HomeSupport systemPrestashopBoutique No availability message of product page doesn't ...
  • Customer

    No availability message of product page doesn't update correctly

    Posted by: Pymesuma Oct 25, 2016 at 18:14 (8 year ago)
    Hi there,

    It seems that, in the front-office's product page, when a product shows the no availability message (no stock) and you select another attribute that it is actually available. The "no availability" message doesnt disappear until you change the quantity value of the product.

    For example in this url: http://eaea.es/es/culottes/11-culotte-algodon-verde-agua-con-estrellas-.html#/26-talla-0_3_meses

    Could you please take a look, because i think is a problem of the template. Thanks and regards.
  • Customer

    Posted by: yame, Oct 26, 2016 at 07:06 (8 year ago)

    Hi Pymesuma ,

    Thank you for contacting with support service.
    I got your issue and I will send to my coder. I will notice you when I get any his feed back.
    Hope you be patient.
    Please check again your FTP account. I also sent you the attachment in another ticket that you posted on forum.

    Regards,
    Yame
  • Customer

    Posted by: yame, Nov 1, 2016 at 10:01 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: Pymesuma, Nov 8, 2016 at 18:38 (8 year ago)

    I think we can close the ticket, i managed to find a way to avoid this problem.
  • Customer

    Posted by: yame, Nov 9, 2016 at 01:15 (8 year ago)

    Ok mate.
    For any queries please feel free to contact us.
    Sincerely,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES