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Need assistance

By erichu in PrestashopSuperShop, Oct 20, 2016 at 15:44

Could you please contact me via skype account? I will support directly for you.
Thank you!

7

By: yame
8 year ago Nov 9, 2016 at 08:40

My account page cannot be found

By KevinZhao in WordPressKuteShop, Nov 7, 2016 at 14:31

Hi KevinZhao,
We are very glad when your problem solved.
If you have other questions, do not hesitate to contact with us. We will help you.
Thank you!

4

By: Kazim Vu
8 year ago Nov 8, 2016 at 15:21

No availability message of product page doesn't update correctly

By Pymesuma in PrestashopBoutique, Oct 25, 2016 at 18:14

Ok mate.
For any queries please feel free to contact us.
Sincerely,
Yame

4

By: yame
8 year ago Nov 9, 2016 at 01:15

Backorder not working in woocommerce inventory

By dkofoed in WordPressBoutique, Oct 31, 2016 at 04:50

Hi dkofoed,
We are sorry. We fixed it. We just sent you how to fix via your mail. Please check it and let us know your intention.
Thank you!

11

By: Kazim Vu
8 year ago Nov 9, 2016 at 09:24

Hotdeals

By toannd in WordPressKuteShop, Nov 8, 2016 at 01:52

Hi toannd,
We are very glad when your problem solved.
If you have other questions, do not hesitate to contact with us. We will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate us a good review + 5 stars please? It's really worth with us.
Thank you and ...

3

By: Kazim Vu
8 year ago Nov 9, 2016 at 04:25

KuteShop - Multipurpose WooCommerce WordPress Theme Theme Documentation

By souqmaster in WordPressKuteShop, Nov 9, 2016 at 04:32

Hi souqmaster,
We got your question. We just sent the documentation via your mail. Please check it and let us know.
If you need our help, please contact us. We will help you.
Thanks you and Have a nice day!
Kazim Vu.

1

By: Kazim Vu
8 year ago Nov 9, 2016 at 07:49

Mega banner module not working - not documented

By superflydeluxe in PrestashopBoutique, Nov 9, 2016 at 20:31

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Nov 22, 2016 at 02:42

Smartphone homepage doesn't view

By cesarevicari in PrestashopBoutique, Nov 9, 2016 at 22:03

Hi cesarevicari,

I will be grateful if your issue is solved. I will close this ticket.
If you have any problems, please contact again with support service.

Best regards,
Yame

2

By: yame
8 year ago Nov 10, 2016 at 00:57

KuteShop - Multipurpose WooCommerce WordPress Theme

By canodailydeals in WordPressKuteShop, Nov 10, 2016 at 04:50

Hi canodailydeals
We are very sorry when hearing that. We will check soon.
We just sent the Kuteshop's documentation via your email. Please check it.
If you need our help, please contact us. We will help you.
Thank for your comment!
Kazim Vu.

1

By: Kazim Vu
8 year ago Nov 10, 2016 at 08:02

How to highlight parent link?

By tootletoes in WordPressBoutique, Nov 8, 2016 at 17:17

Hi tootletoes,
Because we would like to check direct your issue that why we want your info. We can not fix without knowing the cause. Hope you understand for us.
Thank you!

5

By: Kazim Vu
8 year ago Nov 11, 2016 at 04:17

Hamburger Icon

By iamrodrek in PrestashopBoutique, Oct 18, 2016 at 08:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

16

By: yame
8 year ago Nov 28, 2016 at 03:26

How can i get index13.html and files

By spalkin in HTML TemplatesKuteShop, Nov 10, 2016 at 10:07

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Nov 24, 2016 at 09:20

How to change desc excerpt ??

By apakata in WordPressBoutique, Nov 10, 2016 at 15:45

Hi apakata
We got your question. Could you please send us your admin login+FTP account via secret information? We would like to check direct on your site and show you how to fix it.
Look forward to getting your reply.
Kazim Vu.

1

By: Kazim Vu
8 year ago Nov 10, 2016 at 17:26

version probleme

By thami2 in HTML TemplatesLuckyShop, Nov 3, 2016 at 20:44

Ok mate.
For any requirements, please post the ticket in the support forum. I will help you.
Best regards,
Yame

7

By: yame
8 year ago Nov 14, 2016 at 06:47

Sidebar Vertical mega menu do not open in Safari Browser

By mpvpn in HTML TemplatesKuteShop, Nov 7, 2016 at 08:41

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

4

By: yame
8 year ago Nov 24, 2016 at 09:20

Blog

By elcamilo in WordPressBoutique, Nov 11, 2016 at 19:34

Hi elcamilo
We got your question. Could you please send us your admin login + FTP account via secret information? We would like to check and help you fix it.
Look forward to getting your reply!
Kazim Vu.

