HomeSupport systemWordPressBoutiqueBackorder not working in woocommerce inventory
  • Customer

    Backorder not working in woocommerce inventory

    Posted by: dkofoed Oct 31, 2016 at 04:50 (8 year ago)
    When I enable backorder functionality for products in the woocommerce inventory, it still does not allow the user to order a product - it just says "out of stock". Am I missing something?
  • Customer

    Posted by: Kazim Vu, Oct 31, 2016 at 09:33 (8 year ago)

    Hi dkofoed
    We got your question. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: dkofoed, Nov 1, 2016 at 00:00 (8 year ago)

    login included in secret area.
  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 06:00 (8 year ago)

    Hi dkofoed,
    We checked your site and did not get the same problems as you mentioned. Could you take some screenshot to describe it?
    We would like to check and help you fix it.
    Look forward to getting your reply!
  • Customer

    Posted by: dkofoed, Nov 1, 2016 at 06:54 (8 year ago)

    1) Visit the shop page
    2) Select the "Love TEE" product
    3) Select size XS
    4) Click Add To Cart

    At this point you get a message stating the product is unavailable. Backorder is turned on for this product with "notify" option.
  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 07:30 (8 year ago)

    Hi
    We got it. Please enter your dashboard choose products >>The LOVE Tee>>Variations and do as this link image:
    http://www.awesomescreenshot.com/image/1779104/51ab36bfb3b7e26164198d737deb9bf3
    Please do it and let us know your result.
    Thank you!
  • Customer

    Posted by: dkofoed, Nov 2, 2016 at 04:45 (8 year ago)

    I tried that and it didn't work ... same result.
  • Customer

    Posted by: Kazim Vu, Nov 2, 2016 at 06:06 (8 year ago)

    Hi dkofoed,
    We are very sorry when hearing that. Please contact direct us via skype: itsonla . We will check it
  • Customer

    Posted by: Kazim Vu, Nov 2, 2016 at 06:09 (8 year ago)

    we checked your site and found you have not yet change the Stock quantity numbers
  • Customer

    Posted by: Kazim Vu, Nov 2, 2016 at 06:14 (8 year ago)

    we fixed direct on your site, please check it and let us know you intentions.
    If you have other question, please contact us. We will help you.
  • Customer

    Posted by: dkofoed, Nov 8, 2016 at 19:48 (8 year ago)

    I'm not sure I understand - what have you fixed directly? If I follow these steps, I still see a popup stating the product is currently unavailable:

    1) Visit the shop page
    2) Select the "Love TEE" product
    3) Select size XS
    4) Click Add To Cart
  • Customer

    Posted by: Kazim Vu, Nov 9, 2016 at 09:24 (8 year ago)

    Hi dkofoed,
    We are sorry. We fixed it. We just sent you how to fix via your mail. Please check it and let us know your intention.
    Thank you!

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