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  • Customer

    List or grid view on category page not working

    Posted by: Pymesuma Oct 25, 2016 at 15:33 (8 year ago)
    Hi there,

    It seems that the product grid or list view buttons on the category page doesnt do anything.

    For example, this url: http://eaea.es/es/3-bebes-y-ninos

    Could you solve it please?

    Thanks and regards.
  • Customer

    Posted by: yame, Oct 26, 2016 at 07:36 (8 year ago)

    Hi Pymesuma,

    Ok mate. I sent all your issue to my coder. He will check.
    Please be patient to wait for us.
    (Please check again your FTP account as I told you in anther ticket)
    Thank you.
    Yame
  • Customer

    Posted by: Pymesuma, Oct 26, 2016 at 15:16 (8 year ago)

    Sorry, it is not an SSH access, it's an FTP access.
  • Customer

    Posted by: yame, Oct 27, 2016 at 01:09 (8 year ago)

    Here is my result when I accessed to your site by FTP.
    It also cannot be connected :(
  • Customer

    Posted by: Pymesuma, Oct 28, 2016 at 07:17 (8 year ago)

    I'am also using Filezilla and i'am not having any trouble, i double checked the access data i gave you and is correct. Maybe is a problem of your configuration?
    Also, please try again because the server had several ports and other problems the last few days ago. Or maybe, the server was doing his daily night backup.

    Regards.
  • Customer

    Posted by: yame, Oct 29, 2016 at 01:56 (8 year ago)

    HI mate.

    I tried many times again. I sent for my colleagues and they got the same result with me.
    We cannot access to your FTP account.
    Could you please check it again.

    Looking forwards to getting back your reply soon.
    Yame
  • Customer

    Posted by: Pymesuma, Nov 2, 2016 at 12:33 (8 year ago)

    Sorry for the delay, i really dont know what could be the problem, i attach 2 pictures of my succesfull connection, i also double checked the password and is the same i put in the secret section.also.
  • Manager

    Posted by: yame, Nov 3, 2016 at 02:12 (8 year ago)

    Ohh I see. I got that I have to put for Encryption: Only use plain FTP.
    Ok mate, I sent your issue to my coder already. He will check it and I will inform you when I get any feed back from him.
    Yame
  • Customer

    Posted by: yame, Nov 10, 2016 at 08:34 (8 year ago)

    My coder has fixed this issue for you. Please check your site again and tell me if your problem still persists.
    Yame
  • Customer

    Posted by: Pymesuma, Nov 14, 2016 at 16:56 (8 year ago)

    works perfect! thanks
  • Customer

    Posted by: yame, Nov 15, 2016 at 00:55 (8 year ago)

    I will be grateful if your issue is solved.
    I will close this ticket. Please contact again with support service when you have any problems.

    Best regards,
    Yame

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