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Menu disappear because of the Yith Zoom Magnifier

By 500PH in WordPressBoutique, Oct 7, 2016 at 12:37

Hi 500PH,
We got your question. Could you please send us your admin login + FTP account via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!

 1

By: Kazim Vu
8 year ago Oct 10, 2016 at 00:52

About the demo data

By abdo_nahas in WordPressKuteShop, Oct 7, 2016 at 12:55

Hi abdo_nahas
We are very sorry when hearing that. Could you please send us your admin login via 'secret information'? We would like to check directly on your site and help you install demo data.
Look forward to getting your reply!

 1

By: Kazim Vu
8 year ago Oct 10, 2016 at 00:55

Website performance (options styles and google fonts)

By Nezar in WordPressKuteShop, Oct 7, 2016 at 19:03

Hi Nezar,
About issue 1: We got the result from our developers. It is an extension you can be able to change in the future. It is default on our theme.
If you have other question, please contact us. We will help you.
Thank you!

 2

By: Kazim Vu
8 year ago Oct 11, 2016 at 10:22

missing content

By EUROMCHA in WordPressKuteShop, Oct 2, 2016 at 14:03

Hi EUROMCHA
We checked your site. It is not the fault of the theme. Because the section tabs you choose is empty, that why the product does not appear on category tab. Currently, it works. Please check it and let us know your intention.
If you have other question, please contact us.
Thank ...

 6

By: Kazim Vu
8 year ago Oct 10, 2016 at 06:59

send a friend

By raffav in WordPressBoutique, Oct 6, 2016 at 05:30

Hi raffav,
We got your issue, In your case you need to customize by yourself. You need customize in the woocommerce.php file at wp-content>>themes>>kute-boutique>>inc>> edit Woocommerce.php (see attachment screenshot). About Newsletter in the footer also, you need to customize by yourself. We are sorry, we can not help you much ...

 9

By: Kazim Vu
8 year ago Oct 11, 2016 at 11:16

Supershop Custom Banner Module Width Problem

By selahattinergin51 in PrestashopSuperShop, Oct 10, 2016 at 18:05

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 20, 2016 at 09:49

Change Colours, Fonts...

By Cactusplan in PrestashopLogancee, Oct 10, 2016 at 18:12

Hi mate.

How is your site now? Do you need any assistance from support service?
If not, we will close this ticket. Pls contact again with us when you get any problems.

Regards,

 2

By: yame
8 year ago Oct 17, 2016 at 07:09

How to fix

By toanbingo in WordPressKuteShop, Oct 9, 2016 at 16:49

Hi toanbingo,
We got your issues. We just sent via your email. Please check it.
If you have other question, please contact us via my skype: itsonla
Thanks for your patient!

 3

By: Kazim Vu
8 year ago Oct 12, 2016 at 02:40

flaticon library

By gsadomski in PrestashopBoutique, Oct 11, 2016 at 10:33

Hi gsadomski,

You probably change the icons as you wish because we also use classes to change the icons.

For any queries please feel free to contact us.
Sincerely,
Yame

 1

By: yame
8 year ago Oct 14, 2016 at 08:05

product page

By yolilanda88 in PrestashopBoutique, Oct 1, 2016 at 18:05

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 9

By: yame
8 year ago Oct 25, 2016 at 01:03

Problems with OvicNewsletter

By rudeiro in PrestashopBoutique, Oct 10, 2016 at 13:13

Hi mate,

My coder has updated your issue in the newer version.
Please go to themeforest then download the package then update for your site.
Follow the change_log (http://kute-themes.com/prestashop/boutique/changelog_boutique.txt) then update the needed files.
Remember that BACKUP both your database + source code before updating.

For any requirements, please contact with us.
Regards,
Yame

 3

By: yame
8 year ago Oct 15, 2016 at 07:41

KuteShop RTL

By xoshbin in HTML TemplatesKuteShop, Oct 11, 2016 at 20:16

Dear Xoshbin,

Currently we are going to plan for supporting this language. It is going to the final steps of the process.
We will have about 15 demos + inner pages. It may be in this weekend you will get it.

Thanks for your comprehension.
Regards,
Yame

 1

By: yame
8 year ago Oct 13, 2016 at 04:19

OOPS! THAT PAGE CAN’T BE FOUND.

By goldenboy7 in WordPressKuteShop, Sep 18, 2016 at 22:45

Hi goldenboy7,
Kool. We will close this ticket. If you have other question, please open a new ticket. We will help you.
Thank you and have a nice day

 21

By: Kazim Vu
8 year ago Oct 11, 2016 at 22:51

Categories Tab for Kute Theme

By salesteams in WordPressKuteShop, Sep 23, 2016 at 04:13

Hi salesteams,
How is your site? if you need our help. Please contact us. We will help you
Thank you and have a nice day!

