• Customer

    Visual Composer

    Posted by: amitaroraonline Oct 13, 2016 at 09:27 (8 year ago)
    Hello team,
    We are facing one more problem from last few days. The Visual composer is responding too slow. once we are adding something on visual composer element that taking too much time aprox 10 to 15 minutes for a single request. sometimes the "Page unresponsive" message is showing. please take a look below snapshot.
    http://www.evernote.com/shard/s170/sh/3743fa31-3bac-48b6-9922-3e4002b93616/96338eba87f2580caf24280a48789435

    Kindly check and fix this issue.

  • Customer

    Posted by: Kazim Vu, Oct 14, 2016 at 01:56 (8 year ago)

    Hi amitaroraonline
    We cheched your site and we did not get the same problems as you mentioned. It still works normal. We just sent a video clip via your email. Please check it.
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: amitaroraonline, Oct 14, 2016 at 12:54 (8 year ago)

    Hi Kazim,
    I don't know what you checked. because we are still facing same problem. following are the page that we are working on. this is our landing page and we have tomorrow deadline to finish it.
    https://wondermegamart.com/festival-special-offers/
    Its taking too much time to perform a single operation. Please check it again.
    here is snapshot attached.
    http://www.evernote.com/shard/s170/sh/8126fbfe-7024-4e54-9f18-ca15aae14323/7ed50391787d380628cf9abe60065c0f

    Looking forward Solution this time...
  • Customer

    Posted by: Kazim Vu, Oct 15, 2016 at 08:53 (8 year ago)

    Hi amitaroraonline.
    As we mentioned above. Your site still works normal. Please try using some methods below to improve the loading speed:
    1. Install Supper cache plugin
    2. Enable Ajax on your site as the attachment screenshot.
    3. Contact with your hosting administrator to increase the speed
    Hope it useful for you!
    Thank you very much!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible