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  • Customer

    Need assistance

    Posted by: erichu Oct 20, 2016 at 15:44 (8 year ago)
    Hi Yame,
    sorry, too busy

    About previous question need your assistance.
    Website back-end account as below

    Thanks!

    Regards,
    Eric
  • Customer

    Posted by: yame, Oct 21, 2016 at 02:30 (8 year ago)

    Thank you.
    So could you please describe more details for 2 your issues?
    We still don't get clearly yet.

    Regards,
    Yame
  • Customer

    Posted by: erichu, Oct 21, 2016 at 05:25 (8 year ago)

    Thank you.

    bug 1
    product list have not order by position inside category in front.
    at top level of category and click middle level of category this product list is unable to order by Position inside category.
    but last level is normal.

    Level 1 not normal
    Level 2 not normal
    ...
    ... not normal
    ...
    Level - last normal

    bug 2
    I select Option 4 layout, Group Category is position offset in homepage.
    how to modify this error position

    please see attache file position_inside_category_admin-5809a6c2db2f4.pdf

    Regards,
    Eric
  • Customer

    Posted by: yame, Oct 25, 2016 at 08:07 (8 year ago)

    Thank you.
    I will check your issues and reply you soon.

    Yame
  • Customer

    Posted by: yame, Oct 31, 2016 at 03:00 (8 year ago)

    Hi mate.

    As I checked in your back end, I did not see that tab "Position" like your inserted image (position tab is next to Status tab in your image)
    One more thing, I see that the id of your products are sorted in the correct place.
    How is your site now?
    Or you can contact me via skype account: yame_kutetheme.

    Ragrds,
    Yame
  • Customer

    Posted by: yame, Nov 7, 2016 at 09:55 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: erichu, Nov 8, 2016 at 13:08 (8 year ago)

    Hi Yame,

    my site still product list have not order by position inside category in front.

    Regards,
    Eric
  • Customer

    Posted by: yame, Nov 9, 2016 at 08:40 (8 year ago)

    Could you please contact me via skype account? I will support directly for you.
    Thank you!

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