1

By: Kazim Vu
8 year ago Nov 12, 2016 at 03:27

ERROR 500

By rudeiro in PrestashopBoutique, Nov 6, 2016 at 00:39

Ok mate.
We will wait for your good news.
Have a nice day!
Yame

5

By: yame
8 year ago Nov 12, 2016 at 03:27

Issues between Theme and Facebook Connect Module

By GameGraphix in PrestashopSuperShop, Nov 12, 2016 at 00:04

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

3

By: yame
8 year ago Nov 24, 2016 at 07:39

Kuteshop installation

By ramole in WordPressKuteShop, Nov 12, 2016 at 03:56

Hi ramole,
We apologize for delayed support. We checked your site and found that you've successfully installed option 3. So how can we help you? Please let us know, we will help you.
You can contact direct us via skype: itsonla to get direct support.
Thank you!

1

By: Kazim Vu
8 year ago Nov 14, 2016 at 14:27

Tutorial

By theminja in WordPressBoutique, Nov 12, 2016 at 06:38

Hi theminja,
We got your question. You can consult the Boutique's documentation, it is in the package you downloaded. Hope it useful for you.
If you have other question, please contact us. We will help you.
Thank you!

1

By: Kazim Vu
8 year ago Nov 13, 2016 at 16:47

Import Products From Amazon

By canodailydeals in WordPressKuteShop, Nov 10, 2016 at 10:57

Hi canodailydeals
We got your issues: To access the kute shortcode you need to enter the Dashboard choose Page>> your Page >> click on BACKEND EDITOR >> Add Element>> choose Kute theme Tab and then click on your shortcode you want
- About second issue: Our default theme without these pages. You ...

3

By: Kazim Vu
8 year ago Nov 14, 2016 at 17:33

Menu and Logo issues

By LDMW88 in WordPressBoutique, Nov 12, 2016 at 15:22

Hi LDMW88 ,
We are not clear your intentions. Could you take some screenshot to describe it? Where are menus wrong? where are not categories comming up?
Please let us know. We will help you.
Look forward to getting your reply!
Kazim Vu.

1

By: Kazim Vu
8 year ago Nov 14, 2016 at 03:55

The thumbnail's slider of Single product page is decline

By KevinZhao in WordPressKuteShop, Nov 12, 2016 at 20:07

Hi KevinZhao
Your issue solved. If you have other question, please contact us. We will help you.
Thanks you and have a nice day!

2

By: Kazim Vu
8 year ago Nov 25, 2016 at 02:31

How to change Home Photos

By souqmaster in WordPressKuteShop, Nov 13, 2016 at 06:46

Hi souqmaster.
It is Slide Revoluion'n images. Please enter the dashboard choose Slide Revolution. You can change your image here. If you have other question, please contact us. We will help you.
Thank you!

1

By: Kazim Vu
8 year ago Nov 14, 2016 at 18:00

shift key currencies

By woxer in WordPressBoutique, Nov 14, 2016 at 12:40

Hi woxer ,
We are not clearly your intention. Have you want to show more than one currency on your site? Please let us know, we will help you.
Also Could you please send us your admin login + FTP account via secret information? We would like to check it.
Look forward ...

1

By: Kazim Vu
8 year ago Nov 15, 2016 at 03:06

bolding not all browsers

By woxer in WordPressBoutique, Nov 14, 2016 at 12:44

Hi woxer
We got your question. We checked on your site and did not get the same problem as you mentioned. Can you take some screenshot to describe it?
Also Could you please send us your admin login + FTP account via secret information? We would like to check it.
Look forward to ...

1

By: Kazim Vu
8 year ago Nov 15, 2016 at 02:11

Template 20

By simonad in HTML TemplatesBoutique, Nov 11, 2016 at 14:01

I've sent the package for you.
Please check your email.

Yame

3

By: yame
8 year ago Nov 15, 2016 at 04:36

List or grid view on category page not working

By Pymesuma in PrestashopBoutique, Oct 25, 2016 at 15:33

I will be grateful if your issue is solved.
I will close this ticket. Please contact again with support service when you have any problems.

Best regards,
Yame

10

By: yame
8 year ago Nov 15, 2016 at 00:55

Badly centered enlarged product images

By Pymesuma in PrestashopBoutique, Oct 25, 2016 at 18:06

Ok mate.
For any requirements, please contact with support service.

Best regards,
Yame

7

By: yame
8 year ago Nov 15, 2016 at 02:27

Some headings of woocommerce files not getting changed in different languages

By filiph in WordPressBoutique, Nov 14, 2016 at 21:31

Hi filiph
We check your site and see that you are using qTranslate-X plugin. We are sorry, we do not support for the translation site. You can consult the other plugins as wpml or loco translate plugin. Hope it useful for you.
If you have other questions, please contact us. We will ...

1

By: Kazim Vu
8 year ago Nov 16, 2016 at 09:48

INSTALLATION SERVICE

Theme Installation: $49. Pay now

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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