen-Shot-2017-07-12-at-2.12.03-PM-59660520b4322.png
  • Customer

    Posted by: Kazim Vu, Jul 13, 2017 at 07:26 (7 year ago)

    Hi a7medabdullah
    I discussed with my team and I am really sorry because the TechOne theme has not support for the RTL languages. Currently, it support for the LTR only. If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Posted by: a7medabdullah, Jul 13, 2017 at 16:17 (7 year ago)

    oh i thought it does!!! its very big problem for me, okay you don't have atleast css code to only make the blocks centralized not shifted in the home page ???
  • Customer

    Posted by: Kazim Vu, Jul 14, 2017 at 02:03 (7 year ago)

    Hi a7medabdullah
    I am not clearly your intentions. Can you take a screenshot to describe it? I will check and give you a solution.
    Regards
  • Customer

    Posted by: a7medabdullah, Jul 14, 2017 at 04:34 (7 year ago)

    See in the RTL most of the sections are sifted, check attachment
    Screen-Shot-2017-07-14-at-7.33.51-AM-596849d988798.png
    Screen-Shot-2017-07-14-at-7.33.44-AM-596849d988cfb.png
    Screen-Shot-2017-07-14-at-7.33.31-AM-596849d989068.png
  • Customer

    Posted by: Kazim Vu, Jul 14, 2017 at 07:28 (7 year ago)

    As i mentioned above. Currently the TechOne theme has not support for the RTL site. My team develping and hope that it will be published asap!.
    Regards,
  • Customer

    Posted by: a7medabdullah, Jul 14, 2017 at 13:07 (7 year ago)

    Sorry sir but it doesn't make sense it was written that you support WPML which means your theme support Multi-Lang and many languages are RTL so how come, can i return back my money ? and please write down that your theme doesn't support RTL so that the people can aware
  • Customer

    Posted by: Kazim Vu, Jul 15, 2017 at 07:07 (7 year ago)

    Hi a7medabdullah
    I am really sorry about that.About return your money issue, you can request at the Envanto Market or contact my admin, his skype: kutethemes (goldbee) or email: kutethemes@gmail.com
    Thank you and have a nice weekend,

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