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  • Customer

    missing content

    Posted by: EUROMCHA Oct 2, 2016 at 14:03 (8 year ago)
    iam trying to change the picture by using visual composer , by doing so all the content in box dissapeares
    i attached the snapshot

    TRE-57f113bc5c3b5.jpg
  • Customer

    Posted by: Kazim Vu, Oct 3, 2016 at 08:24 (8 year ago)

    Hi EUROMCHA,
    We got your issue. To change that picture, you need to go to backend>>Pages>> your Home page - Front page>> Edit>> choose Category Tabs Setting (see attachment screenshot). Please do it and let us know your results.
    If you have other questions, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: EUROMCHA, Oct 3, 2016 at 13:31 (8 year ago)

    dear sirs

    i know how to change the picture , my probleme is , when changing picture the content dissapeares
  • Customer

    Posted by: Kazim Vu, Oct 4, 2016 at 08:24 (8 year ago)

    Hi EUROMCHA,
    We checked your site and got the same problems as you mentioned. We need help from our developers. We will answer you soon when we get the results from theme.
    Thanks for your patient!
  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 01:27 (8 year ago)

    Hi EUROMCHA
    Our developers want your FTP account. Please send us your FTP account via secret information.
    Look forward to getting your reply!
  • Customer

    Posted by: EUROMCHA, Oct 8, 2016 at 12:36 (8 year ago)

    Tattached is my account detailles
  • Customer

    Posted by: Kazim Vu, Oct 10, 2016 at 06:59 (8 year ago)

    Hi EUROMCHA
    We checked your site. It is not the fault of the theme. Because the section tabs you choose is empty, that why the product does not appear on category tab. Currently, it works. Please check it and let us know your intention.
    If you have other question, please contact us.
    Thank you!

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