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  • Customer

    Problem with Sales price order in Category tab named "DRESS"

    Posted by: claudiousp Jun 7, 2017 at 02:28 (8 year ago)
    I am have a problema to configure the Category tab named "DRESS" its the first in home. You can see the first Secion Tab named "Dress order by Sale Price ASC error" you can see that the product isn't in correct order and don't show all the products because i have 9 products in this category.

    thanks
    error_sales_order-593764c893089.pdf
  • Customer

    Posted by: Kazim Vu, Jun 7, 2017 at 03:11 (8 year ago)

    Hi claudiousp
    I got your issue, my coders will check and fix as soon as possible. If you have other questions, do not hesitate to contact with me. I will help you
    Regards,
  • Customer

    Posted by: claudiousp, Jun 12, 2017 at 14:29 (7 year ago)

    Hi, did you see the error? What is the forecast for the repair?
  • Customer

    Posted by: Kazim Vu, Jun 13, 2017 at 09:15 (7 year ago)

    Hi claudiousp
    -About the order by Sale Price ASC issue. The cause by your shop has not got the SALE products that's why it's empty. It will show when you add the Price, Promotional Price and Promotional Price Date for your products.
    - Do not show 9 products issue: From the dashboard choose your home page>>Category Tab Setting and change your product numbers there(see the attachment screenshot)
    Please do it and let me know your results.
    Regards,
    change-593fad2e808b8.jpg
  • Customer

    Posted by: claudiousp, Jun 23, 2017 at 01:33 (7 year ago)

    I put the sales price but i can't order by price, can you see the products in this category "LINHA CLÁSSICA"?

    thanks
  • Customer

    Posted by: Kazim Vu, Jun 23, 2017 at 07:19 (7 year ago)

    Hi claudiousp
    I checked on your site and did not get the same problems as you mentioned. Please check your email, i sent a video shot.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: claudiousp, Jun 23, 2017 at 13:14 (7 year ago)

    Hi, my problem its in home page, see the image.
    ordem-preços-594d1425ec13b.png
  • Customer

    Posted by: Kazim Vu, Jun 24, 2017 at 08:39 (7 year ago)

    Hi claudiousp
    The cause by they are regular prices only(see th attachment screenshot) that's why you can not order by price.
    If you have other questions, do not hesitate to contact with me.
    Regards,
    price-594e2554a663b.png
  • Customer

    Posted by: claudiousp, Jul 17, 2017 at 19:55 (7 year ago)

    Hi, now i put the sales price, but i cant order buy sales price, now the products cant show, can you see?
  • Customer

    Posted by: Kazim Vu, Jul 18, 2017 at 02:20 (7 year ago)

    Hi claudiousp
    I checked on your site and found that it's working well( see the attachment screenshot or your home page). Also, you should backup your site and update to the latest theme version(it's ver 1.7.5) and let me know your results.
    Regards,
    order-by-sale-price-596d7078760ae.png

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