 32

By: Kazim Vu
8 year ago Oct 20, 2016 at 01:26

Image demo

By antoine_gaudin in PrestashopLogancee, Oct 12, 2016 at 17:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 25, 2016 at 01:02

Poor site performance

By dkofoed in WordPressBoutique, Oct 13, 2016 at 04:22

Hi dkofoed,
We are very sorry when hearing that. Please try using some methods below to improve the loading speed:
1. Install Supper cache plugin
2. Enable Ajax on your site as the attachment screenshot.
3. Contact with your hosting administrator to increase the speed
Hope it useful for you!
Thank ...

 2

By: Kazim Vu
8 year ago Oct 14, 2016 at 08:52

KutethemeTookkit Plugin

By amitaroraonline in WordPressKuteShop, Oct 13, 2016 at 09:22

Hi amitaroraonline
To tell the truth, the theme kuteshop load slightly slower than the other theme because the theme has to use more graphics, more special effects, ... We are looking for a solution to fix this problem in the future. Please try using some methods below to improve the loading ...

 1

By: Kazim Vu
8 year ago Oct 14, 2016 at 01:49

Failed to import Media - Wpp widget

By oanhtran1804 in WordPressKuteShop, Oct 9, 2016 at 23:18

Hi oanhtran1804
If you have any questions, please contact us.
Thank you and have a nice day!

 7

By: Kazim Vu
8 year ago Oct 14, 2016 at 02:36

Product pages as in the demo

By Sacapuntax in PrestashopBoutique, Oct 6, 2016 at 21:43

@Yame: I discussed and cleared the issues with the buyer.

So, you do not need to care of the above issues. If Sacapuntax needs any new support, you can support for him.

@Sacapuntax: Thank you very much for your patience!

 11

By: james
8 year ago Oct 14, 2016 at 10:50

Update Cart button not working

By songle in WordPressKuteShop, Oct 12, 2016 at 15:44

We fixed directly on you site, please check it

 6

By: Kazim Vu
8 year ago Oct 21, 2016 at 04:15

Turn off effect products loading on Catalog Tabs (Best seller, on sale,...)

By songle in WordPressKuteShop, Oct 8, 2016 at 02:04

Hi songle,
We got your info. We need help from our developers. We will answer you soon when we get the result from them. Please contact directly us via skype: itsonla. We need some info from you.
Thank you!

 9

By: Kazim Vu
8 year ago Oct 14, 2016 at 06:19

Domain Change

By ak_envato in WordPressKuteShop, Oct 11, 2016 at 18:11

Hi ak_envato,
Thank for using our theme. If you have any question, please contact us. We will help you.
Thank you!

 5

By: Kazim Vu
8 year ago Oct 14, 2016 at 07:38

Getting error in Visual composer

By amitaroraonline in WordPressKuteShop, Oct 10, 2016 at 08:40

Hi amitaroraonline
We got your issue. Please delete that shortcodes and add new again. The cause maybe you have not yet activate the kute-toolkit when you add these shortcodes. Please do it and let us know your results.
If you have any question, please contact us. We will help you.
Thank ...

 4

By: Kazim Vu
8 year ago Oct 15, 2016 at 01:39

Shoping Cart Summary does not shows shipping cost

By bharatgoswami in PrestashopSuperShop, Oct 14, 2016 at 09:52

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 25, 2016 at 01:02

Visual Composer

By amitaroraonline in WordPressKuteShop, Oct 13, 2016 at 09:27

Hi amitaroraonline.
As we mentioned above. Your site still works normal. Please try using some methods below to improve the loading speed:
1. Install Supper cache plugin
2. Enable Ajax on your site as the attachment screenshot.
3. Contact with your hosting administrator to increase the speed
Hope it useful for ...

 3

By: Kazim Vu
8 year ago Oct 15, 2016 at 08:53

Header slogan font

By fynessdesign in WordPressBoutique, Oct 11, 2016 at 16:21

all set. thanks

 5

By: fynessdesign
8 year ago Oct 14, 2016 at 17:14

Ovic - Advanced Top Menu

By hareno in PrestashopLogancee, Oct 4, 2016 at 12:48

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 13

By: yame
8 year ago Oct 25, 2016 at 00:56

Upload Theme Error

By Karyalo in HTML TemplatesLuckyShop, Sep 14, 2016 at 19:01

Ok mate.
I do hope that you would spend a little time to go here http://themeforest.net/downloads then rate me a good review + 5 stars please. It's really very worth with me.

Best regards,
Yame

 14

By: yame
8 year ago Oct 17, 2016 at 02:01

Importing demo content 1

By amirguilan in WordPressKuteShop, Oct 14, 2016 at 15:53

Hi amirguilan,
We would like to check on your site however we can not login your backend(see the attachment screenshot). Please check it and re-send us.
Look forward to getting your reply!

 4

By: Kazim Vu
8 year ago Oct 18, 2016 at 08:41

Red Line in Header Option 3

By DG30 in PrestashopSuperShop, Sep 1, 2016 at 10:17

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job.

For any queries please feel free to contact us.
Sincerely,
Yame

 13

By: yame
8 year ago Oct 18, 2016 at 01:51

INSTALLATION SERVICE

Theme Installation: $49. Pay now

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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